Disgusting room, smelt of stagnant water - no action taken, no alternative room offered. Bathroom sink plug permanently in - 5 days to fix. Bath/shower tap came off every time you used it - never fixed.
All reported to the First Choice reps John & Katie who were useless in terms of getting anything done or communicating. No pro-active contact or updates from them.
Good was poor quality, sometimes cold & the same day after day. The First Choice website misleadingly advertises 4 restaurants (incorrect cuisines but there are 4) - you only find out in resort you can reserve one restaurant for lunch or dinner for the entirety of your stay.
Switch the exception of 2 staff, they were slow, often incompetent & sometimes rude.
The water slides & pool for my young cousin were the only saving grace.
The worst holiday I have ever experienced & I won't return to Tunisia or use First Choice again.
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