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“despite all the bad comments, the room and view is nice”
Review of Great Wall Hotel

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Great Wall Hotel
Ranked #67 of 109 Hotels in Mandalay
Mandalay, Myanmar
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“despite all the bad comments, the room and view is nice”
Reviewed 26 February 2013

my local friend book this hotel for me..after looking at the rating, i was expecting poor experience....anyway, in my 3 days stay, it seems that the construction have finished.. the rooms is tidy and view is nice. service is good as well...

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Great Wall Hote... M, Manager at Great Wall Hotel, responded to this review, 28 November 2016
Dear Guest,
Thanks for your feedback on tripadvisor. We do apologize that you had have such a bad experience with us. we have already made the changes and working to improve our services.
If you are planning to come back to Mandalay, We hope you will consider us again, So we could make your stay pleasant. Please do not hesitate to contact us directly via email (greatwallhotelmdy@gmaill.com), as we can offer you a better price for the next stay.

Kind regards,
Great Wall Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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49 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 February 2013 via mobile

The gret wall hotel is situated a long way from the palace and Mandalay hill. This hotel charges too much money for what you get. It is a 2 star hotel at best. Rooms are very old and run down. We had no hot water for the two days we stayed. I would only stay here again as a last option.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Trumble1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Great Wall Hote... M, Manager at Great Wall Hotel, responded to this review, 28 November 2016
Dear Guest,
Thanks for your feedback on tripadvisor. We do apologize that you had have such a bad experience with us. we have already made the changes and working to improve our services.
If you are planning to come back to Mandalay, We hope you will consider us again, So we could make your stay pleasant. Please do not hesitate to contact us directly via email (greatwallhotelmdy@gmaill.com), as we can offer you a better price for the next stay.

Kind regards,
Great Wall Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Petaling Jaya, Malaysia
Level Contributor
170 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 23 February 2013

After reading all the reviews and not getting an alternative hotel, I was expecting the worst. However, it wasn't too bad. As the hotel faces a very busy and noisy road, I insisted on a room at the back. The room at the back is quiet as its opposite Mandalay University.
The room itself is large, clean and comfortable but watch out for the mosquitoes. Ask for the insect repellent. Towels need to be replaced as all were worn-out.
Renovation was ongoing on the 1st floor and the occassional drilling was heard but again it wasn't as bad as expected.
Mandalay was too dry and dusty for me but I found the people engaging and most smiled and obliged when I requested to take their photos.

Room Tip: Insist on a room at the back as its quieter.
See more room tips
  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ibnibatutta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Great Wall Hote... M, Manager at Great Wall Hotel, responded to this review, 28 November 2016
Dear Guest,
Thanks for your feedback on tripadvisor. We do apologize that you had have such a bad experience with us. we have already made the changes and working to improve our services.
If you are planning to come back to Mandalay, We hope you will consider us again, So we could make your stay pleasant. Please do not hesitate to contact us directly via email (greatwallhotelmdy@gmaill.com), as we can offer you a better price for the next stay.

Kind regards,
Great Wall Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
1 review
Reviewed 20 February 2013

This hotel would have to be the worst hotel I have ever stayed in, cost US140 a night to sleep in a room directly under a boiler, was like sleeping in a ships boiler room, the noise went on all night. The room stunk due to a leakage from the toilet above which presented itself with a large black patch on the ceiling in our bathroom. Although the room was spacious, everything in it was damaged.

Nice views over Mandalay, but the windows were filthy. The roof garden is lovely, with fantastic views over Mandalay, BUT, two communication towers are situated on the roof which doesn't exactly make it a safe place to sit for any length of time.

Towels were gray and dirty looking.

No compensation was offered for our sleepless night.

Room Tip: Some of the cheaper hotels in Mandalay for around $48.00 to 54.00 are good value, usually clean alth...
See more room tips
  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank sina_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Great Wall Hote... M, Manager at Great Wall Hotel, responded to this review, 28 November 2016
Dear Guest,
Thanks for your feedback on tripadvisor. We do apologize that you had have such a bad experience with us. we have already made the changes and working to improve our services.
If you are planning to come back to Mandalay, We hope you will consider us again, So we could make your stay pleasant. Please do not hesitate to contact us directly via email (greatwallhotelmdy@gmaill.com), as we can offer you a better price for the next stay.

Kind regards,
Great Wall Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
542 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 524 helpful votes
Reviewed 13 February 2013

Located on the highway into Mandalay, its very noisy in the rooms with the roaring traffic. Also located far from the city center. You will need a cab, especially in the noon heat. Rooms are average. Restaurant is open air on the rooftop, but the food is catered to Chinese tourists (?hence the name great wall?) Worth avoiding

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KANewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Great Wall Hote... M, Manager at Great Wall Hotel, responded to this review, 28 November 2016
Dear Guest,
Thanks for your feedback on tripadvisor. We do apologize that you had have such a bad experience with us. we have already made the changes and working to improve our services.
If you are planning to come back to Mandalay, We hope you will consider us again, So we could make your stay pleasant. Please do not hesitate to contact us directly via email (greatwallhotelmdy@gmaill.com), as we can offer you a better price for the next stay.

Kind regards,
Great Wall Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grosseto, Italy
Level Contributor
124 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 8 February 2013

Despite paying 90 USD for a double room/1night stay through the agoda.com website the room was very very basic, to say the least. On top of that the fact that floor 1 was a construction site. Pneumatic drills, hammering and any kind of construction noise was going on very loudly from the morning to 5p.m. Dust was everywhere!
I asked the hotel for a full refund, in order to immediately find a room in another hotel, they didn't even bother to reply (''the manager is busy'').
I would NEVER stay there again. A very traffiked, smoggy streeet is in front of the hotel (windows are not soundproof). The hotel is far both from the airport AND from the city center.
Breakfast was very poor, catering exclusively for far-eastern taste (not even a single slice of cheese).

Room Tip: Choose a hotel next to the old walled city. That's where also the restaurants are, and is also f...
See more room tips
  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ElElena__11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
1 review
Reviewed 6 February 2013

I got food poisoning from the hotel food on day one. Day two was spent being violently ill and chance to recover due to the constant and very loud construction noise. The manager kept saying it will stop soon, in two minutes - needless to say it didn't.
A terrible experience. It would have been a total rip off at US$20/ night, but at US$100 (thanks, agoda) it is madness. I'm aware of the extreme hotel shortage in Burma, but if a hotel needs to carry out extensive renovations it should close, not keep on pulling in the tourist bucks while it drills and hammers.
The Great Wall is easily the worst hotel I've every stayed in.

  • Stayed February 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank K W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Great Wall Hote... M, Manager at Great Wall Hotel, responded to this review, 28 November 2016
Dear Guest,
Thanks for your feedback on tripadvisor. We do apologize that you had have such a bad experience with us. we have already made the changes and working to improve our services.
If you are planning to come back to Mandalay, We hope you will consider us again, So we could make your stay pleasant. Please do not hesitate to contact us directly via email (greatwallhotelmdy@gmaill.com), as we can offer you a better price for the next stay.

Kind regards,
Great Wall Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Great Wall Hotel

Property: Great Wall Hotel
Address: Block (901), 78th Road | Between 42nd & Theinpan Street, Mandalay, Myanmar
Region: Myanmar > Mandalay Region > Mandalay
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #67 of 109 Hotels in Mandalay
Price Range (Based on Average Rates): £
Hotel Class:3 star — Great Wall Hotel 3*
Number of rooms: 107
Reservation Options:
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