We stayed 2 nights during our 9 days holiday in Myanmar. Even though I know that Sedona is the best hotel in Mandalay, I must say that they should invest a lot in the maintenance of this old building.
The rooms are big but very old with no maintenance. The carpet is run down (especially in the corridor); the curtains are falling and the morning light gets in way too easily; the furniture are from the 60s and the bedspreads are ridiculously old; the pillowcases are too small for the pillows and are so thin that you can see the pillow design/stains...; the bathroom is seriously damaged and the air con does a loud noise and the wifi is working really bad.
The service at the reception is good (actually the concierge is extremely good). At the poolbar there is almost no one serving you. At the restaurant the service wasn't very good: one evening they told us that they couldn't take reservations for outdoor seating (the second night we managed to get them) and at 4/5 pm they reported that they didn't know if there was only buffet serving or also a la carte on the same evening (...).
In the morning, the breakfast service was heavily understaffed; I know the hotel was running full occupancy but we could see the staff running around with little efficacy.
Anyway, this is the best hotel in Mandalay so it's the best spot to go at the moment but good luck for the future when competitors will get in!
- Official Description (provided by the hotel):
- Nestled on four acres of beautifully landscaped gardens, Sedona Hotel Mandalay is strategically located in the heart of the city and faces the majestic Royal Palace and Mandalay Hill - sights that are a pleasure to behold. As one of the best hotels in Myanmar, we offer guests spacious suites and rooms and also a range of meeting, dining and recreational facilities to ensure an enjoyable stay. At Sedona Hotel in Mandalay, we enrich your tour of Myanmar. ... more less
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- Also Known As:
- Mandalay Sedona Hotel