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“Very helpful staff in the heart of Mandalay”

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Hotel by the Red Canal, Mandalay
Ranked #6 of 109 Hotels in Mandalay
San Francisco, California
Level Contributor
32 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Very helpful staff in the heart of Mandalay”
Reviewed 1 September 2013

We stayed here for 2 nights in December 2012. The room was a bit small and a bit dark even though we got an upgrade - it was clean, but nothing special. The staff was super friendly. The breakfast was okay. Happy hour every day. The location can't be beat - in the heart of Mandalay.

  • Stayed December 2012, travelled as a couple
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Helpful?
1 Thank Booklust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (275)
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FLA
Level Contributor
88 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 30 August 2013

Stayed here for 3 nights in August 2013. Hotel presents a good image and the room we received was adequate. Seems trip advisor is their friend as they push the trip advisor review process. Overall I was disappointed. The cost of this hotel has increased yearly and is now at the level where you should receive much more than you get. Breakfeast is a big disappointment. Limited fruit and juice options. Little service from the staff and in general just not a pleaseant way to start the day. There is a decent City Cafe within walking distance and food and service there was excellent. Overall it provides a safe place in a nice atmosphere but I left feeling taken advantage of. They are quickly if not already pricing themselves out of the market.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
4 Thank Token
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 August 2013

We choose this hotel for its central location, and because it was not what the alternatives seemed to be: tasteless multi-story buildings full of large groups of tourists. First impression was somewhat disappointing: the hotel is in the middle of very modest neighbourhood. On a closer look, the hotel is a gem: admittedly surrounded by the very poor but very real Burmese streetlife, inside the hotel compound one is exposed to the very friendly service and - by Burmese standards - tasteful interior. Rooms were more than adequate. The best Mandalay has to offer to the invidual traveller looking for a boutique hotel.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jan Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 26 August 2013

Every aspect of this small hotel reflects care and attention to detail. The rooms and grounds are beautiful, the food in the restaurant delicious, the atmosphere serene, and the staff incredibly hospitable. We awoke one morning to a torrential downpour; the staff was waiting at the front door with umbrellas to escort each guest the short distance to the dining room for breakfast, and waited to walk us back when finished. A lovely oasis in Mandalay.

Stayed August 2013, travelled with family
Helpful?
Thank lauriecoconutgrove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Coast, Australia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 August 2013

The best staff out, especially HR Manager Mr Pyae Phyo and Mr San Yu Aung of the bell service department. Breakfast was a good sized buffet with plenty of choices, the restaurant was great Indian food very reasonably priced. Nothing was too much trouble, the ladies at reception even helped me correct my wearing of the longyi !
The setting was a little out of downtown which helped with noise levels, but still walking distance to a local market and various restaurants.
My only complaint was a column at the end of the bed which restricted the ability for two people to watch TV in bed. Small thing really, we weren't there to watch TV. The free cocktails by the pool were a nice touch and lead to meeting some interesting other guests. Overall, given the limited choices of quality hotels in Mandalay, I would recommend this hotel for the fantastic staff and award A for effort in an emerging country.

Room Tip: Get a front room, where you have a view over the trickling stream.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Caroline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chiba, Japan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 August 2013

I was relaxed, emotionally healed by the stuffs' great hospitality and kindness.
Every time I was back from the bustle of Mandalay city, they warmly welcomed with cold towel and tea, and big smile.
They gave me some advice about many sorts of things, like transportations, rental bicycle, restaurants, and so on, according to my limited budget.
The building and room, including furniture and supplies are based on Shan style and has a great atmosphere to make me comfortable.
It was indeed an unforgettable hotel for me.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gavi2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 August 2013 via mobile

No real complaints about this hotel. The staff were fantastic right from when you arrive to when you leave.The free cocktails at poolside in the evening was a nice touch.My only complaint would be the small room size with side table beside bed pushed down the wrong way so you could not use draws because there wasn't enough room but if your trying to get into the best hotels in world category these little things will count against.

Stayed August 2013
Helpful?
Thank Roy stafford R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel by the Red Canal, Mandalay

Property: Hotel by the Red Canal, Mandalay
Address: No. 417 Corner of 63 & 22 streets | Aung Myae Tha Zan Township, Mandalay 952, Myanmar
Phone Number:
Region: Myanmar > Mandalay Region > Mandalay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 109 Hotels in Mandalay
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel by the Red Canal, Mandalay 3.5*
Number of rooms: 15
Official Description (provided by the hotel):
An oasis by the landmark Red Canal in local folklore just minutes from the famed Mandalay Palace and other attractions, The Hotel by the Red Canal is a convenient sanctuary, with its lush tropical greenery and calming water features, amidst the hustle and bustle of Myanmar's cultural city. “By choosing to stay with us, we will provide you with the extra measure of quality, comfort and personal convenience that you are looking for. Being small, we are able to provide personal attention to the needs, wants, and expectations of every guest.” The boutique-style hotel is a celebration of all things Myanmar, featuring teak furniture and fixtures & fittings made from rattan, mother-of-pearl and other local materials as well as Myanmar marble lining the bathroom walls. Each of the 4 types of guestrooms or customized suites, differentiated by individual style, bears the name of the major ethnic groups in multi-cultural Myanmar and is adorned with rich traditional paraphernalia and trappings reflecting their respective cultural heritage. All Chin and Shan suites feature a balcony overlooking the swimming pool and garden green. Ground floor Chin suites enjoy a “water moat”. The Rakhine suites are spacious and ideal for the business traveler. An outdoor shower with a slate wall of cascading water is the highlight of the honeymooner Kachin suites. ... more   less 
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