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James H
St. Andrews, United Kingdom

Its ok

Review of Hotel 8
3.0 of 5 bubblesReviewed 9 Feb 2019via mobile
We thought the reviews and the price made Hotel 8 an easy choice and I feel kinda bad just saying they are average.

The truth is that it's a basic hotel at a basic price. Nothing fancy and the location isn't that fantastic. The room was ok. Bed comfortable. Bathroom ok. Staff fantastic. Breakfast very ordinary.

It really needs a wee bit of money spent on it though

Oh and the mosque next door makes a lot of noise early in the morning !
Date of stay: January 2019
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ma N, Manager at Hotel 8, responded to this review
Responded 19 Feb 2019
Dear Mr.James Hay,

Greetings from Hotel 8!

Thank you so much for your choosing with us!

I am so sorry to know that you feel not satisfy when you stayed with us.
We promise and will try the best service to give our guests for convenience their stay with us.
I really appreciate for your comment to improvement for our future guests to change something else.

Have a great Time!

Best wishes
Nan
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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7 - 12 of 538 reviews
Reviewed 7 February 2019 via mobile

We stayed here for 4 nights and were really very satisfied. Warm welcome from very friendly, good english speaking staff. Room was spotlessly clean. Took a bit for warm water in the shower. Breakfast on 5. floor was very good and varied daily. 5 different warm choices, soup, fruit, brown bread or toast, jam etc. Staff were always helpful for bookings or taxi and information. Good location in North part of town near palace and not far to Mandalay Hill or boat jetty.

Date of stay: February 2019
Trip type: Travelled as a couple
Thank LizK77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ma N, Manager at Hotel 8, responded to this reviewResponded 8 February 2019

Dear our valuable guests,

Thank you so much for your choosing hotel 8 and stayed with us.

I am so glad to hear that you satisfied your breakfast and staff performance.

Thank again for your review with us for our future guests.

Hope to see you again





best wishes,
Nan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2019 via mobile

Really enjoyed our stay at Hotel 8. Stayed 3 nights with friends, 3 rooms. It is a bit of quite in a busy city. Rooms are big,  clean, comfortable and well serviced. Hot water was good, had to wait for it, and bathroom huge. Could do with some safes in the rooms however. There is a lift in this 6 story building.

Staff are very friendly and helpful. Speak good english. Breakfast was excelent with views of the city from the top of the hotel.

Can definitely recommend this place and would stay here again.

Date of stay: February 2019
Trip type: Travelled with friends
Thank dalerichter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ma N, Manager at Hotel 8, responded to this reviewResponded 7 February 2019

Dear Dalerichter,

Thank you so much for your stayed with us.

we really appreciate for your good experience with our facilities and staff services.

we will try the best and find solution for your some suggestion.

we would like to see you again Mandalay.




best wishes,

Nan



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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2019 via mobile

I had a great time at hotel 8, the value for money is excellent.
Don't expect a 5* hotel but my room was cleanand the hot shower had good pressure.
What was really excellent was the service offered, the management(Yadanarq) worked really hard to find me a way to go to Mrauk-u. As I was leaving early (2AM), they even gave me a breakfast box and did my laundry urgently.
If you need to go around Mandalay, they will always consider your safety by hiring good drivers aswell.
So far, after 3 weeks in Myanmar, that was the best hotel service I've got offered and couldn't recommend more this hotel.

Date of stay: January 2019
Trip type: Travelled solo
Thank SirSpitfire
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ma N, Manager at Hotel 8, responded to this reviewResponded 31 January 2019

Dear Mr. Alexis Bonnet,

Re-greetings from Hotel 8!

Thank you so much for your staying with us!

I was so glad to hear that you satisfied our services and our staff performance. Indeed we need still some experience for our guests but we promise we will always try to have the best memories for their stay with us.
We would like to see you again Mandalay

Yours truly,
Nan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2019 via mobile

After having read all the positive reviews on Hotel 8, we decided to stay here for 4 nights. To me, this hotel is a bit overrated though. The rooms are basic and no-frills, really nothing special. The bathroom was rather old and a bit run down. It took each time several minutes for warm water to come out of the tap, resulting in water wastage. Also, there was no way to clean the water on the floor after your shower and your bathrooms remains flooded for hours. We got new towels every day, and each time they were packed in plastic! Not very environmentally friendly!

If you stay in the fifth floor as we did you can enjoy sone nice views over the city. Bring earplugs, as it is very noisy in the morning when kitchen staff arrives and starts preparing breakfast. The staff were always very friendly and helpful and their service was the best thing of this location. On the other hand, much cold be done in the interior of the hotel in order to look a little bit more inviting,

Date of stay: January 2019
Trip type: Travelled with friends
Thank nadeskin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ma N, Manager at Hotel 8, responded to this reviewResponded 29 January 2019

Dear Nadine Andrea,

Thank you so much for choosing Hotel 8!
Please accept my apology for your inconvenience while you stayed with us. I will find out solution for your suggestion things as fast as I can. Our hotel has two change boiler systems for hot water so some time took long minutes for hot water. We were packed towel with plastic for cover from dusty .I need to make some training and instruction for my staff it was my responsibility and please give favor us.
I promise I will take care all of our future guests for their stay to have good memories.

Would like to see you again

Yours sincerely,
Nan

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Reviewed 25 January 2019

Staff was super friendly and helpful. They have even gave us Xmas present - small handmade bag with elephant. It was so lovely, we have got for the first time in our lives present from the hotel staff :) Hotel was quiet, wi-fi was stable and fast, A/C in the room was working wery well. Staff organized the bus to Bagan, but what we didn't liked, we have asked 2 hours later check-out than official time is declared and hotel asked for these 2 additional hours almost half of the regular stay for one day. Of course, we refused.
Breakfast was a disaster - it was the worst breakfast in our travel around Maynmar. When we came to eat the breakfast in the first morning, it was fun situation: we were standing and looking to each other by saying: "What to eat here?" I will try to upload the picture: there were only rice, noodles (pasta), not properly cooked omelette (egg yolk was not even hardened), potatoes, cooked corn and some kind of vegetarian stuff. That's it, folks! No meat, no eggs, no cheese - nothing. Only basic rice, corn, potatoes and so on :) Enjoy your meal if you'll find what to eat here :)
Hotel offers free bikes to ride in the city, but they looks terrible - old and unrealiable. When we asked how to lock the bike, one of staff members couldn't even properly lock and unlock the padlock on the bike. So we decided to go on foot, because nobody of us wanted to ride so old and scary bike.
Location of the hotel is bad. It's far away from everything (and I don't understand why people are saying, that the location is very good). It's not true. Mandalay Palace, Kuthodaw Pagoda and Mandalay hill with all the pagodas are 3-5 km away. I am not talking even about the distance to U-Bein bridge. It's sad to say, but I wouldn't stay in this hotel if I would come to Mandalay again. There much better places to stay in Mandalay.

Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Setonas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ma N, Manager at Hotel 8, responded to this reviewResponded 29 January 2019

Dear Mr/Mrs.Setonas,

Thank you so much for your choosing with us!

I really so sorry for your stayed with some upset things with us. According your comment I need some more training and knowledge for my staffs. I will try to change my management to have the best feedback from our guests.
I really appreciate for your reviews with us.

Best regards,
Nan

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