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“Ideal Place for Family Stay” 4 of 5 bubbles
Review of Heritage Luxury Suites

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Heritage Luxury Suites
Ranked #7 of 48 Hotels in Lahore
Doha, Qatar
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Ideal Place for Family Stay”
4 of 5 bubbles Reviewed 7 April 2014

A neat, clean and quiet hotel with friendly and cooperative staff, ideal for family stay. I stayed there from 4-5 April 2014 alongwith my family. The hotel is located a little away from the main road. It would be helpful for the guests if they place a signboard of the hotel at the entry point on the main road.

Room Tip: 1)If a car rental is required through hotel, request should be made at least couple of hours before...
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  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank shaiboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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33 reviews from our community

Traveller rating
    16
    15
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Nottingham, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 12 January 2014 via mobile

I stayed here with some friends whilst we were visiting Lahore. We were all impressed by the attention to detail in the decor and the hotel's great location (around the corner for MM Alam Rd and Liberty Market). Security is also reassuring and the staff were all very polite. Although we'd booked weeks in advance, we arrived when the hotel was quite busy.

Our only problem was that although we'd booked (and payed for) a King Suite we were given a Deluxe suite instead (no study or guest powder room).

When this was bought to the attention of the hotel management, we were told that the descriptions of the King Suite on their website, as well as the literature in the hotel room, were inaccurate.

We were told our suite was a King Suite despite it not having the features that were advertised. Clearly this wasn't the case and the hotel simply downgraded us because it was full without any reduction to our bill.

A real shame. We didn't kick up a fuss at the time because the manager we spoke to clearly wasn't going to budge.

I did leave a message in the comments card at the hotel, but as am yet to hear back for them.

In summary, a nice hotel but don't expect to get what you pay for. Apparently they need to edit their website as well as the literature in their hotel room, or maybe just be honest with their guests next time.

Stayed December 2013, travelled with friends
Helpful?
8 Thank KhatanaSaab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SF
Level Contributor
129 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 bubbles Reviewed 8 October 2013

I stayed here for a work trip, and was very impressed. The architecture of the hotel is Moroccan / Moorish and is very tasteful. A center courtyard with a skylight opens up to several stories of walking balconies and the rooms are arranged around the courtyard. The room itself was massive: complete with a kitchenette and a side living room area. Staff was courteous and professional, and check in/check out was swift. I would give the place five stars were it not for the unreliable wifi. Other than which: comfortable, clean, safe and well located. Good enough for me.

  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank BaggageClaim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heritage Luxury Suites

Property: Heritage Luxury Suites
Address: 100 C-II, Lahore 54660, Pakistan
Region: Pakistan > Punjab Province > Lahore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 48 Hotels in Lahore
Price Range (Based on Average Rates): £££
Number of rooms: 34
Official Description (provided by the hotel):
“Heritage Luxury Suites ” is an accommodation solution, which is convenient, clean, comfortable and remarkably cost-effective. Having a legacy of top-notch hospitality standards, “Heritage Luxury Suites” embarks on the mission to provide optimum alternative accommodation that is truly affordable. Luxury and comfort is blended harmoniously in its suites where everything is designed to facilitate the life of a business as well as pleasure traveler. ... more   less 
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