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Le Bel Air Boutique Resort
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Reviews (711)
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All reviewsold bridgethe riverin townfree bikestuk tukshuttle busfree shuttle servicestandard roomnam khan riverspent nightsprivate balconyquiet locationbungalowlaoscyclewoodscooter
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236 - 241 of 711 reviews
Reviewed 12 October 2013

We and friends stayed here twice, and had different rooms each time. All were lovely, well appointed and very clean. The staff was friendly and attentive. The breakfast buffet was very good, especially the yogurt and special salad. We particularly enjoyed the opportunity to order sticky rice and sweets for the next morning so that we could greet the monks seeking alms at 6 a.m. Beautiful setting. The manager was present, greeting all and ensuring that we were satisfied. We were more than satisfied!

Stayed: October 2013, travelled with friends
1  Thank JKW333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeBelAir R, General Manager at Le Bel Air Boutique Resort, responded to this reviewResponded 22 October 2013

Dear JKW333,

Thank you for your kind words and for sharing your experiences at Le Bel Air with the online world. It was a pleasure to meet you and to serve you. We wish you all the best on your travels and hope to see you again soon.

Warmest regards,

Jean-Paul
GM

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Reviewed 8 October 2013

A brief stopover in Luang Prabang and I wish we'd stayed much longer. The resort is beautiful and the staff attentive. The room was beautifully appointed. Manager Jean Paul was attentive and made great conversation over breakfast, we just wished we had stayed there longer.
Set amid lushy gardens on the bank of the river this is just the place to relax and leave the hussle and hassle of regualar life behind. We took a wander (via tuktuk) to the waterful and then at Jean Paul's suggestion went to Le Hibiscus Spa to scrub away the dirt and grime of a week or more of travelling.
We had an early morning wake up call in time for our transfer to the airport. How I wish we could have stayed longer.

  • Stayed: October 2013, travelled with friends
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Thank Kirschty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeBelAir R, General Manager at Le Bel Air Boutique Resort, responded to this reviewResponded 9 October 2013

Dear Mirschty,

Thank you for your warm review and for your kind words about myself and our team. It was very nice to meet you and have some nice conversations with you. Yes our location a highlight of the resort and our garden along the Nam Khan river is quite beautiful this time of year. As you say it is the perfect place to relax and leave the troubles of the world behind. And, yes, the L'Hibiscus spa is a great value for the quality of massage guests receive. I get constant positive reviews about their services so I can not help but offer my own strong recommendation of them. I am very happy to hear you enjoyed your stay with us. Again, it was great to meet you. Where ever you happen to be these days I hope you're happy, healthy, and having a great time. All the best.

Kind regards,

Jean-Paul
GM

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Reviewed 7 October 2013

Our family has been to Luang Prabang twice. We stayed at Le Bel Air the second time, and it was wonderful. They provided a free shuttle from the airport and welcome drinks when we arrived. The rooms were very clean and spacious and overlooked the river. The wifi was good (very important for our kids.) The staff helped us book a tuk tuk driver for our trip out to the waterfall, and we utilized the shuttle into town. It is a little far from the center of town, but getting there is not hard at all. They even provide free bikes, though we didn't use them because the kids didn't feel comfortable biking with all the motorbikes on the road. The staff was very friendly and the food was very good. We all enjoyed the open air dining area overlooking the river. I would definitely stay there again if I am ever lucky enough to return to Luang Prabang.

  • Stayed: October 2013, travelled with family
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Thank melbell3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeBelAir R, General Manager at Le Bel Air Boutique Resort, responded to this reviewResponded 9 October 2013

Dear melbell3,

Thank you for your kind and informative review of Le Bel Air. It was a pleasure to have you with us. I'm happy to hear you enjoyed your stay. Yes, our bikes are free for our guests, and although Luang Prabang is pretty safe, riding around with motorbikes takes getting used to if one has not done so before. In such cases our shuttle car is always at our guests' service and we are only a 15 minute walk to the center. Anything our guests need and anywhere our guests want to go is not trouble at all. Thank you again for your review. All the very best to you and your family.

Best regards,

Jean-Paul
GM

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Reviewed 5 October 2013

We arrived at Luang Phrabang airport from Chiang-Mai and were met by the very friendly and helpful G.M., Jean Paul who ushered us to the hotel minibus, and en route to the hotel, gave us some useful information. The hotel exceeded our every expectation! The Lao style "bungalow" rooms were beautiful, clean, quiet, with a nice verandah overlooking the gardens and the Nam Khan, with the lovely Old Bridge just upstream. The staff were most courteous and efficient, always smiling, always happy to oblige. The breakfasts were excellent, and the one evening meal we had in the hotel was also a most enjoyable experience, almost out in the open, surrounded by the gardens. We took advantage of the hotel minibus a couple of times, and between us used 6 of the hotel bikes one day. We had a great time, and would love to have stayed longer. Surely that's the best you can say about a hotel!

We hope that the owners manage to do something to shore-up the erosion damage caused by the excesses of the rainy season along the river bank - but that would be a major expense, I fear!

We had lived and worked in northern Lao PDR almost 20 years ago, when Luang Phrabang was much less developed, but still a great place to visit when opportunity permitted. But we were delighted to see the changes that have taken place - and very much for the better! It's not often that "progress" really makes a place better than it was, but Luang Phrabang is a notable exception. It really is the jewel of Laos, and we really feel that the Bel Air is the jewel of the town. Thank you, Jean Paul and your team! We'd recommend your hotel / resort to anyone!

Archie McLaren, Punnee, Hazel and Andrew, Broadley Garden Centre, Nairn, Scotland, and Kanokporn and Peeliaw, Chiang Mai, Thailand

  • Stayed: August 2013, travelled with family
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1  Thank Punnee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeBelAir R, General Manager at Le Bel Air Boutique Resort, responded to this reviewResponded 8 October 2013

Dear Punnee M,

Thank you for your warm review and for your kind words about myself and Le Bel Air. It was a pleasure to meet you and to serve you. Yes, with the help of UNESCO Luang Prabang does a pretty good job maintaining a quiet and peaceful atmosphere. Your reference to us as a 'Jewel' is much appreciated. It is not possible to be perfect but we work hard as a team everyday to be as perfect as possible. I agree that our location and our staff are truly 'Jewels.' I am happy to hear you enjoyed your stay with us. Thank you again for your review. All the best to you on your adventures.

Kind regards,

Jean-Paul
GM

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Reviewed 24 September 2013 via mobile

Great place, immaculate gardens & decor, far away enough from town for quiet but just a short walk or bike ride to everything. The GM Jean-Paul's knowledge & helpfulness was highly appreciated, and it's rubbed off on his staff too. Some minor but inconvenient maintenance issues (eg doors to balcony, bathroom basin plug), which I'm sure wi be attended to in time. Would definitely stay again.

  • Stayed: September 2013
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Thank Australboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeBelAir R, General Manager at Le Bel Air Boutique Resort, responded to this reviewResponded 8 October 2013

Dear Australboy,

Thank you for your kind words about Le Bel Air and myself and thank you for sharing your experience with the online community. Minor touch ups to rooms are a constant at any hotel. One of the things the Le Bel Air is confronted with is the swelling and shrinking of hardwood floors, door frames, etc. It's a challenge however quite natural in this climate. The bathroom sink plugs you mention have already been replaced and upgraded. Such is the life of a hotel in SEA. I'm pleased to hear you enjoyed your stay with us. It was a pleasure to meet you and to serve you. All the best on your travels.

Best regards,

Jean-Paul
GM

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