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“Excellent Manager”

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Le Bel Air Boutique Resort
Ranked #26 of 70 Hotels in Luang Prabang
Certificate of Excellence
Reviewed 24 July 2014

A truly wonderful hotel, particularly so with Jean-Paul at the helm.

My partner and I stayed here for three nights in late June 2014.

This was our first trip to Laos and we had done little research on Luang Prabang. Not to worry, we were picked up from the airport and given a comprehensive guide to the town by Jean-Paul on arrival.

Our room was excellent and we enjoyed the grounds & gardens and proximity to town.



Stay here!

  • Stayed: June 2014, travelled as a couple
    • Location
    • Rooms
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1  Thank Traveller123419
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeBelAir R, General Manager at Le Bel Air Boutique Resort, responded to this reviewResponded 8 August 2014

Dear Traveller123419,

Thank you for staying with us and for this glowing review. And thank you for the personal mention. It is much appreciated. It was very nice to meet you and our pleasure to serve you. If you happen to be in the Luang Prabang area please do drop by. It will be great to see you again. All the very best to you on your travels.

Kind regards,
Jean-Paul
GM

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143 - 149 of 711 reviews

Reviewed 1 July 2014

We stayed at the Bel Air Boutique for two nights at the end of May. The hotel is conveniently located near the heart of Luang Prabang on the edge of the river. Our room was very clean and provided us with space to spread out and relax. The first night of our stay the town was experiencing some issues with electricity (common in Laos) and our air conditioner wasn't fully working. We mentioned the A/C problem to the front desk and they immediately upgraded rooms for us.

The hotel manager JP is friendly and provided us with suggestions on where to eat and places to visit while in Luang Prabang. The hotel has free bike rentals, which make it easy to explore the town. The hotel also provides scheduled shuttle service into town (10 minute ride). We were also given a free ride to the airport for our departure to Cambodia.

We would highly recommend this hotel to anyone looking to relax and explore the beautiful town of Luang Prabang.

  • Stayed: May 2014, travelled with friends
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2  Thank Travelingduck541
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeBelAir R, General Manager at Le Bel Air Boutique Resort, responded to this reviewResponded 7 July 2014

Dear Travelingduck541,

Thank you for staying with us and for posting such a nice review for the online community. And the personal mention is much appreciated. Regarding our location, I agree, especially in high season when most of the town is busy, Le Bel Air is the perfect distance and a quiet retreat from it all. As of yesterday however the bamboo walking bridge, which normally provides an alternative route to town, was washed out and will not be rebuilt until October. So until then it is the Old Bridge, as it is called, which will provide quickest passage to and from town. Guests who have any questions about our location, facilities, and things to do around Luang Prabang may email me directly at gm@lebelairhotels.com. It is my pleasure to assist with any holiday planning guests wish to do. Thank you again for your kind review and for choosing Le Bel Air. it was a pleasure to meet you and to serve you. All the very best to you on your travels.

Kind regards,
Jean-Paul
GM

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Reviewed 25 June 2014

Very friendly and helpfull staff, clean and beauty room, can rent a bike for free and this is the best way to visit the small city. Nice view in the breakfast. Good price option. I really recommend....

  • Stayed: July 2013, travelled as a couple
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1  Thank Felipe O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeBelAir R, General Manager at Le Bel Air Boutique Resort, responded to this reviewResponded 30 June 2014

Dear Felipe O,

Thank you for staying with us and for sharing your thoughts with the online community. It was a pleasure to meet you and to serve you. And thank you for recommending Le Bel Air to future guests. All the very best to you on your travels.

Kind regards,
Jean-Paul
GM

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Reviewed 25 June 2014

I stayed for 2 weeks for business and loved it. Get a bungalow. Great spacious gardens along the Nam Khan overlooking the river. Use the free hire bikes to get into town in 5 minutes. Lovely staff, couldn't be more helpful.
Restaurant was one of the nicest setups in all of LP.
Great value for money.

Will stay there again next visit.

Room Tip: Get a bungalow for super privacy and quiet.
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  • Stayed: June 2014, travelled on business
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2  Thank Ken B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeBelAir R, General Manager at Le Bel Air Boutique Resort, responded to this reviewResponded 30 June 2014

Dear Ken B,

Thank you for staying with us and for posting a very kind review. I am pleased to hear you enjoyed your stay and found our rooms, restaurant, garden, and service to your satisfaction. Thank you again. We look forward to having you with us again in the near future.

Regards,
Jean-Paul
GM

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Reviewed 17 June 2014

Last month, my girlfriend, brother and I stayed at Le Bel Air for 4 nights. Our experience at this resort went above and beyond our expectations that it compelled me to write this review. Believe the hype from other reviewers, this is the real deal! The highlight was the incredibly friendly and helpful staff. The manager, Jean Paul Sara, was very knowledgeable about Luang Prabang and even helped us plan all our activities to get the authentic Lao experience. He did everything within his power to ensure that we had a safe, comfortable, adventurous, and fun time.

Highlights
-shuttle service to and from the bus station/airport
-hourly shuttle service to downtown and one time pick up service back to the hotel at 9pm
-free rental bicycles
-delicious breakfast buffet
-beautiful, clean rooms
-free internet
-great view of the river
-staff that speaks English, Thai, and Lao
-friendly and very attentive staff
-great value

The only "drawback" would be that its location is about a 15 minute walk/5 minute bike ride from downtown. However, this is easily remedied by free bicycle rentals and the hourly shuttle service.

I highly recommend Le Bel Air because the staff alone makes it worth the stay. Next time I'm in Luang Prabang, you'll find me here!

  • Stayed: May 2014, travelled with friends
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1  Thank jazares
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeBelAir R, General Manager at Le Bel Air Boutique Resort, responded to this reviewResponded 18 June 2014

Dear Jazares,

Thank you for sharing your experience at Le Bel Air with the world. And thank you for the personal mention. It is much appreciated. I am very pleased to hear you enjoyed your stay with us. I am also happy with your list of highlights and services guests can expect from us. Most important is your observation of our location. We are situated just outside of town at the foot of the Old Bridge. A motorbike, pedestrian, and bicycle bridge. It is very beautiful and unique but for some it might be a bit of a fright since it is high and most have never encountered such a bridge. I recommend guests visit our website at www.lebelairhotels.com to view some pictures and decide if our location is the right choice for them. Luang Prabang is a small town and, to be perfectly honest, come high season our location is the main reason guests prefer to book with us. Thank you again for your kind words. I will be sure to pass them on. Where ever you happen to be these days we wish you and your family the very best of health, happiness, and good times on your travels.

Best regards,
Jean-Paul
GM

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Reviewed 12 June 2014

The beautiful gardens and magnifique deluxe rooms made our stay in luang prabang perfect. You can get bikes for free - 5 mins to center. The manager is super friendly and assissts you with everything.
I recommend to book the deluxe room, instead of standard!

Room Tip: Deluxe room - its worth the extra money
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  • Stayed: May 2014, travelled as a couple
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4  Thank gaboooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeBelAir R, General Manager at Le Bel Air Boutique Resort, responded to this reviewResponded 30 June 2014

Dear gaboooo,

Thank you for staying with us and for sharing your experience with the world. it was very nice to meet you and a pleasure to serve you. I hope to welcome you back to Le Bel Air soon.

Regards,
Jean-Paul
GM

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Reviewed 10 June 2014

Stayed here for 3 nights in June in a deluxe room overlooking the river. Our room was on the ground floor so you couldn't really see the river but the gardens were lovely. If I were to stay here again I would request an upper room, not because of the view but because we were woken on 2 occasions by noisy upstairs neighbors at 4.30am as they were going to see the monk procession that morning, in addition the 1st guest was leaving that day and was packing his suitcase. The rooms have very high ceilings which are wooden floorboards so that is all that separate the upper and lower floors.

The room itself was huge and the bed comfortable with clean towels each day. The room was relatively clean but the bathroom was in need of a deep clean around the shower area.

The room had everything you needed even mosquito plug in and hair dryer.

Breakfast was very impressive, home made yoghurt and fresh fruit, as well as bacon, eggs, cereal etc.

Location was one of my negatives, prior to booking I checked on Google maps and got the impression that it was located by a stream with a little bridge, the little bridge, if you're scared of heights like me is in fact a few hundred meters long (well seems like that to me) and the pedestrian walkway is made of 3 wooden planks it was also a very long walk into town, however you could take a bike from the hotel free of charge. The hotel also had a free shuttle bus into town but only one return bus at 9pm which was a bonus.

Room Tip: Request an upper room so you're not disturbed early in the morning
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank juxined
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeBelAir R, General Manager at Le Bel Air Boutique Resort, responded to this reviewResponded 14 June 2014

Dear juxined,

Thank you for staying with us and for your valuable comments. I have already begun making changes and improvements according to your suggestions. Regarding our location, I understand the Old Bridge could come as quite an adjustment for someone not prepared for it. For future guests using Google Maps to get a sense of our location perhaps it is a good idea to also view pictures on our website to help. Your opinion of our location is important to us however it is also minor and shared among very few people.

As a matter of fact, our location and the Old Bridge are two of the best serving and unique features of our hotel especially in high season when the town can become crowded. Keep in mind, future guests, we are a 15 minute walk to the center of town or a 5 minute bike ride. The Old Bridge will be part of your experience at Le Bel Air and I recommend considering this before you book. As mentioned in this review we have a shuttle car running to town all day until 7PM with one return time at 9PM. Not mentioned, however, is the quality of our service for which we receive consistent praise. I assure all future guests service beyond expectation, competitive rates, and a truly peaceful and quiet stay.

Thank you again for your review. It was very nice to meet you and a pleasure to serve you.

Kind regards,

Jean-Paul
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Bel Air Boutique Resort

Address: 1 Old Bridge, Luang Prabang 0600, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Luang Prabang
#10 Romantic Hotel in Luang Prabang
#13 Family Hotel in Luang Prabang
Price Range: £67 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Le Bel Air Boutique Resort 3*
Number of rooms: 21
Official Description (provided by the hotel):
Le Bel Air is a unique hotel in Luang Prabang, Laos and indeed most of the world. It is located less than five minutes drive from the airport, nestled in two hectares of unspoilt garden and natural vegetation, along the banks of a major river. The centre of town is a short walk, the air is fresh and quiet. The river a never ending, ever changing painting of tranquil rural life, Laos style. ... more   less 
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Also Known As:
Le Bel Air Boutique Hotel Luang Prabang

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