On the bank of the Nam Khan river and overlooking the bamboo bridge [dry season only]. We had
a superior room right on the corner of two roads and with double glazing the room was not noisy at night. No safety deposit box is a pain!
The free WIFI didn't work one day so we complained. It was back and working better within 24 hours. Our hot water came out cold so we complained and we had a new water heater within 24 hours.
Breakfast is fine but you get the feeling that the staff are on clockwork. If you don't fancy eggs one day then you might not get the juice and fruit because it is always delivered withe the eggs. To be offered a top up of coffee just does not happen.
We booked a trip, not with the hotel. When we had not been picked up half an hour after the appointed time, the owner told the receptionist to phone the travel company and keep phoning until there was a satisfactory response. Very good service indeed.
This is not a new hotel but it has a comfortable vibe and is situated in a good location. If you arrive via the Mekong Cruise you will need to find 5 USD or 40,000 KIP for the tuk tuk [extortion]. The tuk tuk to the very modern and nice airport is 8 USD?
We would stay again
- Official Description (provided by the hotel):
- Renovated on 2012 with a new management all rooms with air condition, cable TV, free WIFI, mini bar 4 rooms with private balcony. ... more less
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