I stayed in this hotel in June 2013 with some friends. The rooms are comfortable and well equipped and the location is very good. However, security in this hotel is very poor and I would not recommend staying here. Keys to all rooms are kept just inside the front door, with easy access for anyone who might be passing by. On the second night of our stay, we went out for dinner. When I returned to my room, I found that someone had entered my bedroom and the bathroom was filthy as a result. When I made a complaint the following morning, we were treated in a terrible manner. I was told that nobody had been in the room and that I was a liar. We were then told that we had to remove our belongings and leave. We were also treathened with the police. All this because I complained that somebody had come in my room! Also, we gave in some laundry to be cleaned. It came back dirty and I was still expected to pay full price for it. When I said that I did not find the service acceptable, I was told that the weight of my laundry was actually double what I had paid for, and therefore I was getting a 'good deal'. The way that we were treated was unllike anything I have experienced elsewhere in Laos. I would not return to the accommodation.
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