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“If only all hotels were run this way....”

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Mekong Riverview Hotel
Ranked #3 of 71 Hotels in Luang Prabang
Certificate of Excellence
Reviewed 16 June 2009

The management has found the perfect formula - they bring the personal touch and warmth of a guesthouse to the efficiency and professionalism of a hotel. We felt like we were staying in someone's house as honoured guests, with that someone staying unobtrusively in the background but knowing exactly when to make their presence felt.

This is a small hotel right on the banks of the Mekong (or as close as one can get, given development restrictions in the town). There are just 7-8 rooms on two floors - while we had a lovely room on the top floor, the only difference I could make out in the rooms on the ground floor was that the floors were of stone (vs wood). The room was well but not excessively furnished - and one does not feel one is sitting in an oriental museum. The "Swedish" bed was comfortable and wonderful - one can control the inclines just like on a business class seat. The toilet (WC) and bath (shower, basin) are separate, which really helps cut down bathroom time in the morning when two people are sharing a room - however the toilet is really small - barely the size of a broom closet. The only thing that could improve the room is a safe, and a coffee / tea maker. (They do have complimentary tea and coffee available in the lounge downstairs though). Each room has a balcony / terrace, which while not strictly private, is almost so, thanks to clever partitioning and access via different sets of stairs. One gets a lovely view of the Mekong and the hills from every room thanks to the balcony. You could just sit here for hours watching the quite street life below.

The location is fantastic - unless you like to be in the middle of the action and touristy shops and restaurants. It is on the northern edge of town, on the road parallel to the river, with hardly any other "hotels" nearby. At the same time, it is just a 5 minute walk to Wat Xieng Thong, the most "popular" temple in Luang Prabang, a 10 min walk to some very good restaurants (French and Lao), and 15-20 mins to the touristy stuff such as the night market. In any case, they give you a free one way ride if you wish.

The hotel offers free airport transfers (2-way) and breakfast, which is ordered by phone to a family nearby and supplied from their kitchen. They do not charge for bottled water and soft drinks in the room fridge, which is a very nice touch, and as mentioned before, for tea and coffee.

We checked out some other places while in Luang Prabang, such as the much recommended 3 Nagas, and are glad we chose this over the others. Quality of rooms and service is exceptional, there is no exploitation of guests for basics such as water etc, and the hotel is obviously more interested in helping the local community vs making more money by acting as middleman for tours etc (they arranged a boat for us at pretty much the same price and less hassle as agents in town were asking).

Overall, a fantastic experience. With such management this would be a great place anywhere in the world, but Luang Prabang makes it special.

Stayed: June 2009, travelled as a couple
2  Thank bongtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MekongLuangPrabang, Daniel, General Manager at Mekong Riverview Hotel, responded to this reviewResponded 22 June 2009

Thank You very much for this review! The description of the atmosphere and service of the hotel captures exactly the feeling that we are working hard to give our guests. We are so happy that the details are noted and we feel that we are on the right way. All written and spoken “reviews” are presented and explained to all staff in the daily morning meeting. We share ideas, find solutions and improvements as a team. I need to comment on one detail in this review (…”and breakfast, which is ordered by phone to a family nearby and supplied from their kitchen.”). It can look like that but the truth is that we have relocated our kitchen and office to a building 40 meters from the hotel. Deliveries, visitors and cooking are moved away to minimize disturbance to our guests. Our kitchen has a modern western standard with good hygiene. I can understand that it can look like breakfast is coming from the neighbour house when the kitchen staff is bringing the fresh made orders from “around the corner”. Thank You again!

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720 - 726 of 842 reviews

Reviewed 16 June 2009

Beautiful and cozy hotel, located on a very quiet and nice area of Luang Prabang. It's a lovely place, it's the right place just to relax. The view you have of the Mekong and Nam Khan rivers just from your room is unforgettable. We stayed for five days. This is the time you need to visit LP and really enjoy the hotel (our plan was to stay for two days, then move to another hotel but once we experienced the first day, we decided to stay three days more).
The breakfast is another wonderful experience: fresh fruit every morning and you can even order fresh vanilla or chocolate crepes with banana, something really delicious.
All the staff is very kind and helpful, they make you feel as if you were in your own home.
I think they only have to improve the Internet access, it's very, very slow.
I definitely recommend this hotel, but as I said before, try to stay at least three to four days in order to have time for visiting the nice LP and for enjoying the hotel.

  • Stayed: June 2009, travelled with friends
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Thank barrds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2009

Mekong Riverview hotel is situated on the peaceful peninsula of Luang Prabang, next to one of the most beautiful temples. All rooms have river views, and balconies are cleverly devided with a fence that can be opened, to give each room a feeling of private balcony. Rooms are equipped with everything necessary and less necessary: flatscreen tv, minibar with complimentary soft drinks, aircon and fan, rainshower, roomy bathrooms with separate toilet, good lighting including reading lights on both sides of the beds, and on top of everything, very soft motorized beds, which are incredibly comfortable for reading and watching television. The rooms are absolutely beautiful. Some guests might find that the hotel is far away from the main drag, but we quite enjoyed the 5 min walk, due to the fact that the area is so beautiful, and utterly peaceful and safe.
Breakfast is really good and has more variety than most; croissants, whole wheat toast, bread rolls, cheese, salami, yoghurt and fruit salad. Eggs are cooked to order. Banana pancake would a nice addition! Everything is very hygienically presented. Coffee and tea is available in the lounge all day long.
In many parts of Luang Prabang it is nearly impossible to sleep past 6am, here there are no distractions.
The hotel has a golf cart, with which they are happy to drive you where ever you wish to go within city limits. The two wifis work most of the time, although slowly.
The staff is really pleasant, and speaks good English. The Swedish owner is a reliable source of information and a very pleasant host.
Truly minor complaints: The queen sized double beds are a bit on the small side. Unless you are used to smallish beds, you’d be better off getting a twin room with beds pushed together. There no safe in the room, but one large one at the reception. Some toilets might be a little cramped. The incline in some shower floors might be inadequate for effective drainage. In most hotels hot water is sometimes not available, here for some reason cold water was not always available.
Best things do not tend to come cheap. The rate during summer season is 120 USD. Worth every cent. If you come to Luang Prabang to rest and relax, and enjoy well designed, well built, beautiful facilitiesthis is the spot for you. During summer season, when it rains sometimes, it is even more important to have a pleasant room where you enjoy staying during the rain. The expression “raily season” seams a little misguiding, as to us, the rain seemed more like a blessing, and never lasted more than a couple hours. After the rain, the air is clean and cool, and it’s a perfect time to climb up Mount Phosy, or some other activity otherwise slightly too demanding in hot weather.

  • Stayed: April 2009, travelled as a couple
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2  Thank aura74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MekongLuangPrabang, Daniel, General Manager at Mekong Riverview Hotel, responded to this reviewResponded 30 April 2009

First of all I have to thank You for the very detailed review and the kind words. We opened 15 months ago and are still in the process of getting better. Our in-room safes are ordered and we expect them to be installed soon. The reason it took us time to get them is because we want them to be fitted into our room furniture and be big enough to fit a laptop computer and a camera at the same time (also easy to use!). We had to special order. We hear many compliments for our Swedish made remote controlled beds but I agree that a queen double (150cm) can be too small at times. Beds of this quality are a big investment but in a not so distant future the beds are changed in the double rooms in question. I’m happy You liked our breakfast but we are in a constant process of improvement. From yesterday our breakfast has the new options: fresh made vanilla/chocolate/banana pancakes, fruit shakes and a special “morning dessert” (banana, pineapple, honey…). Thank You for stay with us and hope to see You again!

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Reviewed 14 March 2009

At the month of February 2009 we stayed ( four ladies ) at Mekong Riverview Hotel nearby the Mekong River that is located Laos's nice city Luang Prabang. This hotel was very pretty, Swedish owners' and the sympathetic workers made us very happy with their good service. Especially, having the breakfast at the balcony by the riverside was fantastic. Also you can explore the city with the bcycles of the hotel which were free of charge. If one day you want to go to Luang Prabang I advice you to try the Mekong Riverview Hotel. Also welcoming jest with wine to the new costumers is a sample of Swedish delicacy.

  • Stayed: February 2009, travelled with friends
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Thank Tombi66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2009

My wife and I have stayed in dozens on hotels with various levels of service, charm, authenticity, etc. The Mekong Riverview, which we found by luck, is now one of our favorites. A five or ten minute walk past Buddhist wats and lovely streets and alleys to the markets and center of town, the Laotian staff was friendly, helpful, and thorough.
The hotel is owned by a friendly and hotel-minded Swede and offers cleanliness, proximity, human scale, and aesthetics. Our room had an unobstructed view of the confluence of the Mekong and Nam Khan rivers across the road and the riverboats that run up and down carrying produce, passengers and what-have-you. The American ambassador to Laos and some staff stayed there when we were there. A can’t miss.

  • Stayed: February 2009, travelled as a couple
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1  Thank NYCappel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2009

Ii stayed in the orient express hotel for one night which WAS HIGHLY DISAPPOINTING..Tired, oit of town , noisy, indiferent staffand v expensiveW which has si much better valkue SO much better AND REALLY DELIGHTFUL STAFF...take my advice FORGET THE PHUO orient express ..ITS terrible..and go here..the owner takes persnal Iinterest in every guest and works hard to keep you HAPpY..And its a third of the price of the of the other one

  • Stayed: February 2009, travelled solo
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Thank jimmhk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2009

On my last visit to Luang Pra Bang I stumbled upon this hotel when it was in the process of being completed and decided to stay there the next year. It is a "top end" hotel but well worth the expense. The vibe and architecture of the place reminded me of Jim Thompson's place in Bangkok. Very tasteful with beautiful teak floors.
The proprietor Urban Paulsson is an experienced hotelier from Sweden who made every detailed effort to make my stay as informative and comfortable as one would expect from a higher end facility.
It also boasts one of the best locations in the tranquil city of Luang Pra Bang with great views of the Mekong River flowing by.
The staff were also first class in their understanding of English and made every effort to accommodate whatever need I desired.The Lao people are wonderful people indeed.
My only reservation in writing this review is that the place will quickly become popular and booking future visits will be difficult as I hope to stay there in the future.

Stayed: January 2009
Thank bones54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mekong Riverview Hotel

Address: Mekong Riverside Road | Xieng Thong Village, Luang Prabang, Laos
Phone Number:
Region: Laos > Luang Prabang Province > Luang Prabang
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Luang Prabang
#2 Romantic Hotel in Luang Prabang
Price Range: £95 - £211 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mekong Riverview Hotel 3.5*
Number of rooms: 24
Official Description (provided by the hotel):
We are a beautiful boutique hotel with a personal touch, located on the tip of the peninsula, at the very end of the old town, on the UNESCOs World Heritage Area. The view you have from the rooms and Café/Restaurant is the meeting of great Mekong River and Nam Khan River. The Hotel is quiet and peaceful with the beautiful former Royal temple Wat Xienthong as your neighbor. ... more   less 
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Also Known As:
Hotel Mekong Riverview

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