After a 13 hour bus ride from Vientiane we were disappointed to arrive at the hotel to find the room we had already paid for wasn't available. Nor did the AC work. However, they did give us a larger room, fixed the AC, and seemed genuinely concerned with making us happy. In the end, we were quite content to be there. Its a beautiful little guest house in a great location, and it was quiet. We would stay there again.
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