We stayed for two nights at the Shinta Mani at the end of March. We had already stayed three nights in the village, prior to moving to the Shinta with the intention of escaping some of the noise of the city. Upon our arrival we were advised that we were the only guests in the hotel. We were shown to our room, and had been upgraded to a pool villa.
The room was beautiful and looked exactly like the images on the hotel website. They were modern and sleek with lovely wood floors and a fantastic view. We had just settled into our lounge chairs by our private pool and helped ourselves to a drink from our free mini bar when we heard the sound of an electric saw. I discovered there was construction not more than a few feet below our villa, with a worker sawing and planning wood. This continued until 6:30 pm.
Additionally there is a huge project at the base of the hill and the back up beepers from the construction equipment joined in chorus with the construction sounds from the hotel. I complained to the employee at the desk and was told nothing could be done. We ate dinner at the hotel, having it delivered to out outdoor dining table. The food was wonderful and my daughter ate more than I had seen her eat on our entire vacation!
The next morning we had breakfast delivered to our room as we were advised the restaurant was closed. The food was cold by the time it arrived. The construction began at 7:00 a.m. We were out for the day on a drive to the waterfall and decided we would only stay one more night.
After writing to the manager, he requested to meet with me. After expressing my concerns he apologized and we negotiated what I felt was a very fair price for our stay. I do believe this hotel will be wonderful at a future time, it was just not ready for guests at the time we were there!
- Official Description (provided by the hotel):
- The charming hideaway of Luang Prabang is one of Indochina’s gems and the showpiece of Laos. Designated a UNESCO World Heritage site in 1995, the well preserved city is more of a sleepy backwater than a modern metropolis. Wedged into the confluence of the mighty Mekong and lesser Khan river, Luang Prabang's peaceful location sets the pace for the unhurried way of life in the second largest city in Laos. Its grid-like road network makes it virtually impossible to get lost, and the entire town can be covered on foot in a day. ... more less
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- Also Known As:
- Shinta Mani Hotel Luang Prabang