I stayed here off and on for quite a few nights while going off on various trips. Overall, it was good.
On the plus side, the rooms are very nice. They're modern, clean and have a sense of character. The whole place is very charming.
The best way to get around is by bike. It is however cheaper to rent a bike from down the road rather than through the hotel, which seems an unnecessary mark-up.
The location is good in terms of access to the markets. However, most of the bars and restaurants are located near the river the other end of town (near Utopia bar). The Main Street is near though... I guess it depends on what you want.
Finally, the staff.... One of the guys is very friendly and helpful (Carlo I think, but I may have got that wrong). I'm not sure if the other guys wants to be there though! When leaving for the airport, I discovered that another guest was on the same flight as me and we were leaving the hotel at the same time. It would have been helpful if the staff had advised us of this so we could have shared the transport. Despite realising that this was the case an hour before leaving, they still wouldn't let us cancel one of the vehicles... Less commission I guess!
On return to Luang Prabang I'd probably try somewhere else at the other end of town.
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