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“Fantastic place to relax” 5 of 5 bubbles
Review of Victoria Xiengthong Palace

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Victoria Xiengthong Palace
Ranked #17 of 70 Hotels in Luang Prabang
Certificate of Excellence
Phnom Penh, Cambodia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Fantastic place to relax”
5 of 5 bubbles Reviewed 2 June 2012

The hotel is stuning. The service is perfect. Staff are really friendly and helpfull. Everything for small children is available, high chair, baby cot, etc...
The best place to stay in Luang Prabang.

  • Stayed June 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank 222Chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gamunu, General Manager at Victoria Xiengthong Palace, responded to this review, 7 June 2012
Thank you for your comments & compliments ! These comments will bring our teams motivation levels high. Thank you ! Looking forward to welcome you again to Xiengthong Palace !
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369 reviews from our community

Traveller rating
    265
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    20
    4
    1
See reviews for
61
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4
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (86)
Date | Rating
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  • English first
  • French first
  • German first
  • Greek first
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  • Japanese first
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  • Thai first
  • Any
English first
Bangkok, Thailand
Level Contributor
152 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 bubbles Reviewed 2 June 2012

Xienthong Palace is a very nice hotel. Breakfast was good, service was good, maybe not a 5 star hotel but certainly 4 +. The weather wasn't great but the staff always made sure that we had an umbrella. I'd stay here again.

Room Tip: We stayed in a Suite. It was an interesting and well designed room. Ask for an upgrade. The staff se...
See more room tips
  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Siam-Orchids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gamunu, General Manager at Victoria Xiengthong Palace, responded to this review, 7 June 2012
Thank you for valuble comments, Your comments 'll be defineatly bring some motivation & encouragement to our team for us to bring this to 5 star deluxe hotel . Looking forward to welcome you again !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luang Prabang, Laos
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 30 May 2012

Lovely hotel, staff friendly and very helpful. Spa treatments were amazing. Mekong Kitchen, food very good and service impeccable.

Would recommend this hotel for your stay in Laos.

Room Tip: We had a suite overlooking the Mekong River, very large well air conditioned and quiet.
See more room tips
  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank glenn311057
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gamunu, General Manager at Victoria Xiengthong Palace, responded to this review, 7 June 2012
Thank you for taking time to write a review Your comments make us motivated & energized. Looking forward to welcome you to Xiengthong Palace again. The rooms that are facing Mekong are 3 Mekong suites & the two Palace deluxe rooms; Rooms from the original Palace rooms of the Last King of Laos.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phnom Penh, Cambodia
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 22 May 2012

What a relaxing week end between the most beautifull Temple on the Peninsula and The Mekong River.

The Staff were all charming and usefull.

We tried the restaurant 2 times and the Lady Laos Chef made sure that we enjoyed it all...and we did. It was excellent!

Room Tip: Mekong Suite facing the Mekong and next to the Restaurant
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  • Stayed May 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank soapopera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gamunu, General Manager at Victoria Xiengthong Palace, responded to this review, 14 June 2012
Thank you for taking time to write a review ! These comments make us happy & motivated. Looking forward to welcome you to Xiengthong palace again !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Siem Reap, Cambodia
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 21 May 2012

We were a family of 6 people and stayed at Xiengthong Palace for 2 nights in May. This is truely a beautiful hotel and one of the best in Luang Prabang. We were greeted by the General Manager-Mr. Gamunu and his team upon our check in & check out-What's A Special Touch!!! Since, we have 2 kids ( 7 & 10 years sons), they upgraded us to the Mekong Suite-which is spacious and the room is very clean. We love the small little things that they added into the rooms-the flowers on the beds, small bamboo fishing traps as the gifts for the kids and daily fruits basket in the room. Their team has really made our stay very memorable. We also ended up having 2 lovely meals at the hotel (lunch & dinner). Again, the sous chef came to talk to us and we really gave her the credit for making sure that everything is going well. The foods were all delicious!!! We strongly recommended Both-Xiengthong Palace Hotel & their Kitchen by the Mekong Restaurant to everyone who comes to Luang Prabang. What's a Special Treat, WE HAD!!!

  • Stayed May 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank TPanya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gamunu, General Manager at Victoria Xiengthong Palace, responded to this review, 7 June 2012
Thank you for your excellents comments, Hope your children will take back home the memories of charming Luang Prabang & the beauty of Xiengthong Palace. Thank you & looking forward to welcome you to Xiengthong Palace again !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Krung Thep, Thailand
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 May 2012

This trip review for 3Days/2Nights at Xiengthong Palace for friends group on April 2012

Room Tip: Suit room have 2steps of flooring separating Living-room and Bedroom.
See more room tips
  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Hugo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gamunu, General Manager at Victoria Xiengthong Palace, responded to this review, 7 June 2012
Thank you for your review, Looking forward to welcome you to Xiengthong Palace again !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seremban District, Malaysia
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 10 May 2012

One of the best hotels we have ever stayed. It was hot 40C heat and we spent the afternoon lazing around in these faultless magnificent rooms. The restaurant had a good view with reasonably tasting food. The Laobeer was chilled to perfection and it helped in this unforgiving heat. The waiters, receptionist were always friendly and helpful. We had to go after 2 nights to Vientiane but we had not booked a hotel room there. The manager invited me to his office and used his cellphone and after half and hour he managed to help us to get 2 rooms. Very helpful and humble management. There is also a I Dock (for I pod) provided in the room. Top marks .

Room Tip: a room with the river view will be good
See more room tips
  • Stayed May 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Raj S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gamunu, General Manager at Victoria Xiengthong Palace, responded to this review, 7 June 2012
Thank you for your comments , Your comments make us more energetic & to do our jobs better. Hope you enjoyed your stay in Vientienne too. Looking forward to welcome you to Xiengthong Palace again !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Victoria Xiengthong Palace

Property: Victoria Xiengthong Palace
Address: Kounxoau Road, Ban Phonehueng, Luang Prabang 0600, Laos
Phone Number:
Region: Laos > Luang Prabang Province > Luang Prabang
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #17 of 70 Hotels in Luang Prabang
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Victoria Xiengthong Palace 4*
Number of rooms: 26
Official Description (provided by the hotel):
Located in the heart of Luang Prabang, surrounded by the golden spires of the town’s famous Buddhist temples is Victoria Xiengthong Palace, the last residence of the Laos Royal Family. This beautiful boutique property has been lovingly restored to its former glory, and once more sits proudly on the banks of the Mekong River. The 26 elegantly appointed rooms and suites capture the essence of Laos’ unique culture and style, with local materials and fabrics used throughout. Look out upon the majestic Wat Xiengthong – the town’s most famous temple, or simply sit back and soak up the ambience of this UNESCO protected palace, the perfect place to discover the wonder and charm of Luang Prabang – the Jewel of Indochina. ... more   less 
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