The minute my taxi from the airport drove up to this hotel but no bell man came out to help with the luggage, I knew I had made a mistake in choosing this hotel. It was only after the taxi driver and I had struggled up the steps with the luggage that a bell man appeared. I had booked for 3 nights, breakfast included through one of the Asian based reservations websites.
I had a room on the first floor. It had two twin beds, but was quite cramped. I was traveling individually with two suitcases and barely made it into the room.
The room itself needed a painting and some attention to the scratched and scarred woodwork.
The hotel had no air conditioning in the hallways and stairways, but did have some AC in the lobby. Most times, however, the staff did not turn the AC on in the lobby and so it was quite stuffy and unpleasant to sit there.
The bathroom towels were practically paper thin, and were a dingy gray. One had body stains from a previous visitor.
Breakfast each morning was a disaster because no one on staff seemed to speak much English and barely understood me. It was an ordeal getting a second cup of coffee.
All day long the kitchen, which is next to the lobby, gave off foul smelling cooking odors. I did not eat dinner there, because I found a small cafe instead.
The room had a television with mostly Thai language stations; the CNN and BBC stations were very difficult to dial up and I only discovered the secret coding on my last day in town.
The room did not have a direct dial telephone. Thus, all phone calls had to be made by the reception staff at the front desk.
I truly regret having wasted my money and time at this hotel, and I will certainly not return. The hotel is classified as a 2-star establishment; I am surprised at even that. One-star seems more appopriate in my experience.
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- Also Known As:
- Phousi Hotel Luang Prabang