We made the mistake of booking 5 nights for Villa Aphay on agoda. Don't do it! Our experience went from okay to bad to worse.
When we first arrived it seemed okay, the young front desk guy and the male owner are very nice. We were happy to find the location is close to cool restaurants and bars like Hive and in the same alleyway as Utopia. The room was very small, just fits a double bed, and God awful hot with just a fan and no vent. Still we thought, cheap room, what can you expect. We heard from friends that right around the corner is another hotel that has AC for the same price. Boo.
The bed was the WORST bed in Southeast Asia, and we've been traveling for two months. It felt like sleeping on a sack of rocks. I barely slept between that, the heat, and the stupid rotating ceiling fan that blows in your face every 10 seconds. Still, we tried to suck it up and accept that we had a cheap room...
After two days I was so tired it was ruining my trip in luang prabang. Since we already paid 5 nights we asked for our money back. They said no since we booked on agoda. They suggested we flip the bed. We actually did that, just as bad. Ok, how about changing rooms? They said we would have to wait until the last night. At least the room they changed us to had a vent that sucked out hot air and a slightly less painful bed but still bad. Why there was such a since in rooms I don't know.
Amidst all this I had them do my laundry. The female owner told me that my clothes weighed 4kg which is crazy. Everywhere else has been 1.5kg. When I questioned this she said, oh its extra for machine drying which is [--] because all my clothes were drying outside! We argued for a little then I just ended up paying. Reviewer before me also had a bad experience with owner and laundry. It left a bad taste in my mouth that she was so blatantly dishonest!
Overall there are better places to stay with honest people, similar prices, and actually comfortable rooms. I would not recommend it.
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