I was underwhelmed by this museum. It's basically a walk through a few rooms in the palace with limited signs providing info. Also many of the items on display from room to room are the same or similar. The royal cars exhibit was really disappointing - an old jeep, Chrysler and a few old fords...and not cool old cars you'd see at an antiques car exhibition - these were old and not maintained, dirty, worn, ratty and not interesting at all. I don't think it's worth the 30,000 kip entrance fee and I would skip it if you're short on time.
If you do go, note that you have to put any bags/cameras in a locker before entering the palace itself (but not the wat or cars exhibition). The locker situation was so confusing. When I went in there were several tour groups crowding the area and no one could tell me where to find a key - unclear if ere was an attendant on duty. Finally someone leaving pointed me to their locker/key. When I returned to get my things it did look like there was an attendant you were supposed to see to get a key - totally disorganized.
You have to take your shoes off before entering. I would recommend socks - the floor in the first couple of rooms was very slippery so be careful in socks, but after that the floor was sticky and gross from hundreds of people's sweaty feet walking through - gross. I was glad I had socks on and would recommend them for that reason.
Oh and there is no a/c in the museum. It's fine and there are fans, but I mention it because I think often people associate a "museum" with an enclosed air conditioned building.
Finally, the only building where they checked tickets was the palace itself. Thus, it seems no ticket is required to enter the grounds, the wat or the cars exhibit. The wat is really pretty, which is why I gave this 3 stars instead of 2, which I would give solely for the museum/cars.
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