We arrived and told by the young man at reception that they had overbooked. We were going to have to stay at another hotel - the wooden house, for the night. The wooden house is a 3 star and in hindsight not as nice as chichereune. We had to walk 5 minutes down the road with our backpacks to the wooden house, where we were awoken by the noisiest of roosters (there a roosters all over in Luang Prabang). We found out that this had happened to another couple too! So not just one overbooking.
We were quite annoyed because we were paying a pretty decent amount of money to stay at the chichereune. The next morning we trudge back to the chichereune and got our room. The rooms are nice, high ceilings, new modern furniture, tv etc. there are see through shower doors and toilet door - this might be a problem for some people.
Anyway, cue problem two.... Leaking air con. It was dripping away non stop. We asked the useless young man behind reception to help, he pulled in some 'maintenance guy' who started playing with the controls and ultimately told us we had to have it on the coldest temperature to stop the dripping...so we either boil or freeze... Great!
Anyway, overall I would say the rooms are nice and this could be a getting a five star on here if it wasn't for the staff incompetencies, the leaking air con...and the see through doors are a weird choice. if you overbook your guests, you should upgrade their accommodation, not downgrade. I felt the wooden house was a downgrade. Also there is a rooster here too...
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