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“They know how to make you feel special”
Review of Burasari Heritage

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Burasari Heritage
Ranked #8 of 69 Hotels in Luang Prabang
Certificate of Excellence
London, United Kingdom
Level 3 Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“They know how to make you feel special”
Reviewed 23 February 2013

Pros:
1) Great airport pick up service.
2) The staff were very helpful and went out of their way to help. Although some staff more than others. Jigky, Nik and La were especially helpful, kind and friendly.
3) The rooms were spacious, clean and comfortable.
4) Breakfast was good.
5) The communal areas were very nice.
6) Excellent location, very close to the night market.
7) The interior design was flawless and beautiful.
8) There were lots of complimentary things.
9) Housekeeping staff were really friendly even though it isn't their job to be friendly.

Cons:
1) The lighting in the room was too dark to read or write.
2) Not everyone spoke English, this wasn't a problem, but something to keep in mind.

Would definitely stay there again!

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank zenat1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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456 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
London, United Kingdom
Level 6 Contributor
309 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 21 February 2013 via mobile

A Boutique hotel in Lao Colonial style.good location with a restaurant & free wifi & Internet.rooms are unique with wooden floors & marble bathroom with free standing rainforest shower.i stay 3 nights & got upgrade to deluxe terrace with small front garden overlook river.rooms have nice antique furniture with tv & tea/coffee facilities & free minibar.complimentary breakfast is across road in riverside restaurant.staff are friendly & helpful & always greet guest-stay a few days & it's like family.there are 2 old (1960s) black Mercedes cars available for tours & airport transfers.(passers by constantly take photos)
this hotel has great charm & character & hotel in a nice area plus the staff have genuine hospitality..recommended & if I return would stay again.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
Level 4 Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 January 2013 via mobile

Stayed here for 3 nights and it is the most amazing Hotel. Perfect location, very friendly and helpful staff, stunning riverside terrace with great food. The rooms have a very unique design which i loved from the second i entered.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank MarcelAndreas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 January 2013

Great location, by Khan River
Friendly staff with best Thai food in Laung Prabang
The area is not busy and quite peaceful yet close to night market with 10 mins walk.
The decoration and the service of the hotel is impressive.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank prettynuts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Mexico
Level 5 Contributor
84 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 9 January 2013

Located on the street next to the Khan River this hotel consists of at least five separate housing units on this street. and some on the street above. Relatively expensive, the hotel is built in old Laos style with lovely wooden floors and furniture. There are different types of rooms on different floors and in different small buildings, some with balconies and river views. It is worth checking out the room before deciding if it is exactly what you want, particularly since the owner is adding small buildings at a rapid rate and some are still under construction (as was ours). Our second floor room had a large TV with good reception but we were too far from the main Reception building to have Wi-Fi access. We had air conditioning but on our balcony one could lie about on the small sofa and while away the time reading or just admiring the river view and the passing people. One could easily walk to the main street, to the Mekong river or to the night market One could also walk to the bamboo bridge and cross to the other side of the Khan River. An ample and tasty breakfast is made to order in the Burasari’s open restaurant overlooking both the river and the vegetable gardens on the opposite bank. The staff are in the process of being trained, a few understand English well, and all do their best to make one feel welcome. If you can put up with some of the oddities (such as a free standing shower in the middle of the room and some electric sockets which didn't work, such as where the hot pot should have been plugged in) it was quite delightful in an eccentric way. We stayed here for 3 days from Dec. 23 – 25 and would certainly stay here again.

Room Tip: Check several rooms before you agree on where to stay .
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
5 Thank wang900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
modesto, ca
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 January 2013

I stayed two nights on a short stopover to Luang Prabang at the Burasari Heritage. I stayed in the larger suite. Staff were very courteous, kind, and helpful. The morning breakfast along the river was prepared and was delicious. Be sure to request a quiet corner room. I visited in the height of the holiday season and paid a premium rate. I would definitely recommend this property whilst in Lunag Prabang

Room Tip: Request a quiet corner room.
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  • Stayed January 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank markloeser_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Burasari Heritage

Property: Burasari Heritage
Address: 44-47 Unit 03, Khiri Village, Kingitsarath Road, Luang Prabang 8000, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #8 of 69 Hotels in Luang Prabang
Price Range (Based on Average Rates): £
Hotel Class:4 star — Burasari Heritage 4*
Number of rooms: 21
Official Description (provided by the hotel):
Burasari Heritage is Imagine a wildly romantic elegant, traditional colonial house located in the mystical city of Luang Prabang right across from the River Khan, the ideal setting for romantic strolls. Imagine fishing boats float by under the lazy sun, the sound of soothing evening prayers of the monks and locals wearing hats riding bicycles en-route to the market. This charming historic Laotian colonial house is a true reflection of what life was like during the 19th century French Indochina History surrounds the hotel, and to feel what it was like is to absorb and take part in many of the city's traditions including the daily procession of the monks collecting alms, a ritual dating back for centuries.... A timeless picture of days gone by. Burasari Heritage is a place you will love. For to discover the warmth and tranquility of this historic house, surrounded by the delight of Luang Prabang, is to find something very special- rather like falling in love for the very first time. ... more   less 
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