The Sanctuary is a very nice and well located hotel. There is a main road in front of the hotel buy you don't hear it once inside so it wasn't disturbing. There is no view (if you're willing to pay some extra bucks it would be then worth staying in the "old town" or with a view on the Mekong/Nam Khan River.
The garden is very well maintained and the buildings are nice. It’s a pity the same effort was not put into finition & decoration. Our room was very spacious but kind of empty and dark. It’s a pity they didn’t use wooden floors in the rooms (they used carrelage instead), it would have made the room much nicer. It is a detail as you don’t go to Luang Prabang to stay all day long in your room but you expect to feel good when you go back to your room after a long day visiting the region. It was very clean though, so that is what matters.
The breakfast was good (especially the bread, one of the best bread we've had in the 15 hotels we stayed in during our trip!)
The staff was very friendly but some of them, at the reception, didn’t speak english and could not understand anything when the discussion was not about checking-in/checking-out.. We were told we had a suite room and that we could hence drink what we wanted from the mini-bar. We only drank two bottles of water. When we checked out, we’ve been asked to pay for those two bottles, which I refused. The girl didn’t seem to understand my explanation so after a few minutes I paid the few bucks she was claiming as I didn’t want to make a scene only for this and risk to miss our flight..
Wifi was working but very slowly, like everywhere in the region. Nothing to do with their hardware as by chance we manage to catch a working signal from the top of Mount Phu Si (!).
The overall stay was very nice, it’s a pity we left on a bad experience but this was just a detail.
- Official Description (provided by the hotel):
- Located in the historic heart of the city of Luang Prabang, halfway between the Mekong and Nam Khan River, the Sanctuary Hotel is a haven of peace on the edge of the peninsula, close to the night market with its typical streets, temples and restaurants.The Sanctuary Hotel is built around listed buildings. Its charm, its traditional architecture, exotic garden make it a privileged holiday resort, calm and serene, yet close to everything. You can easily explore on foot most of the architectural treasures of Luang Prabang, the historic capital of Laos, the Mecca of Buddhism, inscribed on the World Heritage List of UNESCO.Sanctuary Hotel, Luang Prabang, a garden in the heart of the city. ... more less
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