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“Knocking on Heavens Gate-And Being Let In”

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Belmond La Residence Phou Vao
Ranked #4 of 71 Hotels in Luang Prabang
Certificate of Excellence
Reviewed 9 June 2014

I felt so lucky to have been able to stay at this hotel. The staff went out of their way to be kind, thoughtful, and attentive. It was blissful to stay in this hotel.

The property is gorgeous, both inside and out. Everything in the hotel has been chosen with love. The location is close to the city with a 7 minute tuck tuck ride away.

The only thing, that they should change is the costs associated with their hotel organized trips to see the various sites. The costs were unduly high, especially if you are traveling as a family.
But do take the sunset boat trip. It was lovely.

Room Tip: Ask for room 502-gret view.
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  • Stayed: May 2014, travelled with family
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2  Thank DCMomInChief
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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241 - 247 of 769 reviews

Reviewed 17 May 2014

My wife and I stayed here for 3 nights at the end of April as part of a SE Asian vacation. We had just come from Belmond La Residence D'Angkor, in Siem Reap (a sister hotel), where we'd had a few problems (reviewed separately), but that was definitely not the case here. This hotel met or exceeded our expectations in pretty much all of the dimensions that really matter. We enjoyed a lovely room, with shaded balcony, overlooking the pool. The food was excellent, especially the plentiful breakfast buffet. And most importantly, the service was warm, genuinely gracious, and unobtrusive in a way that seemed to match the laid back vibe of this Laotian town. We also liked our massages in the small, but nice spa. We would definitely go back if and when we return to the area.

Room Tip: Overlooking the pool from upstairs was a really nice spot
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  • Stayed: April 2014, travelled as a couple
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Thank medtraveler2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LRPV, General Manager at Belmond La Residence Phou Vao, responded to this reviewResponded 19 May 2014

Dear medtraveler2013,

Thank you for your review here and for sharing your experience with Trip Advisor readers.

It is most rewarding for us and our Team Member to get such a nice feedback and it encourages us to continue with our work and efforts.

Thank you for your lovely comments and recommendation, we hope to welcome you back for another amazing stay with us in the future!

Kind regards
John Dopere

General Manager

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Reviewed 7 May 2014

I stayed 2 nights at La Residence Phou Vao with my family. The atmosphere is fantastic and the locations is PERFECT. The rooms are spacious and comfortable with great views of the gardens and mountains. The staff is so charming, they helped us with anything we needed during the stay. The pool is beautiful, perfect place to relax after exploring Luang Prabang and surroundings. At night time, the resort turns up in a magical place full of candles everywhere! Best choice in Luang Prabang without any doubt!

  • Stayed: April 2014, travelled with family
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1  Thank DiegoLV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LRPV, General Manager at Belmond La Residence Phou Vao, responded to this reviewResponded 10 May 2014

Dear DiegoLV,

Thank you very much for posting such a great review on TA. Delighted to read that you had a great experience with us enjoying our rooms, pool and most especially for mentioning our staff to be kind and professional.

We are looking forward to welcoming you back.


Best regards,
John Dopere
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2014 via mobile

Everything is completely perfect. When you need to get off the spinning world, this is the place where you get off. The service is perfect. The chef of this hotel is one of the best chefs i have ever known. Every plate he serves is combined perfectly making it a masterful one. Our room was not smelling very good when we arrived and they immediately moved us to another one. They take you to downtown in a shuttle at your request practically. We took a full day tour on the Mekong river and it was the most amazing experience. It is an extension of the hotel. The little boat where they take you is perfectly equiped so ot feels royal.
Everything about this hotel is perfect to relax.

Stayed: April 2014, travelled as a couple
Thank ChuRE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LRPV, General Manager at Belmond La Residence Phou Vao, responded to this reviewResponded 3 May 2014

Dear ChuRE,

Thank you very much for taking the time to review your expedience at Belmond La Residence Phou Vao. We are very pleased to read that you enjoyed our services, the restaurant and the tour arranged through us.

Thank you also for the additional background information for fellow travelers

Already now we are looking forward to welcome you back to our little corner of paradise soon again.

Kind regards,

John Dopere
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2014

Excellent service. Outstanding surroundings. Food was delicious......menu was quoted in US$ which was a treat, after converting got the past month.
Easy access to the most delightful town...shuttle service was great.

  • Stayed: April 2014, travelled with friends
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Review collected in partnership with this hotel
1  Thank Nancy+Louise T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LRPV, General Manager at Belmond La Residence Phou Vao, responded to this reviewResponded 3 May 2014

Dear Nancy+Louise T,

Thank you very much for taking the time to share your experience. It's a great pleasure to read that you had a superb holiday with us in Luang Prabang.

Kind regards,

John Dopere
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2014

GM was so kind and present. F&B staff are very attentive. Front desk staff were very helpful. The best spa. Great team work. Well prepared for outdoor trips. The hotel is stunning over the great mountain view of serenity and great atmosphere. It was my special first trip in Luang Phrabang. And it was excellent treatment and great experience of La Residence Phou Vao. Can't wait to be back in the next winter.

  • Stayed: April 2014, travelled with friends
    • Value
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Review collected in partnership with this hotel
1  Thank Patchara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LRPV, General Manager at Belmond La Residence Phou Vao, responded to this reviewResponded 3 May 2014

Dear Patchara D,

Thank you very much for your your review. It's with great pleasure to read that you enjoyed your break with us in Luang Prabang and we are very happy to share your feedback with the rest of the team.

We look forward to the pleasure of welcoming you back in January next year.

Best wishes,

John Dopere
General Manager

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Reviewed 27 April 2014

There is no word of "unsatisfied". Everything is more than perfect. Staff are very nice and friendly. For the spa, it was so good and you felt relax with professional therapists. The room is very beautiful with a nice view. You can spend your time alone on your own small terrace of your room. That was a wonderful holidays that I ever had. Thank you very much.

  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Gessarin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LRPV, General Manager at Belmond La Residence Phou Vao, responded to this reviewResponded 3 May 2014

Dear Gessarin M,

Thanks for sharing your experience. It's a great pleasure to read that you enjoyed your stay with us. We are very happy to share your review with our Mekong Spa and the rest of the team.

Already now we are looking forward to welcome you back soon again.

Kind regards,

John Dopere
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Belmond La Residence Phou Vao

Address: Luang Prabang 84330, Laos
Phone Number:
Region: Laos > Luang Prabang Province > Luang Prabang
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Romantic Hotel in Luang Prabang
#1 Top resorts Hotel in Luang Prabang
#1 Family Hotel in Luang Prabang
#1 Business Hotel in Luang Prabang
#1 Spa Hotel in Luang Prabang
#3 Luxury Hotel in Luang Prabang
Price Range: £285 - £589 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond La Residence Phou Vao 5*
Number of rooms: 34
Official Description (provided by the hotel):
Positioned atop a hill, gazing across the sacred mountains, Belmond La Résidence Phou Vao is an unforgettable place to stay. Its calm, tranquil ambiance echoes that of sleepy World Heritage town of Luang Prabang - former royal capital of Laos - spread out below. Designed in a traditional style, this intimate hotel is gemmed with teak, silk and fresh cotton accents. The hotel's Phou Savanh restaurant is famed for its wonderful French-influenced local cuisine while Doc Champa bar offers guests a range of Laotian and classic cocktails. The award-winning Mekong Spa blends ancient techniques with modern understanding to ensure complete indulgence and well-being and is the first luxury spa in Luang Prabang, Laos. Furthermore the hotel offers a gym, boutique, tours & excursion desk, meeting room and organic garden with cooking class area. The hotel's 34 suites are elegantly furnished with emphasis on local styles and materials. The combination of parquet and traditional Lao textiles creates an immediate sense of peace and space in all suites. Large windows provide plenty of natural light and open onto the exotic gardens. A conveniently arranged terrace offers privacy, comfort and tranquility. ... more   less 
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Also Known As:
La Residence Phou Vao By Orient-Express Hotel Luang Prabang
La Residence Phou Vao Hotel
La Residence Phou Vao Resort

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