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“WOW! The Most Romantic Hotel Ever!”

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Belmond La Residence Phou Vao
Ranked #5 of 68 Hotels in Luang Prabang
Certificate of Excellence
Reviewed 23 February 2010

We booked a Mountain and Pool View Room and when we walked in we had a beautiful view of the mountains and a temple off in the distance. The bed (with mosquito netting) had flower petals all over it and there were even flower petals in the toilet. The room had a beautiful terrace with 2 beds. The service was outstanding, food was great and the bar was a wonderful place to start the evening. We had a couple's massage ($110/90 minutes) and it was so romantic and relaxing. It was wonderful to come back from dinner and find the mosquito netting over the bed and a plate of Macroons to snack on. The bathroom was huge, clean and well appointed. The staff were so friendly and they always took us into town whenever we asked. Luang Prabang is such a beautiful and yet undiscovered place and I can't wait to go back. The only other hotel that I think compares to this one is the Four Seasons in Chiang Mai, Thailand. If you do come to this part of the world, please stay here. It fills early so you'll need to book at least 6 months in advance.

  • Stayed: February 2010, travelled as a couple
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Thank PanzanoNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 30 June 2010

Dear Client,

Thank you for taking the time to share your personal observations regarding your stay at La Résidence Phou Vao. Your opinion is very valuable in helping us to maintain a high level of service and in ensuring that your expectations are met each visit.

Additionally, we would like to thank you for your kind comments in noting that you found the service at the hotel ‘friendly’ and ‘outstanding’, the spa 'romantic' and that you appreciate us trying our very best to make your stay a special one.

It would be our absolute pleasure to welcome you back on your next trip to Luang Prabang!

Yours sincerely,
The Management

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537 - 543 of 750 reviews

Reviewed 22 February 2010

La residence is a very unique, charming, refined hotel. The rooms are fantastic and furnished with style, beauty and all the comfort. Upon arrival i was upgrade to a mountain-view room with a fabolous terrace overlooking Luang Prabang central hill.
Breakfast buffet is one of the best with fresh bakery and local breakfast options too.
The swimming pool area is very charming as well.
Management and staff are of superior quality, also compared to other "orient Express" hotels.

  • Stayed: February 2010, travelled solo
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1  Thank angienyc10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2010

We stayed for 7 nights in Oct 2009 with our then 16 month old daughter. From the moment we arrived we were blown away by the beauty of this hotel. It is small and intimate and the staff are exceptional. The fresh flowers all over the hotel - changed each morning - were gorgeous. We stayed in a mountain view room next to the infinity pool.

The rooms are massive and stunningly designed. The king size bed was luxurious and covered in a romantic mosquito net. Our baby had a beautiful teak cot and her own mosquito net hung from the ceiling - a thoughtful touch. The large outdoor terrace had two chaise longues and we spent a lot of time there, enjoying the extensive range of complimentary specialty teas and Lao ground coffees (the room has its own plunger and glass tea pot). The bath is huge and the bathroom is generously sized and looks out at the terrace and across the tree tops.

We stayed in a mountain view room and strongly recommend the extra expense for this - the view out to Mt Phousi is incredible. You can also get this view from the pool and restaurant though, if you can't get a mountain view room. The infinity pool is stunning and we enjoyed the glass of hibiscus juice that was delivered to us each time we set up camp by the pool.

Dinner in the restaurant, beside the pool, was a delight. The food is incredible, and the table decorations and pretty candles spread all over the hotel were gorgeous each night. Breakfasts included crepes with chocolate sauce, exotic fresh juices and the usual works cooked to order.

There is a free on-demand shuttle into town - ready within minutes of requesting it and starting from 5.30am - so the location sightly out of town is no problem at all.

We have stayed in many top end hotels all over the world and consider La Residence Phou Vao the best value we have ever encountered. The size of the room and beauty of the furnishings and all of the special touches (I didn't even remember to mention the nightly mini tray of macaroons on the pillow with turndown service) left us feeling the hotel was a bargain compared to many places you pay a similar amount for. We had a fantastic and romantic time, despite travelling with a baby (!) and strongly recommend the hotel to anyone looking for a very special experience in a beautiful natural setting.

  • Stayed: October 2009, travelled with family
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Thank Cannotpacklight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 30 June 2010

Dear Client,

Thank you for your wonderful remarks, which we have shared with our staff. We are thrilled to hear that you enjoyed your stay at La Résidence Phou Vao.

Additionally, we are most delighted to learn that you consider our hotel 'the best value ever encountered' and that your stay was a 'very special experience'.

We certainly hope that your future plans to visit Laos include La Résidence Phou Vao as it would be our absolute pleasure to welcome you back on your next trip to Luang Prabang!

Yours sincerely,
The Management

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Reviewed 17 February 2010

We visited Luang Prabang over the Valentine's weekend and we truly got to say that our stay at La Residence Phou Vao is indeed the highlight of our trip. This hotel is fantastic in many ways. First, we booked into Room 502 of their mountain pool view room that has a beautiful view of the infinity pool and Phousy temple. In the evening, the hotel specially lights up the Phousy temple so that guests can enjoy the night view while having their dinner at the Phou Savanh restaurant. The food is really up to high standards having prepared by their French executive chef Mr Nicholas Reynard. He is both versatile in preparing both French cuisine as well as Asian food. The General Manager of the hotel, Mr Phillip Bissig, is a very friendly and nice person who, despite his high position, took the time to speak to the guests to find out about their hotel stay as well as to address any concerns that we may have. Also not forgetting to mention the very pretty and kind Miss Nina, who is from Austria, who always is smiling and making the guests feel comfortable. Overall, this hotel really has high service standards and i will definitely recommend people to come and try this hotel to see for themselves what i meant. You will not regret your decision.

  • Stayed: February 2010, travelled with family
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1  Thank kenneth1613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 30 June 2010

Dear Client,

Thank you for taking the time to share your personal observations regarding your stay at La Résidence Phou Vao. Your opinion is very valuable in helping us to maintain a high level of service and in ensuring that your expectations are met each visit.

Additionally, we would like to thank you for your kind comments in noting that you found our hotel 'fantastic', and the staff and management ‘friendly’, ‘kind’ and 'versatile'.

We certainly hope that your future plans to visit Laos include La Résidence Phou Vao, because the only thing better than welcoming you, is welcoming you back.

Yours sincerely,
The Management

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Reviewed 16 February 2010

A superb and charming hotel,well decorated,very comfortable and spacious rooms,of high quality and a very kind service that motives us to come again.
Excellent restaurant with a very nice breakast and top of the line fresh food.
The dinner next to the Infinity pool was simply amazing, with a gorgeous view on Phousy Mountain.You can experiment a high class gastronomy with both Lao and Western food, created by the new chef, who is an addition as friendly as the food is tasty.Thanks to him, we really need to praise him for his hard work. Furthermore, the combination of the art of cooking and high quality products encourages us to come to eat again in this wonderfull restaurant where the staff is very kind and polite and ready to assist you at any moment.
We had a wonder full time there, at the Phou Vao hotel and it made our trip to Luang Prabang really extraordinary.Nobody should miss the very special moment and we do recommend to anyone going this cute little townn to share our experience.

  • Stayed: February 2010, travelled as a couple
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Thank franreno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 30 June 2010

Dear Client,

Thank you very much for your comment on the tripadvisor website, your recognition of the extra care we take makes it all worthwhile.

We certainly hope that your future plans to visit Laos include La Résidence Phou Vao and that we will have the opportunity to welcome you back with warm and gracious Lao hospitality.

Yours sincerely,
The Management

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Reviewed 27 January 2010

I had read about this hotel in several travel magazines. All of these articles spoke highly of the hotel and I had been longing to stay there. And after having had stayed at La Residence Phou Vao, I must say I surely made a right choice by following these articles.

First of all, La Residence Phou Vao itself is worth traveling to Luang Prabang. The hotel's location is fantastic as guests can be embraced with the magnificent views of the surrounding mountains from the pool side and the restaurant. There are the well maintained gardens with some rare tropical flowers and vegetation (I spotted some that I had never seen anywhere else before), and of course, the spa!!

I particularly enjoyed the spa, especially their facial treatment is highly recommended. My 71-year old mother was my traveling companion and she said that she felt her skin tone and firmness were clearly improved after the facial treatment, which lasted for several days. She also said it is rare that she can feel so at her age. Compared to so many spas in different cities throughout the world that I had gone to (including ESPA spa at Peninsula Hong Kong) , the spa at La Residence Pho Vao is definitely value for money!!!

The hotel staffs Including General Manager, they all made me and my mother feel we were very much looked after, and they made us feel so in a casual manner, not in an obtrusive manner at all. I must say this is "professionalism".

We were also truly impressed with how complete the hotel was in every detail. Literally, every corner of the hotel was perfectly cleaned!

One humble suggestion: it would be better if the telephone set in the room was located somewhere closer to the bed. Especially in the morning, when receiving a wake-up call, the telephone set sitting at the table faraway from the bed, I had to jump out of the bed and ran to the phone, not to mention there was a mosquito net over the bed that I had to find my way out.

I would definitely go back to Luang Prabang for La Residence Phao Vao as the hotel had made me feel like I now have home to return to in Laos.

  • Stayed: December 2009
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Thank dancedance518
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 1 July 2010

Dear Client,

Thank you very much for staying with us at La Résidence Phou Vao and for sharing your positive experience with others. Your opinion is very valuable in helping us to maintain a high level of service and in ensuring that your expectations are met each visit.

We are most delighted to learn that you enjoyed the hotel facilities as well as our 'fantastic' location and the 'magnificent views' of the surrounding mountains and numerous temples. Once again, thank you for your wonderful remarks, which we have shared with our staff.

It will be our absolute pleasure to welcome you back on your next trip to Luang Prabang!

Yours sincerely,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2010

We did not know what to expect when we landed in Lao and perhaps that was a good thing, as we soon began to realise why Luang Prabang is regarded as the hidden jewel of Asia. For those that don't know the abbrieviation of (Lao)PDR - it is short for Please Don't Rush and one is immediately drawn to this lifestyle that many of the locals are accustomed too. It is so surreal that at some point you will became spellbound by the place and people because of its raw beauty and the fact that it remains one of the few places that is unspoilt by the trappings of modern day influences. Enter La Residence Phou Vao - a place nestled in lush surroundings of natural beauty with superb scenery that will leave you breathless. The tranquility of this hotel is matched by the graceful service of the staff and it quickly dawns upon you that you have found the perfect retreat for peace and relaxation. The food is exceptional and my tastebuds are very difficult to please, as almost all my family are involved in the food business. The rooms conjour up ideas of romance and offer plenty of space with your own private balcony. Although I did not get the opportunity to use the Spa, I wish I did after what I saw. La Residence Phou Vao is very special and much of its success is down to the current GM and his team who make you feel as if you were in a home away from home, where your comfort and convenience is their first concern and your friendship will be theirs forever. I must admit I was reluctant to share the secrets of this special place but good sense prevailed in the end, as one cannot be selfish and deny others the chance to enjoy a truly magical destination and rob the hotel the opportunity to offer others an unforgettable experience, as I encountered. Besides I will be back before the masses rush to reach this place and when I return I won't RUSH.

  • Stayed: January 2010, travelled as a couple
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Thank laidbac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 1 July 2010

Dear Client,

Thank you for taking the time to comment about your experience at La Résidence Phou Vao on the trip advisor website. Your opinion is very valuable in helping us to maintain a high level of service and in ensuring that your expectations are met each visit.

We are most delighted to learn that you enjoyed the 'graceful' service and 'exceptional' food at the hotel, and that you 'found the perfect retreat for peace and relaxation'.

We do hope you will have the opportunity to visit Luang Prabang again soon. Should you do so, please do not hesitate to contact us directly, so we can personally ensure that your next stay will be an 'unforgettable experience' as well.

Yours sincerely,
The Management

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Additional Information about Belmond La Residence Phou Vao

Address: Luang Prabang 84330, Laos
Phone Number:
Region: Laos > Luang Prabang Province > Luang Prabang
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Luang Prabang
#1 Family Hotel in Luang Prabang
#1 Business Hotel in Luang Prabang
#1 Romantic Hotel in Luang Prabang
#2 Spa Hotel in Luang Prabang
#4 Luxury Hotel in Luang Prabang
Price Range: £219 - £541 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond La Residence Phou Vao 5*
Number of rooms: 34
Official Description (provided by the hotel):
Positioned atop a hill, gazing across the sacred mountains, Belmond La Résidence Phou Vao is an unforgettable place to stay. Its calm, tranquil ambiance echoes that of sleepy World Heritage town of Luang Prabang - former royal capital of Laos - spread out below. Designed in a traditional style, this intimate hotel is gemmed with teak, silk and fresh cotton accents. The hotel's Phou Savanh restaurant is famed for its wonderful French-influenced local cuisine while Doc Champa bar offers guests a range of Laotian and classic cocktails. The award-winning Mekong Spa blends ancient techniques with modern understanding to ensure complete indulgence and well-being and is the first luxury spa in Luang Prabang, Laos. Furthermore the hotel offers a gym, boutique, tours & excursion desk, meeting room and organic garden with cooking class area. The hotel's 34 suites are elegantly furnished with emphasis on local styles and materials. The combination of parquet and traditional Lao textiles creates an immediate sense of peace and space in all suites. Large windows provide plenty of natural light and open onto the exotic gardens. A conveniently arranged terrace offers privacy, comfort and tranquility. ... more   less 
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Also Known As:
La Residence Phou Vao By Orient-Express Hotel Luang Prabang
La Residence Phou Vao Hotel
La Residence Phou Vao Resort

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