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“Wonderful old world accommodations”
Review of Satri House

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Satri House
Ranked #6 of 71 Hotels in Luang Prabang
Certificate of Excellence
Reviewed 19 March 2014

The rooms have beautiful antiques in them and some with balconies. The staff was very courteous and helpful. The breakfast limited bit good. A lovely long pool for good swimming all surrounded by beautiful gardens. I didn't use the spa but it looked large and lovely.

Room Tip: Suggest a room on the second floor that is at the end of the building - good cross ventilation as we...
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  • Stayed: February 2014, travelled with friends
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1  Thank Deborah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SatriHouseMGMT, General Manager at Satri House, responded to this reviewResponded 22 March 2014

Dear Deborah W,

Thank you for posting your comment on tripadvisor after staying at Satri House.

We're all very happy to see that you enjoyed your stay with us.

We will be delighted to welcome you again at Satri House.

Best regards,

Henri

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302 - 308 of 619 reviews

Reviewed 17 March 2014

Just outside the historic part of Luang Prabang this is a really lovely property. Based round a royal house the new buildings are totally in character and beautifully decorated with antiques. Charming reading rooms, two very nice swimming pools, excellent spa and helpful staff. Breakfast was very good as was dinner. Probably the most charming up market hotel in the area.

Stayed: March 2014, travelled with family
3  Thank JNWSuisse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SatriHouseMGMT, General Manager at Satri House, responded to this reviewResponded 22 March 2014

Dear JNW,

Thank you very much for posting this beautiful comment following to your stay at Satri House.
It is a real joy to read that you liked every part of our property and moreover that you found our staff to be exellent.
We always strive to provide a professional and courteous service to all our guest. We're happy to read that your expectations were reached.

It will a pleasure for us to welcome you again at Satri House if you come back to Luang Prabang.

Best regards,

Henri

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Reviewed 12 March 2014

In India, several cities host hotels which were created from palaces belonging to the erstwhile maharajahs. I was surprised to learn that the Satri House hotel in Luang Prabang was once the residence of Prince Souphanouvong. The house was built over a hundred years ago and now has been refurbished to be run as a small hotel. The hotel has added some more rooms to match the earlier architecture. The entire hotel is well appointed with some exquisite art in the form of sculptures or paintings displayed at vantage points. Though a small hotel, it features two pools. The entire hotel is set amidst landscaped gardens giving it a feel of royalty. The location is in the heart of the city. The hotel offers free Internet access, free parking and free breakfast. The food served is excellent Laotian cuisine as well as Western cuisine.

  • Stayed: February 2014, travelled as a couple
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1  Thank EB211Erma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SatriHouseMGMT, General Manager at Satri House, responded to this reviewResponded 22 March 2014

Dear guest,

Thank you for posting your comment on Tripadvisor.

We're very happy to see that you really enjoyed the decoration of Satri House and the quality of our food.
The description that you give from our property cannot be closer to reality. As you said, we try to keep the impression of Royal Prorperty with a personal but still very professional service.

Thank you again for staying with us and sharing your review.

We would be very delighted to welcome you again at Satri House Secret Retreats.

Best regards,

Henri

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Reviewed 11 March 2014

This unique hotel is listed with SECRET RETREATS, and was the most pleasant experience of many of the hotels of which we stayed in Indochina! We were booked for two rooms at the Lung Say Residence in Luang Prabang, but upon arrival, we had a problem with our not getting the two rooms of which we thought we had reserved. There was a gorgeous suite for my husband and I, but no place for our daughter, and after hitting "Trip Advisor" quickly, my daughter found this treasure and they took her into their "home". She said that is how she felt, that of being a guest in an exquisite home! It is run by two fabulous people who oversees the special touches. The design of the hotel is unique and there are places to discover at every turn!

  • Stayed: February 2014, travelled with family
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Thank Linda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2014

Satri House is a truly magical place... we stayed there for four nights and wish we could have stayed for fourteen! Seven colonial buildings scattered in an enchanting and beautifully maintained garden Satri House offered a perfect refuge and a space where privacy is paramount. Because of the structure of the hotel guests appear to have the place for themselves. You may bump into other guests at breakfast or dinner but you feel as if you are the only guests. It really does feel as if you are staying in someone's extremely elegant and beautiful home. Yes it is stylish but there is so much substance here as well. So much of the local Laotian arts and crafts are displayed here the curious guest can spend a whole day admiring them. But it is the people that make this such a special place. The hospitality is top notch - from the front desk to the gardeners to the wonderful and attentive waiters to the man feeding the fish in the ponds. The quality of the food is sensational - from Madame Mem's divine tomato, tamarind and pineapple jams to wonderful Laotian dishes for dinner. The service is thoughtful and considerate ie the charming waiter (Wye - probably misspelt his name - apologies) treating guests to refreshing juice by the pool which none of us had asked for but was so appreciated. The rooms are wonderful - they take you to a different age. The beds were very comfortable. Everything about the room - from the beautiful crystal shampoo and soap containers to the fabrics and sculptures - was about discrete luxury. I could keep on writing as we have both been thinking of this place since our return to England. I recommend Satri House place wholeheartedly. I hope it never loses its magical character. And a couple of more tips re restaurants: Tamarind is a must visit. As is the restaurant of the Three Nagas. Laotian food was something of a discovery for us. We are a gay couple - an art historian and a banker - and we found the welcome here full of gentle warmth. From Henri to Madame Mem and from Chunthy, Pon to Wye, everyone at Satri House thank you. Can't wait to return.

  • Stayed: February 2014, travelled as a couple
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1  Thank LondonArmos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SatriHouseMGMT, General Manager at Satri House, responded to this reviewResponded 22 March 2014

Dear Guest,

We would like to thank you again for staying with us at Satri House and for this very nice detailed comment that you shared on Tripadvisor.

It is a joy to read that you enjoyed every single part of our property and moment spent with us.
Your feed back is for us very important. Seeing that you find every service excellent is for us the accomplishment of our hard work.
I will forward this beautiful review to all the person concerned.

Once again, all the team is joining me in thanking you for your kindness.
it was a real pleasure to accommodate you.

If you would like to come back to Luang Prabang, do not hesitate to contact us.

Best regards,

Henri

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Reviewed 25 February 2014

First appearance was a tasteful and charming hotel with lots of lovely antique furnishings and we certainly were not disappointed in our room. Spacious and airy with comfy beds and up market furnishings. Not the best of views as we were on the back and the shower could have been better. Lighting was a little dim and no mirror in the bedroom. Only a half mirror in the bathroom. The top shelf in the wardrobe was dirty and my partner laid shorts in it which were then dirty. These are minor criticisms as our overall stay was wonderful. Grounds were beautiful, clean and attractive pool with towels and even hats laid out. Lovely garden to sit in. Staff couldn't have been more helpful and pleasant with continual smiling faces which enhanced our experience, especially restaurant staff. Breakfast was waiter service and the best poached eggs ever in a hotel. Lovely fresh orange juice and bacon. Lots of croissants and freshly prepared fruit. Really excellent. Tuk tuks.easily available. A the end of the drive. Do get up and experience the monks being given alms.
Would certainly unreservably recommend this hotel to anyone.

Room Tip: Ask for a room with a view
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  • Stayed: February 2014, travelled as a couple
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1  Thank Anenome5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SatriHouseMGMT, General Manager at Satri House, responded to this reviewResponded 5 March 2014

Dear Anenome5,

First of all we would like to thank you for posting such a nice comment following to your stay at Satri House Secret Reatreats.
We're all very pleased to read that you enjoyed the property itself and found the staff to be very courteous and efficient.

Once again, thank you for your review.

Best regards,

Satri House Team

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Reviewed 24 February 2014

There are not enough superlatives to describe the beauty, elegance, taste and attention to detail of Satri House. Nestled in a side street close to the centre of town but with enough distance to feel you are in an oasis of calm, Satri House is without doubt one of the most magnificent hotels I have ever been blessed to stay in. Each exquisitely decorated room has it's own secluded balcony, the rooms themselves are breathtaking in their style, comfort and generosity of amenities. Antique furniture and textiles adorn every corner, landing and communal area and it is as if one has been invited to stay in the private home of an Emperor.
The food is of an outstanding quality, service is unparalleled and if you, like we, are lucky enough to have the opportunity to spend time in the charmingly beautiful Luangprabang, you should not miss out on the opportunity to visit this superb hotel. There is also an exceptional spa.

  • Stayed: February 2014, travelled with family
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Thank Sidcot73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SatriHouseMGMT, General Manager at Satri House, responded to this reviewResponded 6 March 2014

Dear Debogross,

All the Satri House team joins me in thanking you for your beautiful and detailed comment following to your stay with us.

It is a joy to read how strongly you enjoyed spending time with us. We always try our best to provide exceptional and unique stay to our guest.

Thank you again for your time and we wish to see you again in Luang Prabang in a near future.

Best regards,

Satri House Team

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Additional Information about Satri House

Address: 57 Phothisarath Rd | Ban That Luang, Luang Prabang 85671, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Business Hotel in Luang Prabang
#5 Luxury Hotel in Luang Prabang
#6 Romantic Hotel in Luang Prabang
#8 Family Hotel in Luang Prabang
Price Range: £103 - £300 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Satri House 5*
Number of rooms: 31
Official Description (provided by the hotel):
Located in the heart of the city, Satri House was built at the turn of the last century as the residence of Prince Souphanouvong. This building owns to Unesco Heritage. Satri House was refurbished in 2002 by Mrs. Lamphoune Voravongsa and has been run since as a hotel. During 2008 and 2012 the hotel has been enlarged with the addition of more colonial style buildings consisting of 14 Deluxe rooms, 14 junior suites and 3 Satri House suites. ... more   less 
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Also Known As:
Satri House Hotel Luang Prabang
Satri Hotel Luang Prabang

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