Although I'd stayed here once before, I didn't make any comments so I'll do so now.
Service was impeccable (flexible, knowledgeable and polite), breakfast is generous and delicious and location of the hotel is really nice (quiet and convenient while not hard to find). The decor in front of the rooms is also beautiful during the day and night.
A reflection of the service quality was when we sent some laundry and was returned with missing clothes, they were able to handle the situation well and recovered the clothes to us in a day.
However, I had a few problems during this stay. The Wifi was spotty and then completely unusable after - which I personally tried to fix and was not able to.
The bed is nice but a comforter as opppsed to just the one blanket sheet would have been much preferred. The water pressure in the shower is not great.
Wrong laundry bag in the wrong room, small hiccup.
Overall, there were a few nuances but the service kept it our stay enjoyable.
- Official Description (provided by the hotel):
- In the heart of the UNESCO precinct of Luang Prabang, Lotus Villa is an established boutique hotel with 15 tranquil rooms and 2 suites. Nestled amongst cafes, temples, restaurants and local life, you are part of the enchanting atmosphere of the UNESCO World Heritage precinct by simply stepping outside the doors of the hotel. Neither a standard hotel nor a guesthouse, we strive to bring you the perfect synergy of both. Ideally located in between the mighty Mekong and Namkhan Rivers, a short walk to the heritage listed temples Wat Nong and Wat Xieng Thong as well as the Royal Palace are surrounded the hotel. ... more less
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- Also Known As:
- Lotus Villa Laos Hotel Luang Prabang
- Lotus Hotel Luang Prabang
- Lotus Hotel Laos