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“enjoyed” 4 of 5 bubbles
Review of MuongLao Riverside by Villa Xandria

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MuongLao Riverside by Villa Xandria
Ranked #137 of 259 Luang Prabang B&B and Inns
manchester
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“enjoyed”
4 of 5 bubbles Reviewed 20 December 2011

We enjoyed our stay here and really loved Luang Prabang in general. The guesthouse is an older traditional building which adds to its charm with wooden clad rooms . The bathrooms are small but fine and the manager is friendly. We liked the location as it was on the river and in a quiet place but having said that this would apply to most of Luang Prabang as it is hardly a party town and is a small town so easily covered on foot or tuk-tuk.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jubob66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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58 reviews from our community

Traveller rating
    22
    21
    8
    4
    3
See reviews for
4
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Washington DC, District of Columbia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 18 December 2011

We had a great 6 night stay here. The staff are all very friendly and helpful. The manager was very nice and professional - and also upgraded us a couple days into our stay to a room with a balcony, which made a big difference and was lovely. It's an older building with a traditional feel to it. And the location is really great - just a bit away from the center, making it restful at night, and a quick walk to everything.

  • Stayed December 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Saraworldtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johore Bahru, Johor, Malaysia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 8 December 2011

We booked Muanglao Riverside online and upon reaching there, the staff got a tuktuk to send us to another hotel, Mekong Holiday Villa which is just a short distance away. I think the whole confusion about the location is because both of the hotels belong to the same owner, Dan. And the new room he transfered us to is even better than what was booked. Dan and his staff ensured us a pleasant three nights stay. The location is great and quiet. It's near the tribal market and across the hotel, there are great riverside eateries and the boat pier is jus right there.
Our hotel booking came with a free breakfast. They always asked us which we prefered, English breakast or Laos breakfast. We tried their Laos breakfast each morning. The staff take great care in serving us Laos breakfast. I think a breakfast with Lao noodle, eggs, bacon and sausages, fruit, drink can't go very wrong with most people, so lets be fair to them. We miss Luang Prabang and we miss the staff even more. They're great people!! To the Xandria team, keep up the good work and may your business prosper, many thanks!!

  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Fanglim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
244 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 bubbles Reviewed 26 November 2011

Muonglao Riverside has a great location on the banks of the Mekong in the heart of the Old Town within easy reach of all the nice restaurants and bars.
The room was adequate but not amazing – some strange wiring and switch combinations!!
My one major issue is the staff, although the manager spoke perfect English, the rest of the staff spoke pretty much none – any question was met with a blank face (even when ordering a Coke or asking for the wifi password – questions you’d expect to be asked most days as a hotel receptionist?). They had to resort to phoning or tracking down the manager for every question I had – none of which were complicated or different to the normal questions asked in a hotel!
However, it is good value for money if you can cope with the quizzical looks from the staff you’ll get with every question!!

  • Stayed November 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank JamesF_London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
villaxandria, Owner at MuongLao Riverside by Villa Xandria, responded to this review, 1 December 2011
Dear Valued Customers.
I do slightly agreed with the customer’s comment regarding this reviewed, I make it short and fact;
Two of my staffs left out of town for teachers training and during this time I have hired 3 staffs to join with the team. As you know Lao is not English speaking country but they have huge heart to provide hospitality, the language is very important for hospitality service, however it is one of XANDRIA Hotels & Management goal is to develop young people in Laos to teaching the language and skills.
XANDRIA Hotels and the Management is on a right path to training the staff. I am sure and it is my massage to the future customers that the present staffs are fluently understand the customer’s relation and able to provide information and the service.
I would like to give thanks to the customer who wrote this comment in order for me to speed up the ongoing staff training.

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spijkenisse, The Netherlands
Level Contributor
56 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 9 November 2011

Located at the Mekong river makes it a perfect location. Three of the total seven rooms have a first floor balcony overviewing the river (rooms 201, 203 and 204). Breakfast is served on a terrace opposite street with a open river view. Rooms are clean with huge beds. Shower with warm water. Nice staff. Price-quality is good. Can recommend this place.

  • Stayed November 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Johan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 9 November 2011

I prebooked this hotel as I like to 'splurge' on at least one nice hotel each holiday - for around $50USD in SE Asia you can (usually) get some lovely hotels for a few nights - however this isn't really worth it.

Good points - service and breakfast were good and it was on the Mekong riverside with a balcony which is what I wanted. The bed was comfy and there was a TV, AC and ceiling fan. Bathroom had a very large shower head but...

Bad points - bathroom was TINY so everything got wet when you had a shower and the drainage was a bit dodgy. Room was very dark (lots of dark wood), wasn't very big and there was a lot of noise from the street as we didn't want to shut the wooden shutters to give some natural light. The air conditioner compressor is located under a 'shelf' where the staff put my backpack when we arrived and I could feel the hot air blowing up into the room - this meant that the AC had to keep turning on and off to cool the room, which is both noisy and inefficient.

Overall, it was an OK room on the riverfront but we paid $10 for a similar but much bigger room in a quieter location away from the river (without breakfast) so would suggest if you can get it for $30 or less it would be worth it. If you are looking to 'splurge' on a nice room in LP, take the time to look around as there are probably better value options.

  • Stayed October 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank hip_e6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 8 November 2011

Lovely old style guest house by river. Basic facilities and all that you need for a conformable stay. Room on he small side but large enough and the price is right! I had a room with a balcony so I could enjoy a cold Beer Lao in the afternoon watching the tourists and activity below.

Very central to everything, main street and eating. Dan the host was amazing and will help you with anything. Breakfast was good.

In my 6 weeks in Asia this was one of my favourite places. Perfect for younger independent travellers - older couples may prefer larger hotel style accommodation.

Thank you Dan - you are the man.

Room Tip: Two rooms at the front have a little balcony which makes the stay perfect.
See more room tips
  • Stayed October 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David_The_Kiwi_NZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about MuongLao Riverside by Villa Xandria

Property: MuongLao Riverside by Villa Xandria
Address: Watnong Village, Souvanakhampong (Mekong River Roed), Luang Prabang 1234, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #137 of 259 B&Bs / Inns in Luang Prabang
Price Range (Based on Average Rates): £
Number of rooms: 7
Official Description (provided by the hotel):
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Also Known As:
Muonglao Riverside By Villa Xandria Hotel Luang Prabang

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