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“Beautiful but disappointing hotel”
Review of Villa Senesouk

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Villa Senesouk
Ranked #75 of 268 Luang Prabang B&B and Inns
Reviewed 23 February 2014

Beautiful teakwood building at the back of the main one, shielded form the traffic at the front. Refrigerator didn't work, washbasin in the bathroom blocked. Nice room with thin wooden walls. Hardly functional wifi. No breakfast and facilities. Staff hardly speaks English. Paying was difficult, staff wanted cash in Kip and I wanted to pay by credit card. Surcharge of 4% and after several trials the credit card machine did work. No fun if they don't speak English.

Room Tip: Rooms at the back are traditional teak and away from the traffic, the main building is on the street...
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  • Stayed: February 2014, travelled on business
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2  Thank Nico_Jong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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30 - 36 of 259 reviews

Reviewed 23 February 2014

This place was recommended by friends who had stayed there several years ago. Luang Prabang has changed a lot in that period of time and while it has potential, it does not live up to it with so many other good choices available nearby.

First we tried to make a booking directly with the hotel. After several ever changing and confusing emails we gave that approach up and booked it over Agoda.

BREAKFAST; Not included.

STAFF; Friendly but more interested in playing video games and watching Lao and Thai TV programs than actually helping guests. Most of the staff did not understand much English or French. My favorite was when I asked if they had a map I could have and they pulled out a very nice four-color brochure and pointed out several places in town. The next day they stopped me on the way out of the hotel and told me there would be a $2.00US charge for the brochure. I certainly don't mind paying for a really nice brochure but giving me one on one occasion and then trying to charge me the next day was pretty tacky. I gave it back to them. There was one young man who was very helpful in getting our internet connection worked out but even that was iffy most of the time.

LOCATION: We had a street facing room which I thought would be nice as the morning monk walk would pass right by. However, what I didn't realize was that because there was a lovely wide sidewalk and Wat (with no storefronts) directly across the street, that commercial tour operators would be busing in tourists to view the spectacle each and every morning. The operators would show up before 5:00am, and set out bamboo mats and low stools for their customers. Then those subcontracting for food service would show up to spread out their breakfasts and finally a long line of vans would arrive discorging the hordes who would talk loudly until just before the monks would arrive at around 6:15am. Then the camera flashes would start going off. Add to that the other hotel guests who were standing out on the adjoining balcony talking loudly and it made for a very entertaining start to the day.

ROOMS; Small, clean, nicely decorated, with small fridge and TV. No place to put down any suitcases or packs. Had to put cases/packs on already limited floor space, or on the small fridge and we travel lite. Bed was hard as a rock. There was a nice bare lightbulb over the bed but we could not plug it into the tangle of wires hanging out of the wall where a plug-in socket could-have/should-have been. Small closet had two nice bathrobes.

BATHROOM; Small bowl sink. Provided soap but no shampoo or lotion. Soft white towels! The shower had a curtain but it looked like it had not been cleaned, changed or replaced in quite awhile.

SUMMARY; For the prices they charge you can do MUCH better in Luang Prabang. With a little attention this place could be quite nice. Unfortunately its not. Do not recommend.

  • Stayed: January 2014, travelled with friends
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3  Thank PaulChiangMai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2014

We had a ground floor room at the back so our room was quiet in the morning, the whole area was quiet in the evening. It is a little away from the main street but that meant we had a nice meander in to town by different routes each time. They didn't speak much English on reception but there are so many places selling tours in town we were able to do everything we wanted during our stay.

Stayed: December 2013, travelled as a couple
Thank alisonjane61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2014

I stayed at the hotel five years ago and returned because I was quite satisfied. The place really deteriorated: Below-average staff at reception not really willing to help clients, dark and worn rooms with a strange lao-chinese mix of styles.
Generally o.k. but not for this price - there are definitely options with better value for money in town.
When it came to paying the bill we had lengthy discussions on which exchange rate to apply converting USD to LAK or THB - completely unnecessary and not acceptable that the hotel wants to make money with unfair exchange rates.

  • Stayed: January 2014, travelled as a couple
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Thank DGE2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2014

A guesthouse on the main drag but with somewhat more acceptable prices. The rooms are not bad at all; the ones in the back building don’t have much of a view. Bathrooms are fine, everything is clean. There are no services offered such as breakfast or drinks but everything can be had around within a few meters. (forget about drinking the complimentary coffee in the lobby.) The rear building doesn't have Wifi, which they lied about when I checked in. The front desk people are not the friendliest you have ever encountered in the hospitality business but OK. English is spoken. And yes, the mattresses are hard.

Room Tip: I personally wouldn't get one of the four rooms off the lobby, for obvious reasons.
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  • Stayed: January 2014, travelled solo
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1  Thank travelpr0123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2014

After staying in other hotel in town, we changed to Villa Senesouk after searching a bit. We got a good price (45 USD) for a double room with balcony, which faces one of the temples and the main road...

Room is simple, but ok. AC, TV (with international channels), free water... There were also a fridge (which was really noisy, much more than the ac), and the hardest bed of all Laos!!! (and this was one of our last hotels after two weeks in the country).

But the best thing was the balcony... In the early morning you could watch the Morning Alms from it... which was nice, but would have been better if that wasn't the place that all the touroperators left the tourist to make offers (that involves lots of car noises, loud people, shouting tourists.... )... Well, have to say that in the three nights we spend there, that happened really in the first one...
The other two we decided to walk a bit away (five minutes) and wait for the monks in our onw, in silence and with not many people around...

What really was a nice discover was the afternoon pray... In the sunset, all the monks of all the temples around, go to the temple to pray, which involves lots of singing prays... It is so beautiful and relaxing, that I would compare it to the spiritual feeling of the morning alms...

The guys in the reception are nice, but a bit disorganisated. We had payed for the first night when we made our booking the previous day, and when we checked out they didn't know it and they showed us a bill for three full nights,... It wasn't really a big problem cause somewhere, they had our reservation with the payment we had made and they found it, but everything is a bit strange... (i think it is cause they are not very professional...).

I would recommend the hotel... Price is good, room is good, bed is hard (that is the worst thing) and balcony is heaven!!

Room Tip: Rooms in first floor with balcony facing the temple are heaven!!
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  • Stayed: December 2013, travelled as a couple
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Thank macavigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014

Stayed here for 3 nights right in front of Wat Sensoukaram temple which at dawn comes alive when the monks walk along collecting food. So the balcony to my room was a great touch to watch the procession. The rooms were clean, good bathroom and although the bed was a bit hard was a nice hotel. Breakfast was not included but there were many options for food. You were encouraged to take your shoes off before entering but not compulsory which shows how clean this place is. Guests also had to be back no later than midnight but there was no problem as everything was closed by 11:30. At $40 US dollars or 50 for the more expensive rooms was well worth it if not just for the procession of the monks.

Room Tip: Rooms on the first floor opposite the temples have a good vantage point for the procession of the mo...
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  • Stayed: November 2013, travelled as a couple
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Thank Paul24101964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villa Senesouk

Address: Sakkarine Rd | After sisavang Rd 200 mesters, Luang Prabang, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Amenities:
Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #75 of 268 B&Bs / Inns in Luang Prabang
Price Range: £21 - £27 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Villa Senesouk 2.5*
Number of rooms: 19
Official Description (provided by the hotel):
Villa Senesouk luang prabang, Yes right now Villa Senesouk had 27 rooms with three building, The new building it's not completely yet, But the Old building that facing to temple and the Deluxe building are completely available any time,So now 19 rooms both building are already service to any guests to stay at Villa Senesouk, It's very nice building with lao style, The room ornament with lao old mix lao new style, Who had stayed this Hotel is attracting to come back or recommend their friends to stay, All 19 rooms had a private bathroom with cold and hot shower , Air conditioner, Cable TV, Fridge, Each room had two window, Cofee, Tea and drinking water free for any time but a breakfast and transportation are not including a room rate5 rooms had balcony with views from Vat San and 4 rooms with views garden or the Deluxe building , ... more   less 
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Also Known As:
Villa Senesouk Hotel Luang Prabang

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