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“Good, if out of the way”

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Holiday Inn Jeddah Al Salam
Ranked #22 of 160 Hotels in Jeddah
Jeddah, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Good, if out of the way”
Reviewed 7 March 2014

Overall my stay at the Holiday Inn Al Salam in Jeddah was good. The hotel was neat and clean, and the service was very good. Raju, my Room Service Captain, was always very helpful and prompt when I ordered, and to food at the in-hotel restaurant was good, if a bit pricey. Unfortunately this hotel was somewhat out of the way for the business trip that I was in Kingdom for.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank baron_vonklyff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faisal M, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review, 17 March 2014
Dear Baron,

Thank you for sharing your experience with TripAdvisor. It was a pleasure hosting you and we look forward to welcoming you again soon.

Best regards

Faisal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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329 reviews from our community

Traveller rating
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    90
    36
    32
See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Cairo, Egypt
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 February 2014

The hotel is not up to standard of 4 stars hotel. Rooms smell not good. Nothing special in the view of the window. Stuff is friendly. Room is tidy. Hotel is suitable for short business trips. No varities in breakfast.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tamernaggar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Jeddah Al Salam, responded to this review, 14 March 2014
Dear tamernaggar,

Thank you so much for your recent comments. We appreciate you bringing your concern to our attention and apologize for any discomfort you may have experienced. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope you give us a chance in the future to show you how great our hotel is. If you have future concerns, please let the Duty Manager know so an alternate room could be offered if available. Thank you again for your comments.

Sincerely,

Connie D
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riyadh, Saudi Arabia
1 review
Reviewed 26 February 2014

Better Hosting!
Comfortable stay!
Good facility!
but
lack of cleanliness!

Over all it is an average to good for stay. Value for money. Need to improve their services in terms of Cleanliness.

You can try if you are looking for Cost effectiveness.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank balavenkateshmani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Jeddah Al Salam, responded to this review, 13 March 2014
Dear balavenkateshmani,

Thank you for taking the time to write your review. We do apologize for any inconvenience that you have experienced with your room. We will follow up with the executive housekeeper to ensure that similar incidents won't happen again. Thank you again for staying with us and we hope to serve you in the future.

Regards,
Brenda J.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 February 2014 via mobile

During my latest visit to this hotel i have noticed huge improvement in the staff attitude at this hotel and a big improvement in cleanliness. Keep it going guys. The renovated floor is very nice and its worth paying a bit more to be placed in it. Elevators have taken too long but the hotel assured that by end of march they will be fixed. The buffet has changed remarkably and upon the suggestion of the manager i tried it again and its a big difference from what i used to eat before.

Stayed February 2014, travelled on business
Helpful?
Thank Dubai66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faisal M, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review, 17 March 2014
Dear Dubai 66,

Thank you very much for your time to share your comments with TripAdvisor. We appreciate your compliments and look forwar to welcoming you again in a near future.

Best regards

Faisal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hull
Level Contributor
82 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 13 February 2014 via mobile

I stay in this hotel whenever I'm in Western Province on business. Whenever I've been here I've been met with a friendly service. Some of the rooms are in need of refurb, but I've seen this is in hand on recent visits. Located only 15 mins outside the centre of Jeddah, I recommend it for business travelers

Stayed February 2014, travelled on business
Helpful?
2 Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faisal M, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review, 15 February 2014
Dear John,

We appreciate your time to share your experience with TripAdvisor. We are delighted to inform you that we have completed renovation of one floor and we continue renovating rest of the floors. When you reserve the rooms please ask for the renovated floor and we are more than happy to offer you the renovated rooms.

It was always a pleasure hosting you and look forward to welcoming you soon.

Best regards

Faisal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dammam, Saudi Arabia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 February 2014

The staffs are very welcoming and friendly. Extended check out is a great help for business travelers. Need to have different variety for break fast as when i had stayed 3 days all three days the bfast menu was the same.

Worth value money and good stay.....

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sabith_sa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faisal M, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review, 15 February 2014
Dear Sabith,

We appreciate your comments on TripAdvisor. We have noted your concern about breakfast and assuring you that we will do the needful.

Once again thank you for your feedback and look forward to welcoming you again at Holiday Inn Jeddah Al Salam.

Wram Regards

Faisal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riyadh, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 January 2014

This is an affordable hotel with a good value for money. Staff is very good and very supportive. Rooms are spacious. This is closed to the center of the city, It was also very close to my place of work.

Room Tip: Higher floors are good and very quite.
See more room tips
  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Noman u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faisal M, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review, 15 February 2014
Dear Noman,

Thank you very much for your time to share your comments with TripAdvisor. We look forward to the pleasure of welcoming you agin at Holiday Inn Jeddah Al Salam soon.

Warm Regards

Faisal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Jeddah Al Salam

Property: Holiday Inn Jeddah Al Salam
Address: King Khaled Street, Makkah Road | PO Box 6582, Jeddah 21452, Saudi Arabia
Phone Number:
Region: Saudi Arabia > Makkah Province > Jeddah
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Jeddah
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Holiday Inn Jeddah Al Salam 3.5*
Number of rooms: 355
Official Description (provided by the hotel):
Located on the commercial center of Jeddah. Five minutes to the Red Sea and the financial area. 40 kms to the international airport and 2 kms to the city center. The nearest hotel in Jeddah to the Holy city of Makkah and 5 kms to the beautiful resorts of the Red Sea. 355 rooms and suites; 11 floor high rise building. ... more   less 
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Also Known As:
Holiday Inn Jeddah Al Salam Hotel Jeddah
Jeddah Holiday Inn

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