I booked the Mercure because of its location. As a single woman travelling in KSA I often get stuck in the hotel for long periods and thought I would choose one near the sea. But my room had no windows! I asked for a change and was told too full. The room was also on a smoking floor and had obviously been occupied previously by a smoker as was evident by the lingering mustiness,but on the plus side the bed was extremely comfortable. I am a business traveller and was using the wifi which wasn't working. After prompt assistance from a member of staff it restarted but the fault was intermittent and I had to keep fiddling with the modem wedged behind the tv. Jeddah and Riyadh are not the cheapest places to find decent good value hotel accommodation as a business traveller. The staff were extremely friendly, the food was ok but nothing to shout about. Would I use it again? Not so sure.
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