We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not great”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ramada Continental Jeddah
Ranked #67 of 160 Hotels in Jeddah
UK
Level Contributor
184 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
“Not great”
Reviewed 3 May 2014

I was there only for one night and was informed on arrival that the swimming pool was temporarily out of action. It is an indoor pool but I wanted to relax.
One of the staff said it had been out of action for some time and they didn't know when it would be repaired. I was told that if I wanted to go elsewhere they would cancel the reservation.
Eventually after much discussion I was given a 10% discount.

The hotel itself is tired and in need of a makeover, there is no atmosphere and the access is terrible, round side roads etc.

The room itself wasn't bad with a pretty good bathroom and a comfortable mattress. No wifi but free cable access in the room.
Breakfast was OK

Would I stay again - there are other hotels for this price that are better, so probably not

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keith1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

105 reviews from our community

Traveller rating
    9
    31
    24
    24
    17
See reviews for
4
3
3
87
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • Arabic first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Spanish first
  • Turkish first
  • Any
English first
Abu Dhabi, Abu Dhabi, United Arab Emirates
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 11 April 2014

The hotel location is in the heart of the city....
clean room with good internet.
the weakness in this hotel is the breakfast choice as well the reception team (night shift).
it is very hard to communicate with them in english !

Room Tip: doesn't matter if smoking or non smoking...better to check the room prior to stay in it
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rabihalhajji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siyam N, Guest Relations Manager at Ramada Continental Jeddah, responded to this review, 14 April 2014
Dear Valued Guest,

Warm Greetings from Ramada Continental Jeddah.

Thank you so much for sharing your experience at the Ramada Continental Jeddah on your recent stay.

We always take the guest feedback seriously and act on it immediately as it gives us an opportunity to continuously improve and meet the high service standards that Ramada Hotels and Resorts are renowned for.

We were pleased to read your comments about your experience and we are naturally disappointed to have learned that we fell short of your expectations. Please accept our sincerest apologies for any inconvenience surrounding your stay, particularly with regards to the services provided in the Reception by Night Shift Staff as well as the Breakfast Choices. We shared your comments with the concern department and manager to avoid reoccurrence in the future.

We hope you allow us another opportunity to demonstrate to you the Ramada hospitality that the Ramada Continental Jeddah is capable of meeting and exceeding your expectations.
We look forward to welcome you back to the Ramada Continental Jeddah soon in the future.

Thank you and best regards,
Siyam Nazeer
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 April 2014

O, k restaurants, the gym was good, the entire area is boring, The people at the hotel were fine the room was large and well conditioned. Premier League football to watch, would stay again even though I thought it was over priced for what it was.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Uncledunners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siyam N, Guest Relations Manager at Ramada Continental Jeddah, responded to this review, 14 April 2014
Dear Valued Guest,

Warm Greetings from Ramada Continental Jeddah.

Thank you so much for sharing your experience at the Ramada Continental Jeddah on your recent stay.

We always take the guest feedback seriously and act on it immediately as it gives us an opportunity to continuously improve and meet the high service standards that Ramada Hotels and Resorts are renowned for.

We were pleased to read your comments about your experience and we appreciate your positive feedback.

We look forward to welcome you back to the Ramada Continental Jeddah soon in the future.

Thank you and best regards,
Siyam Nazeer
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riyadh, Saudi Arabia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 March 2014

I stayed there 2 times each time 2 nights (business trips), the location is grate (almost heart of the city),
the location is grate for people wants to visit the biggest telecom market in the city.

The only thing I did not like is the house-keeping team, they have note cleaned my room at all during my 2nd visits.

finally I recommend it a lot, but they have to take an action against the house-keeping team.

Room Tip: stay in the south side rooms, it is more quieter Ask them about how A/C works because it is tricky
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siyam N, Guest Relations Manager at Ramada Continental Jeddah, responded to this review, 2 April 2014
Dear Valued Guest,

Warm Greetings from Ramada Continental Jeddah.

Thank you so much for sharing your experience at the Ramada Continental Jeddah on your recent stay. We were pleased to read your comment about your experience and we appreciate your positive feedback regarding our staff, hotel location and the hotel overall. Also, I do appreciate your comment about the house-keeping and shared with our house-keeping team to avoid reoccurrence in the future. Kindly accept our sincerest apologies for the inconvenience during your stay.

We always take the guest feedback seriously and act on it immediately as it gives us an opportunity to continuously improve and meet the high service standards that Ramada Hotels and Resorts are renowned for.

We look forward to welcome you back to the Ramada Continental Jeddah soon in the future.
T
hank you and best regards,
Siyam Nazeer
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuwait City, Kuwait
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 March 2014 via mobile

I stayed there for one night. Room waa ready and clean. Amenities were so good. Breakfast was delicious. The only thing that frustrated me was taking them along time to check us in. The hotel has alot of restaurants around it. Nice vibrant location.

Stayed March 2014, travelled as a couple
Helpful?
Thank Nashwa5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siyam N, Guest Relations Manager at Ramada Continental Jeddah, responded to this review, 2 April 2014
Dear Valued Guest,

Warm Greetings from Ramada Continental Jeddah.

Thank you so much for sharing your experience at the Ramada Continental Jeddah on your recent stay with us. I am very pleased to note that you had a pleasant and comfortable stay with us and I will be delighted to share your comments with our team. Also, I do appreciate your comment about the check-in and shared with our front office team to avoid reoccurrence in the future. Kindly accept our sincerest apologies for the inconvenience during your check-in time.

We always take the guest feedback seriously and act on it immediately as it gives us an opportunity to continuously improve and meet the high service standards that Ramada Hotels and Resorts are renowned for.

We look forward to welcome you back to the Ramada Continental Jeddah soon in the future.

Thank you and best regards,
Siyam Nazeer,
Guest Relations Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riyadh, Saudi Arabia
Level Contributor
90 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 17 February 2014

Recently stayed at Ramada Continental Jeddah. The hotel is in a excellently located within easy reach of any location you need to reach within Jeddah. The room size was OK, good furniture and I would like place my appreciation of the way the power plugs and network cable was placed which was very convenient to access when working on the desk - in many hotels this is a pain. The shower was very good with high pressure and enjoyable. The breakfast buffet was standard fare found in most hotels but no egg station which was disappointing in an hotel of this size. Check in was pretty smooth but the front desk team working in the evening has to learn to smile. The lifts are extremely small and cannot really hold more than 2-3 people. There was an Indian and Italian restaurant but was no comments as did not visit. There is a mall on the opposite side with a decent food court. The biggest disappointment was absence of an ironing board and iron in the room which for a business hotel is a given. There was no wireless which was surprising.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Indkan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siyam N, Guest Relations Manager at Ramada Continental Jeddah, responded to this review, 18 February 2014
Dear Valued Guest,

Warm Greetings from Ramada Continental Jeddah.

Thank you so much for sharing your experience at the Ramada Continental Jeddah on your recent stay with us.
We always take the guest feedback seriously and act on it immediately as it gives us an opportunity to continuously improve and meet the high service standards that Ramada Hotels and Resorts are renowned for.
I sincerely apologies if your visit fell short of your expectations. We have shared your comments with the concern team, especially with our Front Office Manager and Excutive House Keeper. We have taken corrective measures to prevent recurrence of similar incident in future.
Your feedback especially on the breakfast (Egg Station) has been noted and will discuss with the management to make it happen.
Regarding the Wireless, we have in the lobby; public areas for free of charge and in the room wired internet for free of charge.
We look forward to the opportunity of welcoming you back in the near future to enjoy another wonderful experience with us in Ramada Continental Jeddah.

Thank you and Best Regards,
Siyam Nazeer,
Guest Relations Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
47 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 January 2014

I stayed at this hotel recently on business and it was so cold I was shivering in my room. I asked them for a heater and they said they'd send one but didn't. The food in the Indian restaurant was truly awful. The hotel is old and not very welcoming. There is no wifi in the rooms. I wouldn't recommend anyone stay at this hotel.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arfan2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siyam N, Guest Relations Manager at Ramada Continental Jeddah, responded to this review, 5 February 2014
Dear Valued Guest,

We would like to thank you for sharing your valuable feedback during your recent stay at Ramada Continental Jeddah. We appreciate your comments and shared with our concern department to avoid recurrence in the future.

Please accept our apology to the inconvenience caused you during the stay with us and we look forward to welcoming you once again at the Ramada Continental Jeddah on a future visit.

Yours sincerely,
Siyam Nazeer
Guest Relations Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Jeddah hotels

Hotels you might also like...
Travellers also viewed these Jeddah hotels
0.0 mi away
Mira Waterfront Hotel Jeddah
1.9 mi away
Novotel Jeddah Tahlia
Novotel Jeddah Tahlia
#18 of 160 in Jeddah
30 reviews
2.9 mi away
Golden Hotel Jeddah
Golden Hotel Jeddah
#69 of 160 in Jeddah
55 reviews
Show Prices
Show Prices
Show Prices
3.3 mi away
Radisson Blu Plaza Hotel, Jeddah
3.9 mi away
Jeddah Trident Hotel
Jeddah Trident Hotel
#56 of 160 in Jeddah
67 reviews
0.4 mi away
Centro Shaheen by Rotana
Show Prices
Show Prices
Show Prices

Been to Ramada Continental Jeddah? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ramada Continental Jeddah

Property: Ramada Continental Jeddah
Address: Palestine St. | Box 7584, Jeddah 21472, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Jeddah
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Spa Hotel in Jeddah
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Ramada Continental Jeddah 3*
Number of rooms: 228
Official Description (provided by the hotel):
Newly Re-designed Hotel Located Minutes From The Heart of Jeddah Relax and restore in the comfort of our Ramada Continental Jeddah hotel. Located minutes from the heart of the city, our hotel in Jeddah offers thoughtful amenities and personal touches designed to make your trip more comfortable. Enjoy a relaxing evening in our lounge or order 24-hour room service for a quiet night in. Stay connected with Wi-Fi Internet access or kicks back and unwind in our sauna. Complimentary tea and coffee trays are provided in all guest rooms, and non-smoking rooms are also available. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Agoda, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Cancelon so you can book your Ramada Continental Jeddah reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Continental Jeddah Hotel Jeddah
Ramada Jeddah
Jeddah Ramada

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing