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“Definitely not a 4 star hotel”
Review of Safir Hotel

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Safir Hotel
Ranked #8 of 28 Hotels in Esfahan
Guatemala City, Guatemala
Level 5 Contributor
55 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Definitely not a 4 star hotel”
Reviewed 12 January 2014

I understand the Iranian hotel industry has been having deep economic issues, but please do not fool the travellers that go to this hotel, rated as a 4 star; which is more like a 3 and a half -- or may be just 3!

The staff is friendly and speaks very good English, nevertheless even at the 2 star guesthouses that I stayed in Yazd and Shiraz the Internet was working more properly. This was a huge complain on behalf of other guests as well, so if the hotel really would like to improve their status as that of a ' 4 star hotel' they should immediately fire their internet company and get a better one.

The rooms are ok, large, spacious and have a decent TV system -- for Iranian standards -- but once again, let's not forget that the Iranians -- since they lack tourists -- are and will do their best to please you, so it is quite important to understand this as well.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drs88bbj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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153 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Australia
Level 5 Contributor
49 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 31 December 2013

Accommodation was very comfortable, really couldn't fault the room. Was nice to stay in a modern hotel (and even watching a movie or two in English!). However, the room was like an oven and we had no control over the temperature. Too loud to leave the window open. Shame, as the room was great, but the heat was very unpleasant. Have to say, this was the case in a number of places we stayed in Iran. This was early November, so only a bit cool in the evening - no need for heaters at all really. Wifi was also non-existent. Breakfast was good and staff helpful. Central location.

  • Stayed November 2013, travelled solo
    • Value
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Helpful?
3 Thank lns0706
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
petersfield, hants, uk
Level 3 Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 November 2013

The rear of the hotel has been recently refurbished - it looks really good, but is not totally functional e.g. the aircon only pumped out hot air when we were there. However very comfortable, the breakfast was fine, and the reception staff very friendly. Internet very slow

Room Tip: pick one at the back with window that opens
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank willirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 6 Contributor
314 reviews
225 hotel reviews
common_n_hotel_reviews_1bd8 508 helpful votes
Reviewed 23 October 2013

This is actually a very good place to stay in Esfahan. It is in an excellent central location, just across the street from the glamorous Abasi Hotel. It was clean, modern and had been renovated not too long ago. Our room was spacious with two single bed made up as a king. The bathroom was convenient with a shower over a small tub.
The unfortunate thing is that the bad finishing of the renovation and the lack of maintenance are going to meet in the middle, so I do not know how long it will remain a pleasant place to stay.
The roof top restaurant reported in LP did not exist. The breakfast was served in the only restaurant which was down stairs and had a picturesque view of the ankles of the pedestrians on the footpath above. It was a grubby place and the staff at breakfast were not just slack, they did stupid things. The rotary toast was turned off to save power so it was never hot enough to toast. A plastic bag of bread was repeatedly placed on top of the toaster where, surprisingly, it did not start a fire while we were there. The staff stood around doing nothing while guests piled up more and more dirty dishes. One morning a slice of pizza from the previous nights dinner was laying beside the toaster. The breakfast itself was pretty poor considering that this hotel obviously had quite a lot of international guests including business people.
We were staying there for three nights on an Intrepid Travel 'Iran Adventure' tour and this was one of the better places that we stayed.

  • Stayed September 2013, travelled as a couple
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Helpful?
2 Thank DaisyClover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon, Portugal
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 July 2013

I stayied in Safir hotel for the 2nd time in the last two years in the beginning of june 2013, this time the hotel was totally different, beautiful lobby area and renovated rooms are looking great. The buffet breakfast was very good in case of variety. The staff are very friendly and the manager looks very professional.

I Stayed in room 414 and the room was new and great in both view and ambiance. They have a nice swimming pool but unfortunately it was not ready when I was in the hotel and they said that it will start working in the beginning of July. Anyway, I 100% recommend this hotel.

  • Stayed June 2013, travelled solo
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Helpful?
9 Thank Goncalo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Germany
Level 6 Contributor
162 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 10 June 2013

This hotel was in renovation whilst I was there (three nights). It was central and within walking distance to the main square. My room was a comfortable western style hotel, however the plumbing in the bathroom was very shoddy and the floor was always completely flooded after my shower. Apart from that I enjoyed the stay and they provided a nice healthy breakfast downstairs. Helpful and friendly staff, one of which took three of our group out for the day to show them the surroundings of Esfahan on his own will.

  • Stayed July 2012, travelled with friends
    • Value
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    • Sleep Quality
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Helpful?
Thank NomadicAdventurer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Budapest
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 20 May 2013

I made a reservation of superior double room through internet with usual remark of ’Room with nice view please'. Response was not so prompt but it looks it's common in Iranian hotel.

We were given room with absolutely no view by reception guy with mustache. I asked him to change but it was not accepted. I tried to negotiate with reception woman next morning and it was accepted. When we came back around 16:00, I was told by same guy that room wasn't ready yet and he recommended to spend some time in cafe at Abbassi hotel. When we came back after an hour, room wasn't ready yet. He didn't order anything apparently. I made a complaint but we had to wait for another 30 minutes to enter room. New room has view of west side which is good. However bathroom wasn't clean enough and towel wasn't changed. I was too tired to complain any more. There was no hair dryer despite superior double room. I asked same guy to provide and he said it will be delivered soon. It never arrived so I had to call house keeping number to get it. My impression of this hotel reaches to terrible one due to this guy at this stage.

Last episode came up when we checked out. Room late was indicated as 58USD per night in e-mail confirmation but i was charged 40USD + tax by same guy maybe by mistake. I would say it's reasonable discount to discharge my feeling. I don't want to stay this hotel again despite that after all.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank New_Trabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Safir-Hotel, General Manager at Safir Hotel, responded to this review, 23 May 2013
Dear Sir/Madam,

Thank you for your review.
Please let us know what was your room number, name and date of arrival?

It is very important for us to follow up the issues that our guests faced during their stay at our property.

Your respond is highly appreciated.

Best regards
Mohammad Bagherian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Safir Hotel

Property: Safir Hotel
Address: Amadegah Street, Esfahan 81464, Iran
Region: Iran > Isfahan Province > Esfahan
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 28 Hotels in Esfahan
Price Range (Based on Average Rates): £
Hotel Class:4 star — Safir Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
Safir hotel, located in the heart of Esfahan was established in 1992 with 50 rooms. A passion for hotel management and hospitality motivated the owner to expand and improve Safir in every possible way. Today this hotel consists of 100 finely designed and decorated rooms and suites and major changes have been made throughout the hotel to provide a luxury and comfortable atmosphere for it's guests.Safir offers comfort to all guests by accommodating them in rooms fully equipped with central air conditioning, a variety of satalitte channels, wifi Internet, safety deposit boxes, 24 hour room service, laundry facilities and all necessary amenities. The outstanding conference hall, swimming pool, sauna & traditional Iranian bath have been designed to attract and satisfy guests and add a more luxurious feeling to the hotel.Safir's restaurant offers a self service buffet breakfast and serves both Persian and intercontinental food for lunch and dinner.The 24/7 coffee shop has a welcoming and cosy atmosphere and offers light snacks, cakes, hot and cold drinks and is located in the hotel lobby.The glass dome ceiling is yet another eye catching feature of Safir hotel which can be viewed from the lobby's main area. kiosks and shops located in the lobby offer a range of traditional Iranian handicrafts, carpets, paintings and books.The concierge desk is available for information on the city and sites and offers guidance on how to plan your stay in Esfahan as best as possible. ... more   less 
Also Known As:
Safir Hotel Esfahan

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