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“A good family hotel in dubai”

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The Westin Dubai Mina Seyahi Beach Resort & Marina
Ranked #50 of 550 Hotels in Dubai
Certificate of Excellence
london
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“A good family hotel in dubai”
Reviewed 2 September 2011

We went to the westin in dubai in August which is pretty much the hottest time of the year in dubai. Rooms were spacious and the air excellent. The hotel has a covered baby pool to shield it from the sun and two other swimming pools. The pool side service was not as good as at other hotels we have stayed in dubai. The restaurants at the hotel are all excellent qulaity though the steak house is quite expensive. Also hotel huests have access to the floodlit tennis courts at the neighbouring hotel. All in all a nice holiday....4/5

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank nick-london74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSeyahi, General Manager at The Westin Dubai Mina Seyahi Beach Resort & Marina, responded to this review, 3 September 2011
Dear nick-london74,
Thank you for your feedback and taking the time to post your comments.

It was a pleasure to read your review and to learn your family enjoyed the baby-pool and the tennis courts at our sister property, Le Meridien Mina Seyahi. We do also have a Penguin Club to ensure our younger guests have access to a variety of activities.

I was delighted to learn you enjoyed our food and beverage facilities, and at the same time would like to apologize that your experience at the Pool Bar was not as expected.

Please note we do plan to open a new Pool & Beach Restaurant in 2012 and would enjoy the opportunity to welcome you at this new venue.

Should you return to Dubai, it would certainly be a pleasure to welcome you back and have you stay with us again.

Kind regards
Stewart Selbie
General Manager
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English first
Burton upon Trent, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 August 2011

Me and my wife decided to stay at the Westin after reading reviews from tripadvisor.
I have stayed at Hilton Jumeriah and Sheraton Jumeriah previously. Westin is by far the best.

From the moment we arrived everything was perfect. Our check-in which was at about 1am only took 5 minutes, we were in our room before we knew it.

The room was a deluxe sea view room which was very spacious..the views from the balcony were amazing, the massive bed was truly heavenly the bathroom was perfect with a bath tub and a walk in shower you had all the amenities you would need. an espresso machine, a big flat screen tv a DVD player were just some of the things we had in our room.
Our room was made everyday and all towels replaced..if we really wanted they would make the room twice. Complimentry bottled water and chocolates were left in the room everyday the service is truly exceptional.

We stayed on a bed and breakfast basis. The breakfast at the blue orange restaurant was amazing..you had everything you wanted and more.

The Pool beach area was great and again very spacious everyone had enough room to have there own space not like some hotels where everything is cramped together.

The gym and spa had a nice touch..you had everthing you need.

Now I want to take time out and praise the hard working staff. From the entrance staff through to reception, concierge, security, restaurant waiterss/chefs, staff that make the room, spa/gym, and pool beach staff and lifeguards are EXCELENT..every member of staff at the hotel had an individuality about them and all went out there way to help you.
At the entrance i spoke to Badia numerous times who was very helpful giving me advice on where to go.
The westin is indeed a great hotel and the staff make it FAULTLESS.
I Recommend this hotel to everyone and will be returning very soon.

Room Tip: Deluxe sea view room for the best view
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Irfan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSeyahi, General Manager at The Westin Dubai Mina Seyahi Beach Resort & Marina, responded to this review, 8 September 2011
Dear Irfan K,
Thank you for your feedback and taking the time to post your comments.

I was delighted to learn you enjoyed your stay. 'From the entrance staff through to reception, concierge, security, restaurant waiters/chefs, staff that make the room, spa/gym, and pool beach staff and lifeguards', it was a pleasure to learn our team was accommodating. Particularly wonderful was learning Badia was helpful in providing advice.

It was great to read our Heavenly Spa provided a nice touch, and our focus therein is on a renewing experience. I recommend trying the Butterfly Massage! We have also recently launched our In-Room Spa Treatments and these are great for guests who enjoy a more personal experience in the comfort of their guestrooms.

It is great to read you recommend us and will be returning very soon. It will certainly be a pleasure to welcome you back and have you stay with us again!

Kind regards
Stewart Selbie
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Drogheda, Ireland
Level 6 Contributor
128 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 241 helpful votes
Reviewed 28 August 2011

Another stay @ The Westin Dubai and another very happy experience. We were really very well looked after and a particular word of thanks to both Anan and Abdul in The Blue Orange at breakfast. We celebrated our 20th Wedding anniversary while there and benefited from a few nice touches from the hotel which were appreciated. Almost everything about this hotel is perfect and its staff really work hard to make it a true 5 star experience.

If there is one area the hotel falls down in it is in its kids club . The planned and advertised "Westin Kids Club" never materilised and does not exist so The Penguin Club in its sister hotel Le Meridien next door is utilised instead. The staff here try really hard but the dated facilities let the place down resulting in no more than a 3 star experience not befittng the hotel generally.

On the plus side the restaurants Busolla and The Spice Emporium were top class. We visited both places twice and were well impressed. The 3 pools are top class as is the beach and the rooms are as you would expect from a 5 star hotel.

All in all a really top class hotel but just an average kids club.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Buckshee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSeyahi, General Manager at The Westin Dubai Mina Seyahi Beach Resort & Marina, responded to this review, 3 September 2011
Dear Buckshee,
Thank you for your feedback and taking the time to post your comments.

It was a pleasure to welcome you back and wonderful to read Anan and Abdul made your breakfast experience particularly delightful.

Congratulations once again on your Anniversary!

Please accept our apologies that your expectations at the Penguin Club were not met, as we aim to please even our youngest visitors.

Notwithstanding, it was great to read you enjoyed our Bussola and Spice Emporium Restaurants. We are excited to be opening our Bussola Pizzeria again in September after closure during the summer months and hope to see you there again in the not-too-distant future.

During your next visit, it would certainly be a pleasure to welcome you back and have you stay with us yet again.

Kind regards
Stewart Selbie
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 August 2011

Myself and my husband stayed at the Westin August 13th - 21st 2011. I would have to say it was the best hotel I have ever stayed at. Our room was amazing, facing the beautiful sea, and much larger than I expected. It was spotless, best pillows I have slept on, will defo order some. The bathroom was simply fab. Would find it very difficult to find any fault. All the staff were so helpfull, with special compliments to the staff working in the executive lounge on the 8th floor, well done !
We tried all the restaurants and all were excellent.
Hopefully we will get the chance to return to Dubai, and when we do we will be staying at the Westin for sure.
A & M

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSeyahi, General Manager at The Westin Dubai Mina Seyahi Beach Resort & Marina, responded to this review, 30 August 2011
Dear Ann H,
Thank you for your feedback and taking the time to post your comments.

It was a pleasure to read your review and to learn you enjoyed the room and the restaurants available on the property. I am glad you were able to visit each of them for a well rounded experience in our food & beverage facilities.

I was particularly delighted to read that the Executive Club team was accommodating and received your special compliments.

During your next visit to Dubai it would certainly be a pleasure to welcome you back and have you stay with us again.

Kind regards
Stewart Selbie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 26 August 2011

Absolutely loved this hotel. The staff were all amazing, so friendly and very attentive without pestering you.

We stayed here fir our Anniversary and were shown to our room in the middle if the night by a very helpful and informative bellman.

We had a standard room which was large and beautiful. We were welcomed with heart made out of Rose petals, a card, a cake and some wine!

Our balcony had a fabouls view on the pool area and the palm.

The food in the hotel was fantastic with plenty of choice. A little on the expensive side though compared with eating out.

The pool areas were all beautifully kept and the staff at the pool bar were again extremely helpful and friendly.

The room was always cleaned very well, no marks left of shower doors or dust anywhere.

The door man was lovely. He even remembered us when we came back to the hotel and asked us how our visit to the burj al Arab had been.

The gym and spa area is great. The jacuzzi, steam room, sauna and gym are all free to use if you are staying at the hotel.


If were lucky enough to have the opportunity to come to Dubai again would definitely want to stay at the Westin.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jillypot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSeyahi, General Manager at The Westin Dubai Mina Seyahi Beach Resort & Marina, responded to this review, 30 August 2011
Dear Jillypot,
Thank you for your feedback and taking the time to post your comments.

Congratulations once again on your Anniversary! It was a pleasure to welcome you and great to learn you were well taken care of from the beginning to the end.

I was happy to read the room was cleaned well, the pool areas were beautifully kept and the views from your guestroom were fabulous.

As you mentioned, if you are lucky enough to return to Dubai, we would be lucky to welcome you back and have you stay with us again.

Kind regards
Stewart Selbie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheshire
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 August 2011

I recently stayed here for 5 days on the way home from India. My best friend and I shared a twin room, which was HUGE! The room was clean and equipped with everything we needed. From the balcony we could see the marina and the Atlantis in the distance.

After working in India we really just wanted to relax and spent the days lazing around the adult pool which has a swim up bar and plenty of comfortable loungers. It was absolutely scorching whilst we were there, reaching 49 degrees and the pool boys were amazing. They are constantly watching so as soon as you so much as look around they're quick to take a drinks or food order. Don't get me wrong they are very discreet and don’t hassle you at all. They bring cold flannels around to help with the heat and one afternoon we had chilled fresh pineapple! Such a treat and it’s these little pointers that make the Westin stand out.

In the afternoon we wandered up and down the private beach. Again it's beautifully clean and very relaxed. Straight ahead you can see the Atlantis and to the right you can make out the Burj al arab. The water is like a bath! If it's not for you, you can collect shells!!!

If you wish to venture out you can easily get a taxi at the entrance and they're really cheap. We upgraded to the business lounge, which cost us roughly £50 between the two of us. This gave us a gorgeous breakfast (quieter than downstairs), afternoon tea 3-5pm and free drinks 6-8pm with nibbles. Plus, free use of PCs, printers etc and a dedicated reception. You also get airport transport to and from the hotel. Well worth it! If you decide to order room service – the quality is very good and it’s the quickest service I’ve ever experienced! The only used the buffet restaurant that again was great quality.

We really had a wonderful, relaxing time and I can't wait to go back! Highly recommended, top quality and a 'proper' relaxing holiday!

Room Tip: Ask for sea view and balcony!
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  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank 28montgri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSeyahi, General Manager at The Westin Dubai Mina Seyahi Beach Resort & Marina, responded to this review, 21 August 2011
Dear 28montgri,
Thank you for your feedback and taking the time to post your comments.

It was a pleasure to welcome you during your five-day stop-over from India. It certainly is hot during the summer months and the sea temperatures definitely do rise.

I was delighted to read you enjoyed the room and it's amenities, and great to read that you enjoyed the benefits of our Executive Club as well.

During future visits to Dubai it would certainly be a pleasure to welcome you back and have you stay with us again.

Kind regards
Stewart Selbie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2011

Stayed for our 10th wedding anniversary and they made it feel very special with lots of lovely touches (and an amazing upgrade!).
Only downside was our room wasn't available when we arrived and they couldn't give us temporary room to get freshened up in. However minor thing really! Food was excellent (we went half board so ate in the hotel breakfast and lunch) and overall not bad value for money. Bar next door in the meridien (walking distance) was good if you don't want to go far for
a change of scene.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PRJ75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Westin Dubai Mina Seyahi Beach Resort & Marina

Property: The Westin Dubai Mina Seyahi Beach Resort & Marina
Address: Al Sufouh Road | Jumeirah Beach, Dubai 213084, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Romantic Hotel in Dubai
#17 On the Beach Hotel in Dubai
#30 Family Hotel in Dubai
#38 Spa Hotel in Dubai
#42 Business Hotel in Dubai
#46 Luxury Hotel in Dubai
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Westin Dubai Mina Seyahi Beach Resort & Marina 5*
Number of rooms: 294
Official Description (provided by the hotel):
Occupying a prime location on Jumeirah Beach, the Westin Dubai Mina Seyahi is a 5-star beach resort. It features spectacular 5 resort pools, a 1,200 m private beach, luxurious rooms and 8 restaurants. Panoramic views over the Arabian Gulf and the Palm Jumeirah can be enjoyed from most rooms and parts of the Westin Dubai Mina Seyahi Beach Resort. Rooms and suites include free Wi-Fi, a Nespresso machine, spacious seating area, and a marble bathroom with luxury bath amenities. Modern and classical design with high ceilings and grand mirrors are also featured in each unit. Guests can relax at the Heavenly Spa by Westin. There are also tennis courts, a fitness centre, and a water sports centre. At the Westin Mina Seyahi children can enjoy a kids pool, daily beach games, kids club and a Wild Wadi Waterpark nearby. Steakhouse, Thai and Italian cuisine are just some of the choices on offer, served formally or informally. Spanish, Asian and international dishes can also be savoured at the resort. Special menus for children are served in the restaurants. Westin Dubai is 5 minutes by car from Jumeirah Beach Walk and 20 minutes away from Burj Khalifa and Dubai Mall. Mina Seyahi is a great choice for travellers interested in beaches, family holiday, relaxation and food. ... more   less 
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Also Known As:
Westin Dubai Mina Seyahi Beach Resort And Marina
Westin Dubai Mina Seyahi Beach Resort & Marina Hotel Dubai
Dubai Westin

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