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“Superb Hotel for a family break”

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The Westin Dubai Mina Seyahi Beach Resort & Marina
Ranked #55 of 541 Hotels in Dubai
Certificate of Excellence
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Superb Hotel for a family break”
5 of 5 bubbles Reviewed 31 August 2012

Just returned fom an eight day holiday with the family and the Westin compares with anything else and indeed exceeds most of the other hotels I have stayed in on my previous nine visits to Dubai. Arrived at 8.30am in the morning with check in not due until the afternoon but immediately offered a complimentary breakfast followed by the room being provided an hour or so later. Ibrahim and Awais on reception like all the staff throughout the hotel were courteous and helpful while Sam and his colleagues in the Pengin club were exemplary with the kids.
Bedrooms are great for a family of four with plenty of space and a nice balcony and the location is great being close to JBR, the Marina and the Mall of Emirates.
We were on a half board package and ate mainly in the orange blue restaurant and the food and service here is outstanding. Having previously stayed next door at the Mina Seyahi we were aware of the excellent outdoor facilities the Westin shares with its neighbour and again these were impeccably maintained with plenty of pools for adult and kids alike. Only slight gripes would be the outdated kids club which is in need of refurbishment and the high prices for kids drinks at the pool bars.(we paid 96 dirhams - about £18 for basically 3 'slush puppy' type drinks)
This withstanding I wold have no hesitation in booking the Westin again and would strongly recommend it for a family break.

Stayed August 2012, travelled with family
Helpful?
2 Thank Hibah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSeyahi, General Manager at The Westin Dubai Mina Seyahi Beach Resort & Marina, responded to this review, 2 September 2012
Dear Hibah M,

thank you for posting your feedback about your very recent stay with us at The Westin after you have visisted our sister property Le Meridien Mina Seyahi before.

We always try and accomodate our guests arriving prior to our check in time, especially when travelling with children. I am delighted to see that we were able to accomodate your requirements upon your arrival with us.

It is great to see that our associates in the Penguin CLub and around the Resort were able to make your stay with us memorable and I hope to welcome you back in the near future.

Best regards,
Stewart Selbie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,809 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (619)
Date | Rating
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kent
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 30 August 2012

brilliant hotel,staff great and the kids club was fantastic and a special thank you to Sam and his wonderfull team.I have never been to hotel where the staff are so dedicated.The westin hotel should be proud of its team but especially proud of the kids staff.I have one happy child with some wonderfull memories
food was brilliant well catered for ,a massive variety.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kay021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSeyahi, General Manager at The Westin Dubai Mina Seyahi Beach Resort & Marina, responded to this review, 2 September 2012
Dear kay021,

thank you for taking the time to post your feedback about your recent family vacation with us.

I am glad to hear that you and your son have left us with fond memories of your time spend in the Resort and with our associates.

Please rest assured that I will pass your comments especially to Sam and the team in the Penguin Club.

We hope to welcome you back in the future!

Best regards,
Stewart Selbie
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Essex
Level Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed 30 August 2012

We have just spent a fantastic week with our two young boys at this fabulous hotel and would thoroughly recommend it. After a great flight on emirates, we arrived late in the evening and was very impressed with the smooth check in and general service of the staff. We were accompanied to our super deluxe room on the ground floor and it was amazing. We had a quick late dinner at the Blue Orange restaurant and knew we were not going to have any complaints about the food. I cant say enough about the quality and choice of food on offer, it was well above average. We stayed half board and enjoyed some fantastic meals. In conclusion: the rooms are superb - the cleaners are so thorough, the grounds immaculate, the pool scene gorgeous (tons of sunbeds - no 7am rush), the food amazing, the staff amazing....and the sea is like bath water! We liked the position of the hotel too, its central for the Dubai Marina, Jumeriah Beach Walk, the Burj Al Arab and the Atlantis.
The boys enjoyed 2 visits to the AquaAventure park at the Atlantis, which is brilliant, and also a visit to the Wild Wadi Water Park. This park was good but packed solid with groups of Saudi men who were obviously celebrating the end of Ramadan. We also went up the Burj Khalifa tower (book online before you go - its so much cheaper) and had high tea at the Burj Al Arab which I can highly recommend. We also took a walk around Dubai Marina and JBR Walk and visited the fabulous Dubai Mall and watched the water fountains.
It was ridiculously hot but hey....thats what its all about. We loved the Westin and would not consider anywhere else!!!!

Room Tip: No tips - just go!! Its all great.
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  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank welovefrance22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSeyahi, General Manager at The Westin Dubai Mina Seyahi Beach Resort & Marina, responded to this review, 2 September 2012
Dear welovefrance7,

thank you for posting your feedback about your recent stay with us.

I am delighted to see that you and your family enjoyed your stay with us and that you were able to explore Dubai and its various attractions during the time that you were here.

Please rest assured that I will pass your comments to our associates and I hope that we will be able to welcome you and your family back for another rejuvenating stay with us in the future.

Best regards,
Stewart Selbie
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
east sussex
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 29 August 2012

My wife and I arrived here on Tuesday 3rd july and we are here until 9th july .Our second visit to this hotel.
We arrived very early and we knew check-in wasn't until 3pm. However, Ann on reception gave us a complimentary breakfast whilst waiting and told the cleaners to make our room a priority. Our room was then ready by 11.00 which was brilliant!

The room is very clean and tidy. We were in a deluxe double room and it was very spacious. The bathroom and shower was luxurious. The cleaners are great and left bottled water and biscuits every time they were here. We received room service twice and it was quick and prompt.The food was excellent.

The pool area is fantastic. Their was a large pool for swimming, a separate pool for doing lengths and a smaller kids pool. The private beach area was excellent.

The choice of food and restaurants here are perfect. The Blue Orange buffet restaurant offers breakfast and dinner. the breakfast is the best buffet I have ever experienced from a hotel,with numerous options..
The best thing about this hotel are the staff. They are so friendly and helpful which makes such a difference. Every single member of staff will greet you and staff in the restaurants are outstanding providing great service all the time.
A special thank you to ANN and AHMEABD whom were so hepfull with everything.

Overall, I recommend this hotel for all. I am now looking at booking our wedding anniversary here in september.

Stayed July 2012, travelled as a couple

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lawrencees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSeyahi, General Manager at The Westin Dubai Mina Seyahi Beach Resort & Marina, responded to this review, 2 September 2012
Dear lawrencees,

thank you for taking the time to post your feedback about your second stay with us in September.

It is great to see that we have met your expectations and that you enjoyed our all day dining Restaurant Blue Orange as much as you did.

I am especially proud to see that there seems to have been an improvement in our associates courtesy as in your previous review you found that some associates were not as friendly as others. It is good to see that this perception seems to have changed.

We would be delighted to welcome you back to The Westin this month for your wedding anniversary!

With best regards,
Stewart Selbie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
uk
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 29 August 2012

What a wonderful Hotel!!!! been numerous times , even thou we do use other Hotels In Dubai, the Westin Is one we shall continue to stay at for many years to come, staff are so welcoming friendly and always helpful. The hotel its self cannot fault it In any respect has everything anyone could wish for ! amazing place ..Amazing staff cant wait to come back starting to feel like home haha we love the WESTIN .....Suez and Di wales ..PS the beds are heavenly !!!

Room Tip: cant do that,as they could possibly book the room we love so much 1 any room Is good at the WESTIN.
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  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thornbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSeyahi, General Manager at The Westin Dubai Mina Seyahi Beach Resort & Marina, responded to this review, 30 August 2012
Dear thronbird,

thank you for taking the time to give us your feedback after having stayed with us several times previously.

It is great to hear that our associates are able to make you feel at home in the Resort and that you enjoy our Westin Heavenly Beds as much as you do.

Rest assured that I will be sharing your comments with our team and we will be looking forward to welcoming you back again soon!

Best regards,
Stewart Selbie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 28 August 2012

We are a couple with two kids (6 and 4 years old) and have just returned from a 9 day stay at Westin. This was our third time in Dubai and again we had a great time. We have been to Jumeirah Beach Hotel and Atlantis before and we were amazed with both.

The Westin does not have the same wow factor like the other two hotels (the decor isn't as nice and the facilities are more basic), but they do their absolute best with the facilities they have and definitely make up for any shortfall with the staff's enthusiasm.

I must say the staff is absolutely fantastic. Especially in the restaurant, pool and the kids club.

The food in Blue Orange restaurant was delicious, a lot of fresh healthy options, arabic, indian, thai, japanese...and great desserts (the walnut ice-cream was absolutely divine). Our girls loved the chocolate fountain :). The BBQ Lobster night is amazing if you enjoy seafood (The grilled lobster tails and kingfish fillets was excellent). The restaurant staff was really friendly and helpful and they were great with kids. Special thanks to Riyon, Pavan, Raj, Abdul and June. The restaurant had a kids play area which was also very helpful to keep the kids entertained while we ate.

Our cleaner was fantastic and cleaned our room to the highest standard every day. Calling around every evening to check if there was anything else we needed.

We were nicely surprised that the Pinguin kids club is complimentary which was chargeable at the two previous hotels mentioned. Our girls went there for about 2-3 hours every day and they absolutely loved it! The staff in the kids club is fantastic and they do a lot of things with the children like arts and craft, henna tattoos, cake decorating, playing sport, etc. Our girls keep taking about the kids club all the time and they miss their teachers. A special thanks to Shellany, Rochlane and Sam for being so lovely to our girls :). It really made our stay much more enjoyable for all of us.

We thoroughly enjoyed our stay and would recommend the hotel to anyone.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank frania56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
east sussex
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 28 August 2012

My wife and I arrived here on Tuesday 3rd july and we are here until 9th july .Our second visit to this hotel.
We arrived very early and we knew check-in wasn't until 3pm. However, Ann on reception gave us a complimentary breakfast whilst waiting and told the cleaners to make our room a priority. Our room was then ready by 11.00 which was brilliant!

The room is very clean and tidy. We were in a deluxe double room and it was very spacious. The bathroom and shower was luxurious. The cleaners are great and left bottled water and biscuits every time they were here. We received room service twice and it was quick and prompt.The food was excellent.

The pool area is fantastic. Their was a large pool for swimming, a separate pool for doing lengths and a smaller kids pool. The private beach area was excellent.

The choice of food and restaurants here are perfect. The Blue Orange buffet restaurant offers breakfast and dinner. the breakfast is the best buffet I have ever experienced from a hotel,with numerous options..
The best thing about this hotel are the staff. They are so friendly and helpful which makes such a difference. Every single member of staff will greet you and staff in the restaurants are outstanding providing great service all the time.
A special thank you to ANN and AHMEABD whom were so hepfull with everything.

Overall, I recommend this hotel for all. I am now looking at booking our wedding anniversary here in september.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lawrencees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Westin Dubai Mina Seyahi Beach Resort & Marina

Property: The Westin Dubai Mina Seyahi Beach Resort & Marina
Address: Al Sufouh Road | Jumeirah Beach, Dubai 213084, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Romantic Hotel in Dubai
#18 On the Beach Hotel in Dubai
#30 Family Hotel in Dubai
#40 Spa Hotel in Dubai
#42 Business Hotel in Dubai
#51 Luxury Hotel in Dubai
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Westin Dubai Mina Seyahi Beach Resort & Marina 5*
Number of rooms: 294
Official Description (provided by the hotel):
Occupying a prime location on Jumeirah Beach, the Westin Dubai Mina Seyahi is a 5-star beach resort. It features spectacular 5 resort pools, a 1,200 m private beach, luxurious rooms and 8 restaurants. Panoramic views over the Arabian Gulf and the Palm Jumeirah can be enjoyed from most rooms and parts of the Westin Dubai Mina Seyahi Beach Resort. Rooms and suites include free Wi-Fi, a Nespresso machine, spacious seating area, and a marble bathroom with luxury bath amenities. Modern and classical design with high ceilings and grand mirrors are also featured in each unit. Guests can relax at the Heavenly Spa by Westin. There are also tennis courts, a fitness centre, and a water sports centre. At the Westin Mina Seyahi children can enjoy a kids pool, daily beach games, kids club and a Wild Wadi Waterpark nearby. Steakhouse, Thai and Italian cuisine are just some of the choices on offer, served formally or informally. Spanish, Asian and international dishes can also be savoured at the resort. Special menus for children are served in the restaurants. Westin Dubai is 5 minutes by car from Jumeirah Beach Walk and 20 minutes away from Burj Khalifa and Dubai Mall. Mina Seyahi is a great choice for travellers interested in beaches, family holiday, relaxation and food. ... more   less 
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Also Known As:
Westin Dubai Mina Seyahi Beach Resort & Marina Hotel Dubai
Westin Dubai Mina Seyahi Beach Resort And Marina
Dubai Westin

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