An epic in d making !!!
Stayed at Newly opened (not completely operational) Sofitel On the Palm Island just recently with family. The magnitude of the property makes you stand and take note of it. The details being looked at when designing the Hotel is some thing to be appreciated of. But due to its non 100% operational status it was a bit disappointing start at Sofitel. The first impression by the first hotel staff we came in contact with was a not so memorable, considering the brand name and the hotel in it self, the Front Desk looked lost and confused at more than few occasions.
Rooms are beautifully designed, very spacious with eye for detail at interiors, the rain shower makes it a perfect way to end your exhausted day under the Dubai summer. The vertical gardens along the lobby corridors leading to the restaurants give the feeling as if u are in a old french colony that give you goose bumps when you walk past them.
Buffet Lunch at Manava was a mix bag. Food not so great but fair choices to indulge one self in. Desserts were a treat in it self but lacked variety. Cold counter looked very lame and had left over reused written all over it. Service was good, to name Rachel was very co-operative and interactive and made sure our dining experience went well. But over all the service was little slow considering the restaurant was crowded with diners.
The pool area was too small considering the massive hotel structure but the ever smiling under the hot Dubai sun and ready to help service staff at pool bar makes it up for a small but yet effective pool. Food choice a bit disappointing, Service appreciated Namely Cris, Ruby & Imran. Special thanks in particular to Imran for being very patient with us as we were already not in so great state of mind by the time we reached pool bar.
Big fan of steak's so we took to Porterhouse. Where a dull interior, not so comfortable chairs and smokey steak smelling restaurant welcomed us. The restaurant seemed very incomplete as if was the last to be planned and left with no budget to spend on !!! Service was average and at times confused, but the food that followed after the disappointing buildup to Porterhouse made-up for more than good.
Dinner at porterhouse started disappointingly... The waiter handling our table, sounded as if his job hanged by the thread if he failed to sell chateaubriand. He tried his level best to connivence us rather forcefully sell It. not a big fan of big meat cuts, thus we had a small conversation with a gentlemen announcing himself as the outlet manager and it sounded no surprise talking to him, our server who almost forced us to have chateaubriand was a byproduct of the rude and Autocratic style of managership !!!
We ordered Foie gras terrine and Caramelised sea scallops as starter and in main course Ribeye and Tenderloin accompanied by our choice of French style vegetable hot pot and Home cut fries
Terrine was a little disappointment to eat, but still scored 10 on 10 even before we ate it due to the extreme delicate touch to the plate. Very colourful and innovative yet so simple. Scallops were nice juicy and cooked well, with creamy butternut squash complementing it perfectly. The added beef cubes in the creamy squash Raghu is still making us wonder on a comment for that !!! 'Unique combination'
Both the steaks were cooked and seasoned very well, nice and juicy again. Home cut fries tasted good but after we dusted off the excess salt on it !!! Vegetable hot pot was a surprise tasting buttery and seasoned perfectly this time, value for money.
But the cake was taken by 'Ali' who somehow seemed to have noticed we did not enjoy our conversation with our server and then the manager, thus in his heavy african accent with lots of humour infused he approached us and enquired about our steak cooking satisfaction and our overall meal experience. Two mins of conversation with him surely ended our day with laughter and if we go by his closing line since the steaks were cooked perfectly : 'He can still be friends with the Chef who cooked it'
With 28 years of experience including 16 years in hospitality Sector I can with confident comment - 'Sofitel The Palm' is an epic in the making when fully operational !!!
- Official Description (provided by the hotel):
- Discover why SOFITEL DUBAI THE PALM LUXURY APARTMENTS is such a superb destination for family vacations in Dubai. Adults and children alike will be thrilled by the relaxed Polynesian island theme of this luxury 5-star resort on Palm Jumeirah island. Families can vacation in a beach-side suite or villa with Gulf views. Serviced apartments suit longer stays, with kitchens, lounges and up to 3 bedrooms. Babysitting can be arranged if you fancy a night in downtown Dubai, a monorail or taxi.Amura Kids Club guarantees hours of fun for children of all ages, keeping them happy, active and safe while you indulge in well-deserved relaxation. Two of the swimming pools are exclusively for kids, who will love the slides and waterfalls. Seven restaurants and bars offer refined cuisine from around the world so there's something for every taste.Don't miss the popular Friday brunch at family-friendly Manava, which offers heaped buffets for breakfast, lunch and dinner throughout the week. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Holiday Gems, Expedia, Odigeo, LoveHolidays, Southall Travel, Ctrip TA, ACCOR, Nozio Netplan srl, Priceline, TravelUp, Ebookers, Travelbag, Hotels.com, 5viajes2012 S.L., TripOnline SA, HotelQuickly, getaroom.com, Evoline ltd and Cancelon so you can book your Sofitel Dubai The Palm Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Palm Shoreline Apartments Hotel Dubai