My mother and I recently returned from a 7 night stay at this hotel and had a fantastic break. We stayed in a one bed apart (room 7508), which was extremely spacious, clean and had all the facilities you could need on holiday. The apartment was cleaned everyday. The hotel itself is excellent, has a relaxing and calm atmosphere, and has a range of restaurants. I went to dubai as I wanted luxury and great service, with friendly & polite staff and this is exactly what I received at this hotel. The staff at the hotel were fantastic, always happy to help, go the extra mile and always smiling. For example, Kushal, Alex and Yadav are a real asset to the hotel. We also had treatments at the spa, which I would highly recommend.
The hotel is better in reality than the pictures / info you may come across on various websites. I have been to Dubai before, and stayed at a range of hotels, including the Jumeriah Beach Hotel and think this hotel will probably be one of the best hotels in Dubai once it becomes fully operational. However, the hotel is new and as with everything that is new, it takes time for it to be exceptional and perfect in terms of all the little details (e.g time taken to provide room service, clearing tables due to staff shortages etc) and so if that is something that will bother you, then you should probably allow a few more months before you stay at this hotel. This was not a problem for me as the service the staff provide overcomes the minor negatives that some people may complain about (and even with these minor issues, the service you get at this hotel is 100% times better than any of the hotels in England!).
Some people have commented that the pool might not be able to accommodate all the guests / there is not enough space - I think some guests may not realise that there is probably an additional 4/5 pools in addition to the main pool which were never busy when I was there. In my view, there are more than enough pools / sunbeds.
Prices at the hotel are expensive (for example £4 for a can of coke) but I wasn't surprised at this as I would expect this to be the case at a luxury hotel. I suspect that the prices are in line with the prices charged at other luxury hotels in Dubai. This is something that should, however, be factored in if you want to stick to a specific budget.
Overall, if you want to go for a relaxing beach break with excellent service and forget about the pressures of work, this is the perfect hotel. I would love to be back at the hotel tonight!
- Official Description (provided by the hotel):
- Discover why SOFITEL DUBAI THE PALM LUXURY APARTMENTS is such a superb destination for family vacations in Dubai. Adults and children alike will be thrilled by the relaxed Polynesian island theme of this luxury 5-star resort on Palm Jumeirah island. Families can vacation in a beach-side suite or villa with Gulf views. Serviced apartments suit longer stays, with kitchens, lounges and up to 3 bedrooms. Babysitting can be arranged if you fancy a night in downtown Dubai, a monorail or taxi.Amura Kids Club guarantees hours of fun for children of all ages, keeping them happy, active and safe while you indulge in well-deserved relaxation. Two of the swimming pools are exclusively for kids, who will love the slides and waterfalls. Seven restaurants and bars offer refined cuisine from around the world so there's something for every taste.Don't miss the popular Friday brunch at family-friendly Manava, which offers heaped buffets for breakfast, lunch and dinner throughout the week. ... more less
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- Also Known As:
- The Palm Shoreline Apartments Hotel Dubai