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“Excellent Apartment”

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Xclusive Hotel Apartments
Ranked #251 of 542 Hotels in Dubai
Canada
Level Contributor
152 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
“Excellent Apartment”
Reviewed 9 March 2014

It is a two bedroom apartment with full bathroom for each, plus one separate toilet. Nice well equipped kitchen and living room. All is very clean. The people at the reception are efficient. When we had to ask for something, we had a good service. Free Internet Wifi in the apartment, AC, balcony, quiet neighborhood. Two metro station at a walking distance and a great supermarket close by called ’’ Spinney’s’’. We had a great week there.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank milorr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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352 reviews from our community

Traveller rating
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    52
    12
    11
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166
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35
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
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  • Any
English first
Port Harcourt, Nigeria
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 February 2014

Xclusive hotel apartments provides very impressive service alongside the great facilities provided. I travelled with my parents and we actually got value for our money. It was actually the 4th time I was staying at the Xclusive. The complementary wifi was awesome and the speed was just mind blowing - 6 nights of high speed internet browsing 24hrs. Spinneys and Families supermarket are just nearby while Burjuman metro station is a walking distance. Centrepoint (4 great brands, one destination) is also within reach.The front desk and all other staff were really helpful - Ivy in particular. The rooms were clean and the cleaning staff (though late on some days) did a great job of cleaning our apartments and changing the towels and bedspreads as due. I must also commend the efforts at making it possible for us to check in early (9.45am) on the day of arrival. I suggest though that basic extras like washing soap and maybe sponge be provided in the kitchenette - this would really not cost the hotel much but will go a long way in making the stay of their guests even more comfortable. The breakfast came late on the first day (9am) but after we notified the front desk, this was rectified and we had breakfast brought up as early as 7.30am. Went up to the swimming pool on the 8th floor and though we didn't do any swimming, we spent good time lounging by the pool side.I will definitely be back.

Room Tip: We stayed in Room 308 and though the only view was of the space behind our room, it was a great choi...
See more room tips
  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Kenosky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antiguo Cuscatlan, El Salvador
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 26 February 2014

This place is very well located as highlighted by other travelers with several supermarkets in the area. I went with my young daughter and we had a very nice time-rooms were clean, spacious and cleaned well. My daughter loved the massive tv and we had more than enough room in the massive bed. The staff were helpful, but did forget to give a message left for us by a tour operator. The only bits that would have made it better were some control on the AC (too cold) and a few more essential items for the kitchen (a decent knife that cuts and a spatula).

Room Tip: They say the rooms higher up are nicer; not sure but we had the 7th floor and it was very good.
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Acebo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 19 February 2014

Booked a 2BR, 2.5 Bath apartment. Lovely place, not fancy but in good condition, walking distance (less than 5 minutes) to a big shopping mall, big supermarket. Also a mini-mart across the street. In winter, cool nights made it possible to walk quite a bit.
Check-in was easy, with friendly agents. Small lobby, but the room was huge. Nice sitting area, tiny balcony, two big bedrooms, each with its own bath, and a half bath off the living room as well.
Fully equipped kitchen, we cooked simple breakfasts of eggs, toast, cut up fruit, etc. Full size refrigerator too.

For the price, a great deal in Dubai!
Cons:
1) No dish soap to wash dishes; housekeeping left the dirty dishes for us to do. I called and was told it's not provided. Fine, I can buy some, but really at a US$220/night apartment? It'd cost about 10 cents for the hotel to provide little packets in the kitchen, especially for a short stay who wants to be buying a bottle of dish soap?
2) No towels in the room on our 3rd day. Zero. Had to call down. They brought some within 15 minutes.
3) When our (one day delayed) 3 person came, a married woman who was going to sleep in the 2nd bedroom, we informed the front desk that she'd be arriving that evening, and gave the agent her name. The desk agent frowned, and she said, "Sorry sir, but this is a FAMILY hotel." As in, sorry but your prostitute "friend" isn't allowed. Umm huh? In a place where they rent apartments with 3 beds, their minds go first to hookers? Yuck.
I actually don't blame the housekeeping or front desk for this, it's a staff training/management issue to not have enough towels on hand, not provide 10-cent packets of dish soap, etc. And while I get that it's a Muslim country, there needs to be some training on these issues.
That said, I would return; the facility is nice, centrally located to both old and new Dubai, and in generally good shape, plus it seems to be quite competetive with the other nearby serviced apartments like Winchester (more expensive) and Golden Sands (also more expensive).

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank jcaulum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 8 February 2014

I have just returned from an 8 day vacation in Dubai. Last year my friend and I had stayed at the Xclusive Maples Hotel Apartments ( another hotel in the xclusive chain), it was just across the street from the xclusive apartments but the price was slightly higher this year, so we went for the xclusive hotel apartments and it couldn't have resulted better. The location in Bur Dubai is just perfect for us as it is close to everything! 5 minute walk to the metro station and bus station. 5 minute walk to Burjuman Mall, Centerpoint Mall and Spinney's hypermarket. There is also a decent supermarket just infront of the hotel ( Family). Give or take 20 to 25 AED Taxi to Dubai Mall and Deira City Center Mall. We had a quick and a smooth check in and the surprise of the free wifi for the whole week couldn't have made us happier, since that was not the case at the maples last year. The apartment is spacious, fully furnished and clean. It had a wide also fully equipped kitchen area with a kettle, kitchen utensils and a modern fridge. We have read reviews about the staff being rude and unhelpful, but that couldn't be more further from the truth!!!!!! They always greeted us with a big friendly smile, always prompt to answer our questions and they were extremely helpful helping us to stop taxis. A very big thank you to the Pilipino bill boy who carried our super heavy bags on our last day and helped us to weight them before heading to the airport. Thank you for the great stay and it will be the hotel we choose if we come back again to Dubai.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hebamahgoub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Harcourt
1 review
Reviewed 24 January 2014

Cons: 1. We got in at the early hours (4 am) of 31st of December 2013 and we had to wait until 11 am to get checked in

2: The rooms were never cleaned satisfactorily

Pros: Excellent Staff (very friendly and Courteous: Sabatini and Shawswata)
Gave us a complimentary ride to the airport when we checked out
great location ( Families supermarket, Spinneys)

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Azumdi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
50 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 20 January 2014

My family stayed here in 2009 (sorry for the late review) in a 2 bedroom apartment. The apartments are very big and very clean. They are well located for local supermarkets, restaurants and the Dubain Metro, which had not long opened when we stayed, The roof top pool was fairly small but adequate, it didn't get very busy. I also thought the price of the room was very reasonable.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MeesterBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Xclusive Hotel Apartments

Property: Xclusive Hotel Apartments
Address: 17B St | Behind Spinneys, next to Burjuman Mall, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#143 Family Hotel in Dubai
#211 Luxury Hotel in Dubai
Price Range (Based on Average Rates): £
Hotel Class:4 star — Xclusive Hotel Apartments 4*
Number of rooms: 55
Official Description (provided by the hotel):
Xclusive Hotel Apartments, located in Bur Dubai's Golden Sands area, the Xclusive Hotel Apartments is a short walk from the city centre. It has a gym and an outdoor pool. The air-conditioned apartments at the Xclusive Hotel Apartments have modern furnishings with Arab influences. Each unit has a balcony, a fully equipped kitchen and a seating area with LCD TVs and DVD players. A continental breakfast is served in the room with an additional charge. Hotel Apartments also has its own health club featuring a gym with cardiovascular equipment. Guests can also take advantage of special discounts and offers on city tours, excursions and desert safaris. The Xclusive Hotel is centrally located for many of the city's international businesses, banks and shopping malls. It is 12 km from Dubai International Airport and within easy reach of Dubai's beaches. Bur Dubai is a great choice for travellers interested in deserts, sightseeing and business. ... more   less 
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Also Known As:
Xclusive Hotel Dubai

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