I was checked in to a room after a long flight and there was a water leak from the roof in the sitting area. Informed reception couple of times. A technician came and inspected and said it take time to fix.
The hotel did want me to stay for more time till they fix the leak. i was so tired and it was 12 midnight. I told reception about my problem and with great difficulty i got my room changed.
The guys at the reception do not know the customer survice and provide you with very poor service. They treat you as someone who has come to seek their help.
No wifi in the hotel which is a mandatory requirment.
I do not recommend this hotel to a anybody.
- Official Description (provided by the hotel):
- Copthorne Hotel Dubai is ideally located in Port Saeed, Deira just 300 metres from the shopping and entertainment complex, Deira City Centre and metro station and within 4kms of Dubai International Airport (DXB). Overlooking the picturesque Dubai Creek, it is contemporary in style with 210 spaciously comfortable guest-rooms and suites. Most rooms offer guests relaxing views over Dubai creek and surrounding parks from private balconies and room types include the Superior Room, 1 bedroom and 2 bedroom suites, as well as our 4-bedroom Duplex Penthouse Suite. Other facilities include 2 Restaurants serving international cuisine and non-alcoholic beverages, 5 meeting rooms, an outdoor pool terrace and jacuzzi, health club, Spa and ladies hair salon. The Copthorne Hotel embodies Arabian hospitality provided by a multi-lingual team of service driven hoteliers. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Southall Travel, TravelUp, Hotels.com, Booking.com, Expedia, TripOnline SA, Ebookers, Evoline ltd, getaroom.com, Cancelon and HotelQuickly so you can book your Copthorne Hotel Dubai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Dubai Copthorne Hotel