We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Absolutely amazing”
5 of 5 bubbles Review of Atlantis, The Palm

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Atlantis, The Palm
Ranked #94 of 540 Hotels in Dubai
Certificate of Excellence
Perth, Australia
Level Contributor
134 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Absolutely amazing”
Reviewed 18 September 2011

We just stayed here for one night as a stopover on the way to Europe, and we were not disappointed. We stayed in a superior room on the 14th floor. The room was huge and the bathroom was amazing. The waterpark was a lot of fun and great after we'd been travelling since the middle of the night. We decided to order room service and were very impressed with the quality of the food we received. We would definitely recommend this hotel to others.

Room Tip: Upgrade to a superior room
See more room tips
  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank tractor33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

15,945 reviews from our community

Traveller rating
    10,467
    3,202
    1,285
    508
    483
See reviews for
8,249
4,332
199
596
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3,618)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 September 2011

I stayed at the Atlantis for 6 nights with my Girlfriend. After a nice flight to Dubai we checked in around 9pm and was not disappointed.
The service was great from the start and the hotel was simply Amaizing!
The hotel room was very nice and had everything needed for the stay. The best shower I've had in my life :)
There was always something to do or see in this hotel. We had a nice meal in Ossiano... Was great service and food was excellend. We both loved it. Cost around 2300 D. All the food o. Our other nights was great too.
We also enjoyed the Beach with a nice view of Dubai. Nice and relaxing. We also had some really good fun in the Aquaventure Park. We spent our final day at Dolphin Bay, what a good time we had. Excellent service and we both really enjoyed it. The whole time we spent here was priceless. I have some good memories here with my Girlfriend and would recommend and also stay at this great resort again.

Many Thanks.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MRFRANK86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 September 2011

We (me my wife & our 3 year old kid) visited the Atlantis to celebrate one special occasion on 16th Sep 2011. It's a beautiful Hotel with very good amenities. Customer service is pleasant and reservation for various activities is quick. Staffs are very polite and guide the guests nicely. The view of open vast ocean from the balcony of the room was mesmerizing.

Restaurants serve great food. You have many options to try out. We tried the Lebanese (Lebantine) & Indian (Saffron) ones and are really pleased. Especially the belly dance at the Lebantine restaurant. The Hotel gives you a very good experience of shopping as well; starting from dresses, sun glasses, souvenirs to expensive watches, jewelry.

The interaction with Dolphin was awesome. You get a chance to touch, hug, kiss, dance and swim with the mammal. This is not a part of the package; you have to pay separately for the experience. I felt the prices were bit high for the duration and activity / experience.

The Lost chamber has a good collection of marine animals; children loved it, even adults would like it too.

Aquaventure is a cool place with good rides & slides. The shark attack ride which takes through the tunnel inside a big aquarium was great. The wave ride with family was very pleasant and relaxing.

I have no words to praise the beach and the swimming pools at the Atlantis. You can relax the whole day out there.

The only below expectation experience was the room. We booked a deluxe room; but it was like a normal 3 star hotel room and not like a 5 star hotel. They did not have oral kit or water in the room; we had to order for that.

I would recommend for the hotel. My overall rating would be 4 / 5.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
2 Thank ashok_ppt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 September 2011

the atlantis is brilliant, considering they have thousands of people in and out everyday they still keep the quality immaculate, everyday you find some thing new in the hotel, we went on our honeymoon and got treated very well. we went half board and to be honest that was enough as its so hot you just drink water until dinner, food was perfect, any thing you can imagine, ok its not cheap but we would say its worth every penny, we would recommend staying in the hotel pools and water park as we went to wild wadi park one day and didnt think much of it compared to aquaventure. overall we had 6 days and loved every second of it, prob enough time to do most things like malls and sight seeing etc. if you have any questions im happy to help

Room Tip: ask for palm view
See more room tips
  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank pthev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
midlands
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 18 September 2011

When you walk into the reception there is only one word on your lips, WOW !!!!!! the place has everything. we checked in during the early hours, quick and seamless and were shown to the lift in the west tower where someone shows you exactly where to go.( the lifts always have a staff member in attendance).
the rooms are superb, everything you could possibly want including the most comfortable bed ever !!. there is a fruit bowl and 2 botles of water which is complimentary the mini bar contents have to be paid for which are not cheap granted.
We stayed half board which obviously limits your selection of restaurants but the food was superb, never had to wait for a table and service excellent.
Different bars and coffee bars are scattered around which all give a totally individual experience. I feel for a hotel of this quality it is not expensive in the bars and you do get quality service.
Despite the size of this place everyone without fail is made to feel equally special, there are people here, footballers and dignatries who obviously have alot of money but are treated no different from what i saw which is good.
Hotel employs over 80 different nationalities who all speak good english and are polite and courteous at all times.
i could go on and on regarding the opulence of this place but try it for yourself, its an experience you will never forget trust me.
We love dubai and one of our highlights was afternoon tea at the burj al arab. must be prebooked but soooo worth it. panoramic views from the 27th floor and made to feel like royalty. and food to die for to boot.
dont hesitate go and see for yourself.

  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank villa4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muscat, Oman
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 September 2011

i spent only one night with my wife at this hotel, it was a great experience, the hotel is located in the artificial island (the palm), it is a human made island. the hotel is WOW from outside, very beautiful poolside, i checked in at 12 afternoon, i asked for king size bed room, they told me either to wait till 2pm for the room to be ready, or to take a twin queen size bed room at that time, i was not very much happy coz i consider that as demote, though they said they will promote me to a Atlantis room !, the beds size was not bad though, we slept on one bed myself and my wife, i am sure they could upgrade us to a better room but they took advantage of our early arrival.
the room i booked (Deluxe or Atlantis room) are just like any other 5 star hotel rooms, nothing so special, but nice, clean and neat. my booking included access to acuaventure (water rides park) and (lost champers) aquarium. i enjoyed both ..
the hotel is distance from the town, it is also distance from shops and malls, if you dont have a car, then be ready to spend the time in the hotel only, however there is a taxi rank outside the hotel if you want to move around. Generally the hotel staff were nice and kind. Service was good. i would say it is worth pay and recommended.

Room Tip: sea side, higher floor for better view.
See more room tips
  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Omani_Advisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chepstow, United Kingdom
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 17 September 2011

Stayed as part of family group in early August,only for the last 3 days of 14 day stay in Dubai.The Water park, Aquarium and Lost Chambers are excellent,had a great time in the Water park. We stopped in the East wing on 6th floor room had no balcony bathroom o.k room clean and tidy but not 5 star.We used East and West wing breakfast restaurants and on our way out at 9am people would be waiting outside for table's to be come vacant.We also used these restaurants in the evenings but I found them very noisy,also a cup of coffee or tea after dinner 5 pounds first time in a Dubai hotel I've been charged make no mistake this hotel is geared to make you.pay for as much as possible.The door and room staff were polite and friendly the rest I found a bit indifferent quite average really.You have to admire most of these hotel staff,if you take time to talk to many of them they come to work in Dubai to support families and even parent's,most of their wages are sent home. Most seem to work 6 day's a week for what we would earn in a day they get board and lodge, 6-8weeks paid leave and return air fare home so every little tip help's them.Have stayed at Royal Meridian twice and Palm Tree Court and afraid to say this hotel is not in the same league.
's

Room Tip: Pay as much as you can afford
See more room tips
  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
7 Thank Lewis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Dubai hotels
4.4 mi away
Burj Al Arab Jumeirah
Burj Al Arab Jumeirah
#25 of 540 in Dubai
4,047 reviews
1.2 mi away
Sofitel Dubai The Palm Resort & Spa
2.1 mi away
Fairmont The Palm, Dubai
Show Prices
Show Prices
Show Prices
2.2 mi away
Jumeirah Zabeel Saray
Jumeirah Zabeel Saray
#45 of 540 in Dubai
4,865 reviews
2.1 mi away
Waldorf Astoria Dubai Palm Jumeirah
14.4 mi away
Raffles Dubai
Raffles Dubai
#2 of 540 in Dubai
3,216 reviews
Show Prices
Show Prices
Show Prices

Been to Atlantis, The Palm? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Atlantis, The Palm

Property: Atlantis, The Palm
Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in Dubai
#28 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#61 Spa Hotel in Dubai
#88 Luxury Hotel in Dubai
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Official Description (provided by the hotel):
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, TravelUp, Holiday Gems, Expedia, Booking.com, Southall Travel, Destinology, Odigeo, Traveltool, S.L.U., TripOnline SA, Cancelon, Evoline ltd and HotelQuickly so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing