this was our 2nd stay, the 1st being perfect, so hard to top.
the leisure facilities, water park, beach , public areas, perfect as the 1st time.
we had been on a far east tour staying in 5 hotels, Atlantis being the last, most expensive, highest star rating and the worst.
check in on a saturday morning, check in desks was absolutely swamped, like a cattle market, lobby was rammed, terrible atmosphere all round great start !
long winded check slows every thing down.
was given a large room on the 18th floor with balcony, nice, room smelt musty, just thought people had smoked in it before, so we unpacked.
after close inspection the ceiling had mould all the way round the ceiling perimeter, this doesnt happen overnight !
we were only staying for a night so couldnt be bothered to re - pack and move.
breakfast at kalidescope, again busy, cattle market atmosphere.
Q to be seated, scrap and push to get hot food from the food stations not 5*
on check out i showed reception pictures of the damp, very apologetic. complaint was handled very proffesionally , offered limo to airport, they gave my daughter a room for the rest of the day as compensation due to her very late flight. thank you.
unfortunatley when you pay £300 per room half board, and had stayed in 3/4* hotels during the previous 2 weeks, better rooms and eating conditions for a fraction of the Atlantis price , doesnt live up to the hype.
will try the jumerah beach next time !
- Official Description (provided by the hotel):
- Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more less
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- Also Known As:
- Atlantis The Palm Dubai
- Atlantis The Palm Hotel Dubai