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Reviews (19,634)
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12,804
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Reviewed 3 weeks ago

chic hotel, the food is excellent (the queue to the restaurant, but they are moving fast), in the room everything is for a cafe and tea, chic bed, wardrobe with lighting, shower and canvas, very comfortable free buses to the city, the water on the beach is warm, transparent, all. Only very few tourists who play volleyball, mostly all lie by the pool.

Room Tip: original number, beautiful view
Stayed: May 2018, travelled with family
Review collected in partnership with this hotel
Thank genavalera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ATP_GuestRelations, Manager at Atlantis, The Palm, responded to this reviewResponded 3 weeks ago

Dear Valued Guest,

Thank you very much for taking the time to share your experience on TripAdvisor, it is always a great pleasure to read feedback such as yours and I am thrilled to hear that you enjoyed your visit. You perfectly described the environment where Atlantis, The Palm is located, with our award-winning waterpark, Aquaventure, 1.5km of private beach as well as 23 restaurants just a few steps away.
Thank you very much for leaving this wonderful review and I hope we have the opportunity to welcome you back to Atlantis, The Palm soon.

Best regards,

Guest Relations Team, Atlantis, The Palm

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Reviewed 3 weeks ago

It was really brilliant hospitality by Atlantis Team, even they provided Complimentary Birthday Cake to me for celebration, food was awesome in Saffron and Kaleidoscope next time will definitely stay them again..coming sooooonnn

Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
Thank Bilal A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ATP_GuestRelations, Manager at Atlantis, The Palm, responded to this reviewResponded 3 weeks ago

Dear Valued Guest,

I was thrilled to read your review of your recent stay with us, it is delightful to see your enthusiasm about different aspects of the hotel and how you have enjoyed your stay with us.
We love special occasions and are honored that you joined us for your Birthday! I am glad that you were able to enjoy Atlantis, The Palm through our team and look forward to having you both back for many more special occasions! We are delighted that you are thinking of returning for another enjoyable holiday and will do our utmost to take the best possible care of you. On behalf of the team here, we would love to have you back for another brilliant stay in the future.

Best regards,

Guest Relations Team, Atlantis, The Palm

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Reviewed 3 weeks ago via mobile

One of the memorable moments of life... waterpark and other activities has exceeded my expectations more to stay there again and again... Staff was excellent and helpful means no words to say.... View from my room was excellent... Food and restaurants were awesome... Even we got chance to explore waterpark even after checking out the hotel... Amaxing experience for the entire family... Specially for the kids....Thank you so much ATLANTIS & STAFF........A.......M.....A......Z........I........N........G.....One of the memorable moment of life... waterpark and other activities has exceeded my expectations more to stay there again and again... Staff was excellent and helpful means no words to say.... View from my room was excellent... Food and restaurants were awesome... Even we got chance to explore waterpark even after checking out the hotel... Amaxing experience for the entire family... Specially for the kids....Thank you so much ATLANTIS & STAFF........One of the memorable moment of life... waterpark and other activities has exceeded my expectations more to stay there again and again... Staff was excellent and helpful means no words to say.... View from my room was excellent... Food and restaurants were awesome... Even we got chance to explore waterpark even after checking out the hotel... Amaxing experience for the entire family... Specially for the kids....Thank you so much ATLANTIS & STAFF........

Stayed: June 2018, travelled with family
1  Thank SanTheChamp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ATP_GuestRelations, Manager at Atlantis, The Palm, responded to this reviewResponded 3 weeks ago

Dear Valued Guest,

It is fantastic to hear about your amazing feedback regarding your recent visit to Atlantis, The Palm. It is a great pleasure for us to know you have enjoyed your stay with us to the fullest and that our team has contributed to an unforgettable experience at Atlantis, The Palm. I am delighted to pass this on to all colleagues, as we all strive to make our guests’ stay as special as yours.We endeavor to provide amazing experiences and everlasting memories to each and every guest that walks through our doors, so I’m genuinely thrilled to hear about your excitement and positive feedback in regards to the resort facilities, service, marine & waterpark activities.
We’re thrilled to hear that you found Atlantis the perfect place for your family and this is something we greatly pride ourselves on. With nearly all of our rooms offering inter-connecting doors, an award-winning Kid’s Club, free entry to Aquaventure, family amenities available at request and offers such as Kid’s East Free at Seafire from 5pm-7pm daily, we try to think of everything when it comes to entertaining the little ones.
Thank you very much for leaving this wonderful review and I hope we have the opportunity to welcome you back to Atlantis, The Palm soon.

Best regards,

Guest Relations Team, Atlantis, The Palm

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Reviewed 3 weeks ago

The hotal was amazing , all the staff was graet I really like the water park , the aquarium and the spa i had a great time at atlantis with my friends and i advice it for relaxing and to have an advancher in wather park

Stayed: June 2018, travelled with friends
Review collected in partnership with this hotel
Thank halqat288232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ATP_GuestRelations, Manager at Atlantis, The Palm, responded to this reviewResponded 3 weeks ago

Dear Valued Guest,

Thank you for taking a moment of your valuable time to share your wonderful and unforgettable experience here on TripAdvisor. I am delighted that you had an amazing stay with us. We’re so pleased to hear that your stay with us exceeded expectations and that our efforts to blow away guests at every opportunity was well received in this instance.
On behalf of our entire team, we are so happy that you sampled and enjoyed everything our resort has to offer. It sounds like your stay was met with peace, relaxation, and joy at every turn.

We hope to welcome you soon.

Best regards,

Guest Relations Team, Atlantis, The Palm

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Reviewed 3 weeks ago

Thank to the employees at Atlantis the Palm hotel Dubai , very helpful,smiling and professional . Everything was like I expected , the pool and the beach were clean . I had a great time with my children . Thank you Atlantis

Room Tip: Very clean, nice and quiet rooms
Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
Thank mayali2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ATP_GuestRelations, Manager at Atlantis, The Palm, responded to this reviewResponded 3 weeks ago

Dear Valued Guest

We are pleased to hear that you and your family had a great time together at our resort. We are pleased to learn that everything including the pool, and the beach was upto your expectations.It is fantastic to hear our team has contributed to a successful and memorable stay with us. We pride ourselves on our attentive staff and an informal yet impeccable service.
Should you find yourself dreaming of another stay in paradise, it would be our honour to host you again.

Best regards,

Guest Relations Team, Atlantis, The Palm

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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