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“Excellent all rounder” 4 of 5 bubbles
Review of Four Points by Sheraton Sheikh Zayed Road, Dubai

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Four Points by Sheraton Sheikh Zayed Road, Dubai
Ranked #96 of 544 Hotels in Dubai
Certificate of Excellence
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent all rounder”
4 of 5 bubbles Reviewed 3 November 2013

Just come back from a weeks visit to the 4 points, can't fault it. We paid a reasonable price for the deal and got great value for money. It's situated on a busy road with restaurants all around it. It sits between two metro stations which is easy to use and it's only one stop from the Dubai mall and burj Kalifa. The staff were always willing to help, nothing was ever too much trouble. Make sure you go out for brunch and visit the observatory at the Marriott in the marina, stunning views. Only downside was breakfast expensive and not that good so only used it once, better and cheaper elsewhere. I would definitely return.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiona_SZR, Front Office Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review, 12 November 2013
Hi Peter C,

Thank you for taking the time to share your recent review.

It's great to hear that you had an enjoyable stay with us last month, and that our team had always been happy to assist.

We hope to welcome you back during your next visit.

Warm Regards,

Fiona M
Four Points by Sheraton SZR
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (350)
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London, United Kingdom
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 3 November 2013

We've stayed in a lot of hotels and reckon any negative points in other reviews should be ignored! This hotel has been great all around.

The service was second to none, every member of staff was polite and attentive. The roof top bar and pool was also good, with a nice selection of food and drink. The pool was adequately sized too.

We stayed in a preferred room which was huge and clean, with very comfy beds compared to most hotels. Also a great corner view of the Burj Khalifa if you ask nicely!

Breakfast was very good, as was pretty much all the food. We ate dinner at
Luigi's, all of which was tasty and of good quality except a pizza which was a bit bland. Great corner pasta though!

Being in a good central location too, we would stay here again without a doubt!

  • Stayed November 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tomuknz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiona_SZR, Front Office Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review, 12 November 2013
Hi tomuknz,

Thank you for sharing such lovely feedback. It's great to read such positive reviews, and such a pleasure to hear that our team members had always been there to assist.

We truly hope we can welcome you back again soon.

All the best,

Fiona M
Four Points by Sheraton SZR
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
midlands uk
Level Contributor
93 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 1 November 2013

We stayed her twice in 3 weekends as a stopover hotel there & back on a trip to South Africa.
This clean, modern, well run hotel is also well situated on Sheikh Zayed Road.
It's nestled conveniently between 2 stops on the metro, a 2 minute walk to either & one stop from the Dubai mall & there are a number of restaurants & coffee shops within a 5 minute walk.That said it was almost as cheap to use a taxi to the Dubai mall as there were 2 of us & it is so close. Taxi's are very reasonable in Dubai, especially over short journeys.
The rooms are clean & functional, the front desk speedy & efficient. There is a small rooftop pool area which was always in the shade it seemed plus 2 areas with sunbeds some near the pool (shaded) some around the corner in the sun. The same area at night is also a rooftop bar & there are good views from up there day & night.
We were very fortunate to be upgraded on arrival on our 2nd visit (it was my birthday) to a suite which was excellent & very spacious.
We found the breakfast buffet quite expensive & consequently didn't use it. Other restaurants in the hotel seemed more reasonably priced but due to the amount of choice in restaurants available in Dubai we didn't get a chance to try them.
Our one negative comment would be that there are only 4 lifts serving the entire hotel & at times the wait for them was lengthy. That's just bad design from the buildings architects though there, nothing the hotel management could do about that.
Aside from this it's a fine,well run hotel but without any particular wow factor & it's not what one would call cheap. Because of this I would probably choose to stay elsewhere the next time I visit Dubai although if t was on a deal I would be tempted.

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 34769pete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiona_SZR, Front Office Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review, 12 November 2013
Hi Pete34769,

Thank you for taking the time to share such a detailed review. It's great to hear that we had the pleasure of welcoming you to our hotel on 2 occasions and I hope that you enjoyed your birthday whilst in Dubai the second time.

We hope to welcome you back during your next pass through Dubai.

Kind Regards,

Fiona M
Four Points by Sheraton SZR
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 30 October 2013

Holidayed in 2012
This hotel has a super location right on Sheikh Zayed Road near to the monorail - easily walkable despite the often hot conditions in Dubai! Easy to locate. Rooms are particularly spacious - beds were quite comfortable and we definitely had a good sleep there! Bathroom slightly looked outdated. We had a balcony where we could see for miles - used it to dry off a bit of the washing!
Loved checking out the rooftop and rooftop bar. Some cool facilities there but didn't have that much time to use it. Overall, a relaxing time and would recommend.

  • Stayed November 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank suwii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiona_SZR, Front Office Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review, 12 November 2013
Hi suwii,

Thank you for taking the time to post your recent review. Great to hear that we had left an impression on you a year after your visit.

The view on offer from Level 43 is amazing, and beds still just as comfortable. We hope to welcome you back again soon to experience the Four Points comfort again.

Warm Regards,

Fiona M
Four Points by Sheraton SZR
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beirut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 19 October 2013

I stayed at the hotel for two nights during Eid, the hotel was pretty old, average décor, with gloomy carpets in the hallways. I'd asked for a smoking room and got stuck with one in the 2nd floor. I could always here noises from the rooms nearby and the hallways always had a bit of an unpleasant smell. The pool is small, tiles old and not pretty yet the view up from the 43rd floor is quite nice.

The room however was clean and nice, I enjoyed it. The bathroom was clean yet nothing special.
Staff is friendly and the service is fine.

All in all I would've preferred to pay extra somewhere else for an overall better experience. It was not worth what I had paid.

  • Stayed October 2013, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Sandra H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiona_SZR, Front Office Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review, 22 October 2013
Hi Sandra H.

Thank you for taking the time to share your feedback.

I am very sorry to hear that our hotel facilities did not meet your expectations. Unfortunately our Smoking rooms are located between the 2nd to 4th floor, and being Eid we were unable to locate you higher given the occupancy.

I am happy however that you found our team members to provide friendly service and you enjoyed the view from up at Level 43.

Hopefully we can welcome you back to Level 43 during your next trip to Dubai.

All the best,

Fiona M
Four Points by Sheraton SZR
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
113 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 15 October 2013 via mobile

Stayed here during Eid Mubarak 2013. Took the bus from Abu Dhabi to Dubai and was dropped off one metro stop away from the hotel.
I booked the hotel on Priceline, but not using the Name your own price feature.
Check in was a breeze. Got a large room on the 11th floor with a pretty big bathroom. The hotel has a rooftop pool and gym with a 360 degree view of downtown Dubai.
The metro is only a 4 minute walk and one stop from the Dubai mall. The mall alone takes days to wander around. We were in Dubai for 5 days and still didn't get to see all of the mall. It has a full size ice skating rink and huge a aquarium. Not to mention all the restaurants. If it wasn't for all the abayas and kanduras, I would have thought I was back in America. The mall is also connected to the Burj Khalifa.
Back to the hotel. Our room had a small fridge, which you must have in the UAE to keep your water. Staff was extra friendly and helpful. Definitely staying here on our next trip to Dubai.

Stayed October 2013
Helpful?
2 Thank LangStonR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiona_SZR, Front Office Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review, 16 October 2013
Hi LangStonR,

Thank you for taking the time to review your recent trip to Dubai.

Great to hear that the hotel met your needs and our team were both friendly and helpful.

We look forward to welcoming you back during your next trip to Dubai.

All the best,

Fiona M
Four Points by Sheraton SZR
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
yorkshire
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 12 October 2013

Excellent value with 30% off, stayed in a corner room on the 17th floor which was spacious and had views towards the beach.
Very quiet so slept well but mainly because the bed was large and comfortable. Bathroom was spacious with plenty of hot water.
All areas of the hotel were clean and all the staff were the friendliest we have ever met in a hotel of this size.
Breakfasts were good value with plenty of choice of hot and cold dishes and eggs cooked to order.
Loved the roof top pool, really relaxing and could always find a sun bed, whatever time we went up it was never that busy. Spent a couple of evenings up there when the cocktail bar opened, it was lovely just to sit and watch the view of Burj Khalifa while sipping cocktails.
Location was a big plus being a short taxi ride from airport or to the beach and walking distance to the metro.
Would definitely stay here again.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank gill h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiona_SZR, Front Office Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review, 16 October 2013
Hi marshymallow,

Thank you for taking the time to post such a positive review.

It's brilliant to hear that you had enjoyed your stay with us last month and our team had been so friendly.

Great that that you had the chance to enjoy the view on offer at leve 43 with a few cocktails to unwind during your trip.

We look forward to welcoming you back again the next time you're coming to Dubai,

All the best,

Fiona M
Four Points by Sheraton SZR
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Sheikh Zayed Road, Dubai

Property: Four Points by Sheraton Sheikh Zayed Road, Dubai
Address: Sheikh Zayed Road, Dubai 116162, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#61 Romantic Hotel in Dubai
#77 Family Hotel in Dubai
#78 Business Hotel in Dubai
#91 Luxury Hotel in Dubai
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Four Points by Sheraton Sheikh Zayed Road, Dubai 4*
Number of rooms: 384
Official Description (provided by the hotel):
Four Points by Sheraton Sheikh Zayed Road is strategically located on the most prestigious stretch of Sheikh Zayed Road. We’re within easy reach from the World Trade Centre, Dubai International Convention & Exhibition Centre, Dubai International Financial Centre, various corporate hubs and Business Bay. The world’s largest mall, Dubai Mall, the spectacular Dubai Fountain and the world’s tallest tower, Burj Khalifa are a convenient 5 minute drive away. If you’re keen on exploring the city, the Four Points by Sheraton Sheikh Zayed Road is where you want to be, with 2 metro stations within easy reach and Dubai International Airport just 15 minutes away. Whether you’re in town for business or leisure, you’re in for a great stay in each of our 384 modern, comfortable and spacious guest rooms, suites and apartments. After a long day of business or sightseeing, enjoy spectacular views from our floor-to-ceiling windows or relax in front of the flat screen TV, before getting a good night’s sleep in the Four Points by Sheraton Four Comfort Bed™. Plus, enjoy free extras like bottled water and wireless Internet access. Our business rooms offer extra space for the working professional on the go, plus complimentary access to the Z Lounge, where you can enjoy breakfast, happy hour and all-day snacks. The one, two and three bedroom apartments are ideal for families and extended stays. Start each day with a good breakfast at The Eatery, our all-day dining restaurant. After a hard day’s work or sight-seeing, relax at Charlie’s and enjoy steaks and a great selection of local, regional and imported craft beers from our Best Brews™ Program. If you’re in the mood for the exotic, try our authentic Moroccan Restaurant or indulge in hearty Italian buffet at Luigi's. If you’re looking to get active, the Four Points by Sheraton offers a well-equipped gym and one of the highest located pools in the area, on the rooftop. Level 43 Sky Lounge, also on the rooftop, was named Best Bar in the Middle East at the Middle East Hotel Awards. It offers an excellent venue to enjoy tasty treats, drinks and spectacular 360 degree views of Dubai’s skyline. ... more   less 
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Also Known As:
Four Points By Sheraton Sheikh Zayed Road Dubai Hotel Dubai
4 Points By Sheraton Sheikh Zayed Road Dubai
Four Points Dubai
Dubai Four Points
Dubai Sheraton

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