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Four Points by Sheraton Sheikh Zayed Road, Dubai
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Reviews (2,371)
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All reviewsrooftop barbusiness suitemoroccan restaurantpreferred roommetro stationsky loungeburj khalifazayed roadfinancial centercorner roomtop floorcentral locationbusiness tripdesert safarian upgradeearly checkfantastic hotel
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Reviewed 3 July 2014

What an amazing hotel to stay at! The rooms are fantastic, the views are great, the rooftop bar and pool is really one to enjoy as well as great gym facilities. The Italian restaurant is a great place to go for dinner! Friendly staff all around! Great buffet breakfast as well. Will definitely stay here again!

Room Tip: Try to stay above 15th floor if you choose a standard room. The Suites etc are higher up, so try for the highest you can go on the level of room you booked. The view is worth it.
  • Stayed: July 2014, travelled with friends
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Thank ShireenLouw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

Hands down one of the very best locations in the city. It's close enough to everything that you can easily hop on the metro and get to most places, and far enough that you have a beautiful view of the skyline.

The bar on the 43rd floor has spectacular views. The pool is a dipping pool so if you expect to do laps, you'll be disappointed, but the view from the gym on the 41st floor is huge compensation. Work out in style to a view of the Burj khalifa.

I would caution you not to take posted signs seriously. If you want to have dinner at a restaurant, let them know you plans. I was planning on having the Iftar buffet only to find them packing up an hour early because they didn't know to expect me.

The balcony is always locked. Don't be shy about asking for it to be opened (you can do this at the reception). They'll ask you to sign a waiver that they are not liable if you jump off the roof and you promise not to throw things at pedestrians. :) I had a beautiful view and thoroughly enjoyed the few minutes I braved the heat to enjoy it!

If you are a tourist, you can take a local taxi pretty much anywhere, but honestly you are so close to the metro station and it's such a convenient and splendid way to travel around town. Most tourist destination can be reached by the metro.

Room Tip: Get a room as high as possible. If your room is facing Sheikh Zayed Road(better view), you want to be above the noise.
  • Stayed: June 2014, travelled on business
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Thank Alice A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aqsa Y, Public Relations Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this reviewResponded 7 July 2014

Hi Alice A,

Thank you for staying with us and for writing this wonderful review.

It is fantastic to read how much you enjoyed all aspects of our hotel, particularly the view from Level 43 Sky Lounge.

Your comments have been shared with our team.

We are looking forward to welcoming you back to Dubai soon.

Kind regards,

Aqsa Y.
Public Relations Manager
Four Points by Sheraton Sheikh Zayed Road

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014

Stayed for 4 nights last week and i can honestly say it was just want we needed. Considered its on the main road going through Dubai it was very relaxing. The rooftop pool and bar was lovely and the views were fantastic. The service was good and the food was out of this world especially in the Moroccan Restaurant which you must try!! Also it was 5 minutes away from Dubai Mall which is great. Saw a completely different side to Dubai after staying on the Palm in January which was great to experience. Will stay again.

Room Tip: Choose a room at the back, better views and quieter at night.
  • Stayed: June 2014, travelled as a couple
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Thank Grace M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aqsa Y, Public Relations Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this reviewResponded 1 July 2014

Hi Grace M,

Thank you very much for your fantastic review of Four Points by Sheraton Sheikh Zayed Road.
We are delighted to hear that you enjoyed the Moroccan Restaurant as well as the view from Level 43 Sky Lounge. Next time, do try Luigi’s – our Italian restaurant.

We hope to welcome you back in the near future.

Aqsa Y.
Public Relations Manager
Four Points by Sheraton Sheikh Zayed Road

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2014

I stayed here with my husband for 3 nights, starting on June 20, 2014. We were looking for a conveniently located hotel that allowed us to explore Dubai at its fullest. This hotel was recommended by a friend who visited last year, and i was very pleased with her recommendation.
The hotel is located one block away (2 min walk) from the Financial District metro station, just one station away from the Dubai Mall/Burj Khalifa. It also had 3 Starbucks shops around and multiple casual dining options.
We left the hotel early and came back late, and this hotel was perfect and clean for that purpose. We didn't have the chance to use the pool or have drinks at the Pub, but they appeared clean and nice.
The hotel is small but our room was impeccable and modern. The hotel staff was friendly and attended our requested very promptly. We used taxis from the hotel at all times and found it very convenient, although it can be a bit more expensive than normal taxi (you can also get a regular taxi at the hotel door).
If you are looking for a hotel that is centrally located, with easy access to the metro, the Dubai Mall, and even the Marina mall and Emirates mall, this is the place to stay. We also visited the Gold and the Old Souk (markets)using the metro. The metro station is conveniently located to reach this places, and if you prefer to take a taxi, the price is also very reasonable.
My only recommendation, is that one night we wanted to order room service and the menu options were very limited. Not many options for light dining, (like soups, wraps) were available.
Also, my security deposit has not been returned to me 4 days after i left the hotel, but hopefully this issue will be solved promptly.

I highly recommend this hotel and would definitely visit again when i go back to Dubai.

Room Tip: I payed a normal standard room and it was perfect for what i need, since we didn't spend much time at the hotel.
  • Stayed: June 2014, travelled as a couple
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Thank Maria T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aqsa Y, Public Relations Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this reviewResponded 1 July 2014

Hi Maria T,

Thank you for staying with us and for writing this wonderful review on TripAdvisor. This is highly appreciated by all of us here.

Our staff is one of our greatest assets and your recognition will go a long way in keeping us motivated in our endeavors.

Your comments regarding the room service menu has been shared with our Food and Beverage Manager.

Your security deposit will be released by the bank and normally takes 4-5 working days.

We cannot wait to welcome you back and host another lovely stay.

Kind regards,

Aqsa Y.
Public Relations Manager
Four Points by Sheraton Sheikh Zayed Road

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

We stayed for six nights in this hotel . We were eight of us . The rooms are simple and neat , though the toilet certainly is crammed up . The staff is efficient & courteous , as we are vegetarians & do not eat eggs also , the chef made it a point to make something nice for us during breakfast everyday. The breakfast area is small but the staff manages it smartly. There is a small daily needs store in the back side of the building,next to the hotel where one can even get phone sim . The cherry on the cake is the location , the metro station is just 2 minute walk . Kids enjoyed the stay, in fact all of us did. This hotel is worth the price

  • Stayed: June 2014, travelled with family
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Thank piyush69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aqsa Y, Public Relations Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this reviewResponded 1 July 2014

Hi piyush69,

Thank you for sharing your feedback with us through TripAdvisor.

It is reassuring to learn that our staff was courteous and efficient and that the chef took good care of you.

We are glad you had a great stay with us and we look forward to welcoming you back soon.


Kind regards,

Aqsa Y.
Public Relations Manager
Four Points by Sheraton Sheikh Zayed Road

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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