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“Great Hotel - Highly Recommended”

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Premier Inn Dubai Investments Park Hotel
Ranked #145 of 545 Hotels in Dubai
Certificate of Excellence
Thessaloniki, Greece
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great Hotel - Highly Recommended”
Reviewed 9 March 2014

We stayed with my wife as a part of our business trip to the UAE. Despite the fact that location wise is a little out of the way, the hotel itself was an unexpected pleasant surprise! Clean, spacious rooms, very good bed and pillowes, polite, friendly and helpful staff, good and free wifi, a nice pool on the roof, excellent Costa coffee as a inhouse facility and free sattle bus to the nearest metro station. Taxi is rather cheap in Dubai, so staying somewhere far out, economically but satisfactorily as well, distance should not be an issue. Highly recommended.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank STEFANOS T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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707 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
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  • Dutch first
  • English first
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English first
Dubai, United Arab Emirates
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 7 March 2014 via mobile

Very nice hotel, clean, friendly, spacious and has a costa coffee on site. Perfect if you have a car, but if you don't be ready for some tough walking and/or taxis. Will defiantly use them again when I have a car.

Stayed March 2014
Helpful?
1 Thank KareemTolba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muscat, Oman
Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 March 2014 via mobile

My wife and I have stayed here many times in the past few years. The staff have always been courteous and welcoming. At one time the place seemed to be getting "tired". This, however, is no longer the case. The room was extremely clean and very comfortable. The bar has been re-decorated and has a pleasant atmosphere. I have only two small points of criticism;
1. When I book a double room for two, I expect to get more than one towel in the bathroom!
2. The price quoted has "exclusive of tax and service charge" written in small print underneath. You have no clue of just how much this will be. Each of these items increased my bill for one night by Dhs 87 (nearly £15). With the original quote being Dhs 458 (£74), that's almost a 20% increase on the quote!
So, just beware that the price you are quoted is BELOW what you will actually have to pay!
One other point, on the reception desk there is a sign informing guests that there is now an additional government tax to be applied from March this year of Dhs 20 per night!
This used to be a reasonable quality, cheap place to stay. It's no longer that cheap and, considering its location, if you don't have your own transport you may want to look at options more central to Dubai than this.

Stayed February 2014, travelled as a couple
Helpful?
2 Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
coventry
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 26 February 2014

Came here last week end for a second time as a family of four.

Good Points:
Lovely clean rooms,
Wi Fi
Shuttle Bus
Sports Bar - All day offers on beer
Smiling staff
Kids eat free when adults pay for breakfast
Chef will cook you an omelette if you don't fancy the large range of breakfast choices

Minor point - Is quite far from Dubai centre but taxis are cheap

Enjoy

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coventrykid33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
154 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 22 February 2014

Beside the location which is a bit far from the city itself, this is a good hotel with the pricing. Customer Services are all good and room is clean as well. Hotel also provide free wifi which is with decent internet speed.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank edwintcg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 February 2014

Firstly the location is quite bad, its in a very remote area. Spent 3 nights there but wasnt happy with the service. No basic faclities like soap, tooth brush etc provided. Also the wifi was a bit of a headache as most of the time just wouldnt connect. Also the calling card that was provided by them to make local and international calls wasnt working properly
not at all happy with the staff as well as they just didnt want to listen to what we wanted to say or cooperate with us for that matter

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mzwalele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoWilliams1971, General Manager at Premier Inn Dubai Investments Park Hotel, responded to this review, 20 February 2014
Dear Mzwalele.

Thank you so much for your feedback. It is vital for us as a hotel to receive any and all comments from our guests so that we can try and improve ourselves and our standards for future guests.

We are a budget hotel, and our rates do reflect this, however we do try to offer our guests all of the essentials for an enjoyable stay, and a great night’s sleep, without adding on additional costs and having to pass these on to our guests.

You are quite right in that the hotel is located some distance from the City, however again our room rates do reflect this. We offer four free daily shuttle bus services to the Ibn Battuta Mall and Metro Station. The metro then provides easy and cheap access to the rest of the City. Our shuttle bus also offers 3 runs to the Jumeirah Beach Walk, which is also linked to the Metro.

I apologise most sincerely about the internet situation, this matter has already been addressed by our IT department, and over the last week or so we have put some new processes in place to ensure much easier and quicker access to the internet for all of our hotel guests. I was extremely surprised to read your feedback about my team members as I normally receive nothing but the highest praise for their level of customer service, however I have taken your feedback on board and will use this to train our employees to achieve an even higher standard of customer service in the future.

Thank you again for your open and honest feedback and for giving us the opportunity to learn from our mistakes.

Jo Williams, General Manager, Dubai Investments Park Premier Inn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helsinki, Finland
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 February 2014

+ nice and clean hotel
+ reasonable pricing, free wifi
+ helpful staff
- location is very bad: first you have to take a taxi to the nearest metro station - and it still takes about 30 minutes to get to the city center (the hotel does offer transportation to Ibn Battuta Mall etc, but only a few times a day)
- the area is not very nice. no services, for example restaurants, near the hotel.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank elinatuuliav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Dubai Investments Park Hotel

Property: Premier Inn Dubai Investments Park Hotel
Address: Premier Inn Dubai Investments Park Hotel Sheikh Mohammed Bin Zayed Rd | Dubai Investment Park 1, Dubai 35118, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Dubai
#53 Family Hotel in Dubai
#122 Business Hotel in Dubai
#133 Romantic Hotel in Dubai
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Dubai Investments Park Hotel 3*
Number of rooms: 303
Official Description (provided by the hotel):
Premier Inn Dubai Investments Park is ideal for both business and leisure travellers. Easily accessible from Sh. Mohammed bin Zayed Road, only 20 minutes from Al Maktoum International Airport at Dubai World Cental (DWC). ... more   less 
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Also Known As:
Premier Inn Dubai Investments Park Hotel Dubai

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