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“Wonderful”

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Ascott Park Place Dubai
Ranked #201 of 542 Hotels in Dubai
Certificate of Excellence
Brussels, Belgium
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Wonderful”
Reviewed 5 June 2014 via mobile

The 2 bedroom apartments are very spacious and the family loved it. Food was a problem because od Ramadan and also because there was a limited selection on offer at the adjoining cafe. Otherwise it was a good experience and we would love to return.

Stayed July 2013, travelled with family
Helpful?
Thank PANKAJ A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ascott R, Manager at Ascott Park Place Dubai, responded to this review, 8 June 2014
Thank you for your review.
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Ascott Park Place Dubai, we look forward to welcoming you again at any one of our serviced residences.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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316 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
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Chennai
Level Contributor
74 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 May 2014

stayed here in apr/may. luxurious, well-maintained apartments with all modern amenities. good furnishings. good location on sh.zayed road. Just opposite the metro station. Friendly and helpful staff. does not have a restaurant per se, but there is a good cafe downstairs.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nowisthetime6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ascott R, Manager at Ascott Park Place Dubai, responded to this review, 8 June 2014
Thank you for your review.
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Ascott Park Place Dubai, we look forward to welcoming you again at any one of our serviced residences.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 15 May 2014 via mobile

I had privilege of staying in these spectacular fully furnished and serviced self catering apartments from 2011 to 2012 and can highly recommend. It is very conveniently located within 1 minute walk to Metro station and apartments have all amenities required with spectacular Gym as well as swimming pool. Staff are also well trained and more than responsive to all requests.

Stayed May 2014, travelled on business
Helpful?
Thank Etisalat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ascott R, Manager at Ascott Park Place Dubai, responded to this review, 18 May 2014
Thank you for choosing Ascott Park Place as your accommodation during your stay in Dubai. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orebro, Sweden
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 February 2014

We won a trip to Dubai for five days and we didn´t choosed this hotel by ourself. We were lucky that the travelagency had a good taste and made us staying at Ascot in Dubai.
It is located near the river so you can take an ambra to cross the water to "Goldcity". Its close to many small shops and restaurant. The area around the hotel doesnt look that fancy but for us it was intressting to walk around. We did never feel scared during our stay in Dubai and we walked many kilometers during this travel.
The hotel had big rooms, aircondition, new fruits at the room every day, breakfast buffe was rich and welltasting.
We reallly liked this hotel (but we are not the keen in Dubai)

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sofia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessie M, Front Office Manager at Ascott Park Place Dubai, responded to this review, 7 February 2015
Dear Sir/Madam,

Thank you for leaving your comments on Tripadvisor.

We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests, motivates us to further improve our commitment to delivering good service.

Once again, thank you for your valued patronage. From all of us at Ascott Park Place Dubai, we look forward to welcoming you again at any one of our serviced residences.


Yours sincerely,
Jessie Mahendran
Asst Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Al Khobar, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 January 2014 via mobile

i really like the hotel its modren and nice but the cleaning gays duty starts at the late evening but i really like it and the swimpool is really cool and the gym is really fantastic
it's very close to the subway staten and dubai mall and the warkers are very kind

Stayed January 2014, travelled with family
Helpful?
1 Thank rafeeg2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessie M, Front Office Manager at Ascott Park Place Dubai, responded to this review, 23 May 2015
Dear Mr. Rafeeg

Thank you very much for taking the time to write a review about Ascott Park Place Dubai.

I am glad the you had the opportunity to experience our spacious, modern and well appointed apartments, ideally located on the famous Sheikh Zayed Road.

I have noted your comments about the late cleaning service, please be assured that I will coordinate the plans with the respective team members.

We look forward to welcoming you again at Ascott Park Place Dubai.

Marvin Cajuban
Night Auditor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
HK
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 December 2013

I have a job which requires extensive travel - 3-4x a month, so I have had my share of good and bad hotels. But this one takes the cake - dont stay here if you have a choice.

When we were planning a family vacation (with my in-laws) this December, we decided to stay at a serviced apartment (residence) rather than a hotel. We were in Dubai for about a week with 2 kids so staying at an apartment made sense. When we checked in, the first day's experience was great. Rooms are spacious and staff courteous. WiFi worked beautifully. But then it went downhill.

The rooms seemed to have a problem - probably related to air conditioner vents or carpets in the master bedroom. That made us all allergic, especially the kids. We had the carpets removed and it did'nt help - my kid (3 year old) was vomitting incessantly for 2 days, as the allergy induced uncontrolled coughing. We were lugging the mattress from the bedroom to the living room to sleep (living room was free of allergens).

Still this can happen at any hotel. So after the first night, we called the hotel and told them of the problems. They promised that housekeeping will be extremely thorough in cleaning and will even clean air filters etc. We said OK and went out. Came back to the room at around 6 PM and room was not even cleaned - forget about through cleaning, not even normal housekeeping was done. We called them to send somebody urgently, and were promised that room will be cleaned immediately....after 30 minutes no one...another call, another promise, again no one.....finally after the 3rd call somebody came. The excuse, everybody is very busy as hotel is full.

Not sure if I am being too harsh...but cleaning the room at 9 PM is unheard of, at least to me. Plus, this is supposed to be a luxury hotel. I am not even going into the special request given the vomiting instance. The problem is staff is extremely courteous when we speak to them....but then nothing is done.

This was our first trip to Dubai and we loved it....we are sure to come here again and again. But Park Place (or for that matter any of Ascot properties) are unlikely to figure in our plans.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Anil08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ascott R, Director General at Ascott Park Place Dubai, responded to this review, 5 January 2014
Thank you for your feedback.
We read with much concern about the unpleasant experience you encountered during your previous stay with us.
We always encourage our residents to bring their concern to the Duty Manager at the time when the issue arises. The purpose is to ensure that your concerns are addressed promptly with the objective of making your stay with us a pleasant one. In this instance, I was unaware of the incident and am very sorry to learn that you were left with an unpleasant experience.
I don’t know the way how to contact you, please contact me by phone (+971 4310 8555) in order to take remedial action to ensure incidents like this will not happen again. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 December 2013

We stay here last 19th of December with my friends, family and I, and we had a very modern luxurious rooms with amazing views the City of Dubai,

Great hotel in terms of location, grandeur. Service during our stay was impeccable start from Reception,Conciegre,Telephone operator and to the Housekeeping for I requested extra blanket in just few minutes has arrive. the very a friendly, polite and quick. Rooms, Kitchen and bathroom sizes were spacious and well designed in a practical manner.

And if there's a change to visit here again in Dubai for sure definitely we will come back to this hotel to stay again.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rest R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessie M, Front Office Manager at Ascott Park Place Dubai, responded to this review, 25 May 2015
Dear Rest R,


Thank you very much for taking the time to write a review about Ascott Park Place Dubai.


I am glad the you had the opportunity to experience our spacious, modern and well-appointed apartments, ideally located on the famous Sheikh Zayed Road.

I have noted your warm comments about our friendly staff members and would like to thank you for your kind feedback. I will share your comments with the team.

We look forward to welcoming you again at Ascott Park Place Dubai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ascott Park Place Dubai

Property: Ascott Park Place Dubai
Address: Sheikh Zayed Rd 230 | Park Place Tower, Dubai 117452, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#54 Business Hotel in Dubai
#172 Luxury Hotel in Dubai
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Ascott Park Place Dubai 4.5*
Number of rooms: 118
Official Description (provided by the hotel):
Ascott Park Place Dubai provides luxury residences with comprehensive services and modern facilities in the iconic 56-story Park Place Tower. The floor to ceiling windows in each apartment overlooks breathtaking views of the city or the Arabian Gulf. Ideal for corporate housing, the spacious apartments have elegant furnishings and many contemporary features including wireless internet access, LCD televisions and iPod docking stations. The apartments are soundproofed to ensure tranquility and peace. After a day of business or shopping, take advantage of the temperature controlled 40-metre swimming pool and work out with state of the art Precor equipment. Live on the exclusive Sheikh Zayed Road, home to Dubai's most valuable real estate and business district centre. The Dubai International Convention & Exhibition Centre, Dubai International Finance Centre and other many exclusive shops and restaurants are just a walk away. The Park Place Tower also accommodates 19 floors of commercial offices such as the Pictet & Cie and The Royal Bank of Scotland. The Dubai World Trade Centre Metro Station is just across the road for destinations throughout the city. With the business, shopping areas and beaches close at hand, enjoy the efficiency of location and the excellence at Ascott Park Place Dubai. ... more   less 
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Also Known As:
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