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“Not friendly”

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Golden Tulip Suites Dubai
Ranked #393 of 541 Hotels in Dubai
Edmond, Oklahoma
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Not friendly”
3 of 5 bubbles Reviewed 13 December 2013

We stayed at Golden Tulip for 2 months, and although we were long-stay customers, the front desk staff and management were never friendly or accommodating (cleaning staff, however was great). It was apparent the hotel was not well managed and this trickled down to the employees. The fire alarm also went off nearly every night in the middle of the night due to the smoking and poor ventilation in the cafe upstairs, which was very disturbing. Food at Cafe LaMode was not good. For these reasons, I would not recommend; however, to be fair, I will list the positives: clean & nice and in a good location.

Room Tip: one without any maintenance issues because they will not notice and have you move once you're se...
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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nas_to_go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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52 reviews from our community

Traveller rating
    15
    13
    15
    7
    2
See reviews for
11
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12
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • Russian first
  • Any
English first
Dubai, United Arab Emirates
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 24 September 2013

If you are not looking for fancy restaurant and breakfast go for it.

I can say it is located in a good area close to most of the places.

Room was bigger then expected.

Did not have any problem with staff.

Worth trying if you are on a business trip.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank GtheHunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 4 July 2013

I was quite surprised with the negatives reviews of the Golden Tulip. I enjoyed my four night stay there last week and had no issues at all (maybe I got lucky?).

The staff were not overly polite, but they weren't rude either so that wasn't an issue for me. The rooms were large and well equipped. Everything worked fine and the bed was very comfortable. The toiletries and towels were replaced daily and they even washed my dishes!

The facilities such as the pool and gym were very good. The location is excellent and there are always taxis outside so you can go anywhere you want.

I would definitely stay there again.

Stayed July 2013, travelled as a couple
Helpful?
1 Thank Celeste_x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
beirut
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 4 July 2013

i was really surprised by golden tulip suites .eventhough its a small hotel,but its well managed and both service and quality are good.room is large,well equipped with full kitchen,and a nice salon. beds are relaxing,good pillows.and the most advantage of this hotel is his location.5mn walking from mall of the emirates where u can get the metro station,and there is another metro station(sharaf DG),at 5 mn walking too on the opposite side.plenty of restaurants,bakeries,pressing,mini market all around the hotel.breakfast was good,staff very polite and very kind.only bad point is at the chek-in,staff speacks so bad english,and they are not helpless,like the other staff.but u can get a nice stay and good sleeping.i was agrebly surprised.with a good value.

Room Tip: rooms are really large.so whatever u got,it will be a large,clean,and good room.wish u a nice stay.
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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank achif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karachi, Pakistan
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 bubbles Reviewed 23 June 2013 via mobile

We check in on 26 may 2013 for six nights . We are total 5 friends the staff is so arrogant not helpful to you any time one of our local male friend come to visit us to hotel and on the reception they ask the passport I'd he said that he don't have now and then call In our room then I go down to receive the guest but he refuse me the you can't take him up and then I say I want to meet the manager . But no manager there reception boy call security boy and he start shouting on us . I will never recommend to any one to stay there

  • Stayed May 2013
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank imran khawaja a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Dubai hotels

Coolbinia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 21 June 2013

Positives - location

Negatives -
Average customer service, reluctant to call my company to confirm they had paid for late check out and Internet. Told me I would be charged for it?! NO! Even after sorting the late check out (for 6pm) on arrival I was still disturbed at 3pm in the afternoon asking why I hadn't checked out yet.

Lifts are very slow, as is the Internet.

Renovations with a hand drill and hammer were being done till 10:50pm when we finally complained about the noise and asked them to stop.

Very noisy hotel, poor design with void in the middle means everything echoes.

Awkward room set up, small uncomfy couch, unable to watch tv in bed. Poky bathroom.

I wouldn't stay here again.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bucks82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limerick, Ireland
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 7 May 2013

This hotel is in a great location for people driving in Dubai. I t was also around the corner from the Mall and Metro with access to the city. The room was huge and very very comfortable, there was a tv and the fridge was full. Great value for money especially based on the quality and location. Will most certainly stay here again.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RebeccaKenihan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Golden Tulip Suites Dubai

Property: Golden Tulip Suites Dubai
Address: Golden Tulip Suites 2a St 5 | Al Barsha 1, P.O.Box 282464, Dubai 282464, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#151 Spa Hotel in Dubai
Price Range (Based on Average Rates): £
Number of rooms: 90
Reservation Options:
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Also Known As:
Golden Tulip Suites Dubai Hotel Dubai

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