We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Average hotel for the price”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Express Dubai - Safa Park
Ranked #246 of 556 Hotels in Dubai
Reviewed 3 June 2014

Stayed there when we were on a business trip.

The rooms are big enough for one person, gets small when 2 share. The rooms were clean. and the service was prompt- any requirement was met immediately..

However, the corridor on the 4th floor had a strange smell, and when we asked them, they said there was a painting job going on.

Breakfast was simple- but no complaints.

The location is just off Sheikh Zayed Road, but getting around takes a while with the road construction right outside the hotel.

Room Tip: Ask for a room close to the lift- especially if you have luggage- otherwise its a long walk around t...
See more room tips
  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank pjeana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jo-Ella M, General Manager at Holiday Inn Express Dubai - Safa Park, responded to this reviewResponded 11 June 2014

Dear Pjeana

Many Thanks for taking the time out to share you comments on tripadvisor. We appreciate your comments and you staying with us. We are happy you enjoyed your stay with us.

We hope that the road works will be completed by next month and that the flow of traffic will be better. Dubai is famous for its constant building and developing.

Hope to see you again in the future.

Warm Regards

Jo-Ella Moore
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (596)
Traveller rating
Traveller type
Time of year
Language
  • More languages

212 - 218 of 596 reviews

Reviewed 31 May 2014 via mobile

I stayed three nights during a business trip last year, rooms are bit tiny but overall was nice experience. Staff very friendly and
nice location. Did not like breakfast timing, I believe it should be extended a bit, and could have better display, overall it was a great value for money.

Stayed: June 2013, travelled on business
Thank Fadi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jo-Ella M, General Manager at Holiday Inn Express Dubai - Safa Park, responded to this reviewResponded 3 June 2014

Dear Fadi K

Many Thanks for writing your trip advisor response, we appreciate you staying with us and your feedback. We are happy you enjoyed your stay with us and that our staff where able to assist you with all of your needs.

For breakfast, on week day we do close at 0930am - 10am, but you will find on the weekend - Fridays and Saturdays we open until 1130am so we can give people a lie in. We hope this can help all guests.

Safe Travels and we hope to see you back in Dubai again in the future

Regards
Jo-Ella Moore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2014

Staff at this hotel are friendly and welcoming but the housekeeping would often forget some things. It is in an accessible location which is easy to get taxis to the big malls. It is not too far from a metro station but I wouldn't walking it in the hotter months (June-October). The food wasn't amazing but I guess it is just an express hotel. As it is an express hotel, there is no pool. The buffets for breakfast were small with not much choice. Our room was also very small for a family of 4. Maybe we got a bad package but I don't think so. It was a good stay overall but not amazing.

  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Megan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jo-Ella M, General Manager at Holiday Inn Express Dubai - Safa Park, responded to this reviewResponded 18 May 2014

Dear Megan L

Many Thanks for your response on TripAdvisor, we appreciate your feedback and contribution.

IHG - Holiday Inn Express is a 2 star property and we pride ourselves on being affordable for all people with a clean comfortable room, breakfast and friendly service. Our Complimentary breakfast is to get you started on the right track each morning with a selection of hot (sausages, eggs, hash browns) and cold items, danishes, yogurts, fruits and pancakes. Please let me know what other items you would like to see of the breakfast buffet and we can arrange this for you and our guests.

We wish you safe travels for 2014 and we hope to see you again in the future.
Jo-Ella Moore
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2014

To be honest the hotel is good, in good location near Dubai mall about 10-15 minuts ride on taxi, hotel also provide transportation every day to Dubai mall and Jumeirah beach in the morning, sending to only not coming back. Hotel's lobby is fine, enough space and sofa to sit waiting for check in check out, wait for some friend, or just chat with your family for a while when you just back to hotel. There is a small kiosk at the lobby sell some snakes drinks and cookies, you don't have to supermarket if you only want to buy some water. The dinning room is big enough for guest take their breakfast, also providing lunch and dinner but need to pay. Breakfast is free and what their provided is in high quality, milk, butter, cheese, fruit, juice coffee and tea, several hot dishes change everyday, mainly cooking in indian way, I don't like indian food very much but the screwd eggs and sausage which I love best. Room is great too, there is no odor at all, which I was worry about before I made the booking after read some customers' feed back about the bad smell, I don't know any other floors but the second floor where I stay the smell is good. Maybe I am lucky. I booked a single bed room with a sofa which can convert into a spare bed, It's good for a family trip. except carpet which my wife does't like too much, we like the room very much. The toilet is tidy and clear, shower is seperately by a glass wall, the ground of the shower is not slippy so it's safe to take show for child herself. the toiletries is very simple only one in all for hair, shower, hands. We broght our own toilet requisites so we didn't really bother it. The only thing that really bother me is the house keeping always forget something, first day forgot to put the new towels and free minial water after clean the room, second day forgot to put the towels again, even the last day they forget to cover the sheet under the blanket, my Godness. But their attitude is good, when you ask something from front dest, the service people will send to you in just 5 minuts, I don't understand why they could not finish it in one time.

Room Tip: there is a side facing burj alifa tower, this side is front of hotel, better choose the room on this...
See more room tips
  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jake D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jo-Ella M, General Manager at Holiday Inn Express Dubai - Safa Park, responded to this reviewResponded 11 May 2014

Dear Jake D

Many Thanks for your detailed Tripadvisor response, it is greatly appreciated that you put such time and effort into your feedback, I am very happy that you enjoyed your stay with us and that you liked the rooms, service, breakfast and location.
I apologies that your room was not fully completed each day, we will review this floor and ensure that the staff have the right equipment to complete there rooms at 1 time. Many thanks for the feedback.
Safe Travels for 2014 and we look forward to seeing you again in Dubai in the future.
Regards
Jo-Ella Moore
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2014

Great location just off Sheikh Zayed road, even with the roadworks, easy to find. Car park is a tight squeeze (but that is nothing new for hotels in Dubai). Check in smooth and everything explained fully. Room was as expected, clean and functional (free tea / coffee and water). The key cards had to be reactivated a couple of times during the stay.

Breakfast was standard Holiday Inn Express buffet (cereal, fruit, yoghurt, croissants, bread, cheese, tomato, eggs, couple of hot dishes etc). Only issue was the toaster doesn't! Had to put the bread through twice and it still wasn't toasted, even with the setting on max! Could have been third time lucky, but couldn't be bothered as there was a queue forming. Breakfast staff were always on hand clearing plates so tables were always clean.

Check out was swift and easy. Very friendly front desk staff.

As other reviewers have pointed out, as a word of warning don't use the guys standing outside the front of the hotel for "taxi" service, they charge a fortune especially if you are an unsuspecting "tourist" or they think you are!!

5 star this isn't, but it doesn't pretend to be. If you want luxury goto the many hotels on offer close by. This is a good value, clean hotel which is ideal for somewhere just to lay your head after a night out!

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank burghead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jo-Ella M, General Manager at Holiday Inn Express Dubai - Safa Park, responded to this reviewResponded 29 April 2014

Dear Burghead

Many Thanks for taking the time out to write your Trip Advisor review. We are very happy that you enjoyed your stay with us and that you recommend our hotel to others.

The road works should finish by June and our entrance will be back to normal again.

The hotel does agree that the private cars outside the hotel are more expensive than taxi's, but during the peak times in the morning and evenings, if we didn't allow them to stand there we would have many guest late for planes and meetings as there is a taxi shortage in Dubai. This helps guests have an option of waiting for a Dubai Taxi or paying extra for an immediate service.

I have ordered additional heating coils for the toaster so that the toast can cook faster. Nothing worse than waiting for toast and the rest of your food getting cold. Thank You for the feedback!

Safe Travels for 2014

Regards
Jo-Ella Moore
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2014

Stayed 4 nights here with my partner and little girl. Great hotel for a 2 star and for how little we paid. Checkin was quick. Staff are lovely so friendly and helpful. The hotel is quite modern with a contemporary feel. We booked this hotel as it was in the middle of both new and down town Dubai which is what we wanted as we wanted to see both sides of Dubai. There is roadworks outside hotel but they are not to much of a problem. The room had everything we needed. You get free bottles of water everyday your there and coffee, teas etc are topped up everyday. You can get taxis from right outside hotel no problem you got the normal taxi or the hotel taxis which are mainly lexus's we used both as there was not much price difference. To get to the Atlantis Palm we paid about 67 dirhams which i thought was very good. There is a small little shop in the hotel which sells drinks, snacks, cigarettes etc. There is also a lovely bar area and a small restuarant. The restaurant staff were always happy to help you. Theres not alot of choice but its enough to line your stomach. You can pay for buffet lunch if required which was 48 dirhams drinks extra. There are no restaurants in short walking distance from hotel but theres lots of restaurants within a short taxi ride away and it hardly costs alot in taxis anyway. The hotel also has a free shuttle service to the beach which was handy used it once and we managed to get it on the way back too so saved paying for a taxi which was great. Would definatley recommend this hotel to others if your like us who just want somewhere to rest you head and take a shower this is ideal oh and beds were comfy and clean had some great nights sleep. Beds were made everyday and towels were changed everyday too. Dont know how some people can moan about this hotel if you want 5 star then pay for 5 star but for a 2 star this is great thankyou for a pleasant stay.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank R-BIRMINGHAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jo-Ella M, General Manager at Holiday Inn Express Dubai - Safa Park, responded to this reviewResponded 29 April 2014

Dear R-BIRMINGHAM

Many Thanks for taking the time out to write such a long and detailed guest review. I can honestly stay that it was a pleasure to look after yourself and your family and that it is guests like yourself that make our job more enjoyable each and every day. Thank You kindly.

We pride ourselves on friendly service, clean, safe and affordable place to stay.

We hope that we have the privilege of look after you again in the future.

Warm Regards
Jo-Ella Moore
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2014

Does exactly what it says on the tin, and for a three star hotel you could do a lot worse. The hotel is just off the main road and unfortunately the long-running and extensive road works (laying the water pipes) make the access area a little unsightly, but not really a problem. Not as fancy as many, but the food was very nice, the rooms are clean, if a little dark, and the staff are very friendly and professional. I would certainly stay here again.

Room Tip: Inside rooms are quieter, and unless you are a smoker don't forget to stipulate non-smoking room...
See more room tips
  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jo-Ella M, General Manager at Holiday Inn Express Dubai - Safa Park, responded to this reviewResponded 24 April 2014

Dear Steve H

Many Thanks for taking the time out to write down your review. We are very happy you enjoyed your stay. Holiday Inn Express Safa Park is a 2 star property, so we are honored to think you saw our place as a 3 star.
The road works out the front should be finished by June end.
Safe Travels and we look forward to welcoming you back soon.

Regards
Jo-Ella Moore
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Dubai hotels
8.1 mi away
Holiday Inn Express Dubai-Internet City
3.9 mi away
Holiday Inn Express Dubai Jumeirah
0.6 mi away
City Premiere Hotel Apartments
Show Prices
Show Prices
Show Prices
0.6 mi away
Villa Rotana - Dubai
Villa Rotana - Dubai
#80 of 556 in Dubai
1,012 reviews
3.1 mi away
Ibis World Trade Centre Dubai
7.5 mi away
Holiday Inn Express Dubai Airport
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Dubai - Safa Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Dubai - Safa Park

Address: Sheikh Zayed Rd | Safa Park, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#142 Family Hotel in Dubai
Price Range: £60 - £185 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Holiday Inn Express Dubai - Safa Park 2*
Number of rooms: 171
Official Description (provided by the hotel):
Holiday Inn Express Dubai-Safa Park is located in the heart of all major business districts in Dubai incorporating Burj Dubai, Business Bay & Dubai World Trade Center hosting all major events such as Arabian Travel Market, Arab Health, Cityscape & GITEX making the hotel your ideal choice due to its immediate proximity, ease of access and reflecting a fresh, clean and uncomplicated hotel choice. The Hotel offers convenience for business and leisure travelers with easy access to the Dubai-Abu Dhabi highway and being close to the largest mall in Dubai Mall, the developing Dubai Marina and Palm Jumeirah, offers our leisure travelers a variety of activities to choose from including shopping, skiing, dinning and entertainment. Holiday Inn Express Dubai-Safa Park is in close proximity to the bus station that leads you directly to Dubai Gold Souk and Dubai Creek. Holiday Inn Express Dubai-Safa Park features 171 contemporary style bedrooms individually air conditioned, offering guests a comfortable, warm and friendly stay. All room feature the renowned power shower experience, large sized work stations with high speed internet, free continental breakfast, movie and entertainment channels as well as a fully secured underground car-park. This Dubai Hotel is committed to offer guests the best product combining convenience of location with the quality and value for which Holiday Inn Express brand is famous for. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Expedia, Hotels.com, Ctrip TA, TripOnline SA, Ebookers, HotelQuickly, Evoline ltd, 5viajes2012 S.L., Cancelon and HotelsClick so you can book your Holiday Inn Express Dubai - Safa Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Dubai - Safa Park Hotel Dubai

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing