The room we had was large, spacious and super clean. Large balcony with fantastic sea view. Comfy beds / bathroom is average well stocked with daily essentials. The restaurant food is very nice especially the fresh juice.The (gym) fitness room is good. Large lounge area (free wifi) comfy sofa. Location is great right next to a small shopping court and 1min walk to the metro.
Only negative thing we had a problem with this hotel is that they need to sort the SERVICE & communication of the reception staff out. They are really not helpful and need further training on good customer service especially Shakur (I think that's the night manager) Also beware of the hotel taxi they charge 3 times more, local taxi are cheaper and service is better.
The service of bell boys (Ismail / Ram) and restaurant staff have excellent customer service skills and really helpful. We booked our excursions with a man call Mohammed, he's very knowledgeable and helpful (gave us good deal) I would recommend to book excursions with him.
Overall this hotel is great all round beside reception staff due to service and hotel taxi.
Hope this sums it all up and helpMore
- Free Parking