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“No Frills kind of hotel”

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Ibis Deira City Centre
Ranked #201 of 556 Hotels in Dubai
Reviewed 23 December 2013

Stayed in this hotel for a week as its location is near to where my hubby was on a short 1 week course in Dubai. Location wise I'll say it's good for some shopping and near the metro. Easy to get around even without a rental car. It's a basic kind of hotel. Don't expect top notch services. The receptionists are rather fine but the breakfast cafe counter lady seemed to be on her bad mood everyday. No wifi in the room and the LAN speed is miserably slow. My Yahoo email took ages to download! Geez. Also the breakfast variety is just those few selection. Since I put up there for a week, I could practically predict what's on for breakfast for the day! Thus a few days, we actually skipped breakfast and went out to nearby local cafe to have the local breakfast like Naan and prata. Guess it's good for a stopover but not a long stay like a week.

Room conditions wise are ok. Only problem is that the bathroom is not very well maintained and cleaned. I spotted many stain marks on the shower area wall when I first went into the room. These stains were washable marks as I could used the shower head to spray clean the wall area! Those I can reach I managed to washed it away. Least the bathroom wall looked better and less gross.

  • Stayed: December 2013, travelled on business
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1  Thank medgor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHotelDCC, General Manager at Ibis Deira City Centre, responded to this reviewResponded 2 January 2014

Thank you for finding time to write your reviews.

Yes, our hotels are directly opposite to Deira City Centre Shopping Mall, wherein you can find everything in one roof. And, just walking distance to the Deira City Centre Metro Station that connects you to the known places in Dubai. Taxis are readily available.

We do apologise for the treatment you received from the breakfast counter staff we will look into this matter and will coach the staff appropriately. Bathroom areas will be checked thoroughly and we will act accordingly.

The Wifi project in rooms is the first project we expect to complete at the start of 2014.

We would like to wish you a Happy New Year !

Sincerely yours,
Ramesh Bappoo

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Reviewed 22 December 2013

This ibis hotel was a disappointment after our visit to ibis in Manchester UK. I arrived early know ing that that check in was not till 2:00pm. While the receptionist was very polite she informed me about the check in time, booked me in, asked me if we were honing to have breakfast and when I told her I did not know and would discuss it with my wife once she arrived she charged my credit card for the two nights and told me that I would need to pay for breakfast in cash if we decided to have it. No options given. No attempt to tell me if I would get the room earlier. In fact when I noticed others checking in before 2:00pm and getting the keys I went up and got mine. Breakfast was disappointing more cafeteria style, very noisy, not enough tables, extremely busy, what was offered was simply disappointing. Ok for an overnight stay but would recommend you walk across the road to Deira City Centre Shopping Mall for breakfast.

  • Stayed: December 2013, travelled as a couple
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1  Thank frankvassallo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHotelDCC, General Manager at Ibis Deira City Centre, responded to this reviewResponded 2 January 2014

Appreciate your reviews.

Regret that that the receptionist who had attended you have not supplied you with more information on check-in. Yes, check-in time is at 2PM but when rooms are available, rooms are readily assigned no need to wait.

Ibis is a budget hotel, a 2-star one and breakfast is the standard Ibis breakfast.

Yes, across the hotel is the Deira City Centre Shopping Mall, wherein you can get everything in one roof. Not to mention, just a few metres away is the Deira City Centre Metro Station that connects you to most of the known places in Dubai.

We trust and hope that in your next visit to Dubai you will still consider our hotel and see the change.

Happy New Year 2014 !

Sincerely yours,
Ramesh Bappoo

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Reviewed 22 December 2013

Good Location. Deira City Centre just opposite. The Airport is about 15 min away. Rooms are small but clean and sufficient. We did not like the breakfast, the breakfast area is very noisy and has a cafeteria style. No Wi-Fi in the rooms was a bit disappointing especially in days of smart-phones and tablet use instead of carrying a laptop. The lobby offers free Wi-Fi but can be very crowded. Soft drinks in the bar at the lobby are far too expensive. A supermarket is just around the corner and offers drinks for a fraction of the price.

  • Stayed: December 2013, travelled as a couple
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1  Thank KickyM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHotelDCC, General Manager at Ibis Deira City Centre, responded to this reviewResponded 2 January 2014

Thank you for finding time to write your reviews.

Ibis Deira City Centre is a 2-star hotel, a budget one. Yes, across the hotel is Deira City Centre Shopping Mall, wherein you can have everything in one roof and not to mentioned few meters away is the Deira City Centre Metro Station that connects you to the known places in Dubai.

Please note that in Ibis each floor is supplied with a Vendo Machine where you can get bottled water and softdrinks at supermarket price.

We look forward for your next visit to Dubai.

Wish you a Happy New Year 2014 !

Sincerely yours,
Ramesh Bappoo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2013

Like IBIS in other cities you get what you pay for. The room is fine and the bed very comfortable.
Its close to the airport and has a shopping centre just across the street. There is also a LRT station at a few minutes distance. Breakfast is good with a decent choice.
What is missing is WIFI in the room. It is a nuisance to have to go to the lobby to connect to the internet.

  • Stayed: December 2013, travelled as a couple
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1  Thank Gugi46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHotelDCC, General Manager at Ibis Deira City Centre, responded to this reviewResponded 2 January 2014

Thank you for finding time to write your reviews.

Yes, Ibis is a 2-star, a budget hotel and just across is Deira City Centre Shopping Mall wherein you can have everything in one roof and few minutes walk is the Deira City Centre Metro Station that connects you to the known places in Dubai.

Wifi access for the full hotel is the project we expect to be completed at the early stage of 2014.

Thank you and we look forward for your next visit to Dubai.

Happy New Year 2014 !

Sincerely yours,
Ramesh Bappoo
General Manager

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Reviewed 19 December 2013

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Accorhotels.com
Thank Melvin L
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ManagerHotelDCC, General Manager at Ibis Deira City Centre, responded to this reviewResponded 2 January 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 19 December 2013

We stayed 3 nights in this hotel from 07/12/2013-10/12/2013.We booked this hotel for it's location and we don't regret,but only if there was no net problem.You can use WI-FI only in the lobby.Receptionist girl Rose Mary(my appologizes if i didn't type her name correct) helped us a lot with all problems together with the guy there.The hotel is so close to a large shopping mall, Deira City Centre. The mall is about 200m away.Metro is only 5 minutes walk.Taxis are available 24/7. and also its not so much expensive.Taxi driver Shahab Ahmad standing next to hotel can serve you well with taxi service. Room amenities are good where tea, coffee and water bottles are provided. Rooms are clean and comfortable,Breakfast spread was amazing. You can have what you want in breakfast,really there are lots of food choices,and very friendly waiters.Would recommend this place to anyone.

Regards,

Gunel

  • Stayed: December 2013, travelled with family
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2  Thank Gunel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHotelDCC, General Manager at Ibis Deira City Centre, responded to this reviewResponded 2 January 2014

Thank you very much for the nice comments.

We highly appreciate your views on our helpful and friendly staff, the good location of our hotel, the cleanliness of the room and the breakfast spread. And to add more, the availability of taxis 24/7 and our proximity to the Metro Station.

The WiFi project for the full hotel is nearly on completion stage.

Thank you again and for recommending our hotel.

Happy New Year 2014 !

Sincerely yours,
Ramesh Bappoo

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Reviewed 18 December 2013

A clean and comfortable 2 star hotel, located directly opposite the City Centre Mall and a couple of minutes from the metro station, Reception staff were friendly and efficient, and there were no big queues to check in or out. Rooms are an adequate size, and were clean and quiet, with a fridge and tea and coffee-making facilities. A room safe would have been a useful addition. Bathroom small but clean Had a couple of showers when the water temperature was only lukewarm. Internet access was through a cable, which worked well every time. Breakfast was adequate, with hot and cold buffet. The hot items never changed, so scrambled eggs for 6 mornings in a row was a little tedious. There is a nice swimming pool located on the first floor of the adjoining Novotel hotel which is shaded from the sun until lunchtime.

  • Stayed: November 2013, travelled with friends
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1  Thank phil g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Deira City Centre

Address: 8th Street, Deira Port Saeed District | opp Deira Mall City Centre, Dubai 185310, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Restaurant Wheelchair access
Hotel Style:
#35 Best Value Hotel in Dubai
#160 Business Hotel in Dubai
Price Range: £55 - £169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Deira City Centre 3*
Number of rooms: 365
Reservation Options:
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Also Known As:
Ibis Deira City Centre Hotel Dubai
Ibis Hotel Dubai
Deira City Centre Ibis

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