We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The Address is Where the home is”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
The Address Downtown Dubai
Ranked #28 of 556 Hotels in Dubai
Certificate of Excellence
Reviewed 28 May 2014

Whenever i travel to Dubai, i make sure to stay at the address. Makes you feel at home away from home. Located centrally.Never faced a problem here. Housekeeping is at your service all the time, that to very kind and polite. Its like home for me.

Stayed: May 2014, travelled on business
Thank Lullasahil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline-Jane H, Hotel Manager at The Address Downtown Dubai, responded to this reviewResponded 2 June 2014

Dear Guest

Thank you for your continuous support and for choosing The Address Downtown as your “home away for home”.

We were delighted to read your wonderful review and it is truly an honor to be your hotel of choice whenever you travel to Dubai.

We are looking very much forward to welcoming you back on your next visit.

Kind regards,
Caroline-Jane Houston.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,374)
Traveller rating
Traveller type
Time of year
Language
  • More languages

466 - 472 of 1,374 reviews

Reviewed 28 May 2014

Amazing hotel; luxury, location and service.

The only point I do not like that, they charge us for broken item more than the expected value ( more than double, as I expect). while I am the one who I inform them for the broken item. The way how they estimate is not profficinal; they send some from the room service and he but a a value from his mind, they do not have price listing.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Hesham A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline-Jane H, Hotel Manager at The Address Downtown Dubai, responded to this reviewResponded 2 June 2014

Dear Guest

Thank you for choosing to stay at The Address Downtown Dubai during your recent family holiday.

Whilst we were happy to note that you enjoyed your overall stay we would like to apologize for any confusion and miscommunication that was followed by the incident reported. We would like to thank you for bringing the incident to our attention and it is with sincere thanks that we acknowledge areas of improvement in the future.

We hope to welcome you and your family back again at The Address Downtown.

Kind regards,
Caroline-Jane Houston.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

This was our 3 time in Address Downtown Dubai, and this time was a bit different. Generally location, view, shopping, spa, food, service, pool and bar are fantastic - nothing to complain. We booked it at least 2 months ago and when we arrived, our room was not available. Instead we were offered a 1 bedroom residential suit. I have to say hotel rooms are much nicer then residential, and are kept in better condition. Yes, 1 bedroom is larger, but bathroom is smaller, and you get quite nice size kitchen instead. You can also get 2 bedroom apt. The problem is no mini bar in residential rooms is allowed, and it is impossible to buy "alko" in Emirates, unless you own a spacial liqueur license. Of course you can still sip your margaritas laying down by the pool, or have wine with your dinner in the restaurant, so it was just small inconvenience. Overall good experience, like always.

Room Tip: choose a regular hotel room, not residential, unless you are traveling with a larger group
See more room tips
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ania19721017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline-Jane H, Hotel Manager at The Address Downtown Dubai, responded to this reviewResponded 2 June 2014

Dear Guest

Thank you for your continuous support; it is truly a pleasure to welcome you back time and again.

Please accept our most sincere apologies for the confusion upon check-in, we were disappointed to note the room availability issue which is not acceptable – your feedback was internally addressed for immediate review in order to ensure that we do not face this challenge again in the future.

Thank you once again for your review and feedback that helps us improve on the services we offer to our guests. We look forward to welcoming you back again in a near future.

Kind regards,
Caroline-Jane Houston.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

Fab hotel , amazing location

We were in a junior suite , 10 th floor , large spacious room , bathroom well equipped ,stand alone bath , lovely toiletries View of the fountains was perfect from our balcony ,

Housekeeping , service twice a day , button beside door to let them know when to come on and service so you are not disturbed

High thread count bed linen and towels , flat screen tv , Bose ipod dock , coffee machine. , DVD player , huge patio with comfy furniture

Breakfast was buffet style , high quality , lots of choice , well presented

Room service , lovely , could do with more choice , again presented lovely

Mini bar in room , lots of water provided complimentary for you

Pool area , lovely pool , lots of loungers with parasols if you want one , pool garden areas are lovely and peaceful

The staff , so friendly , genuine smiles and they are proud of their job and want to make your stay as perfect as possible ,pool life guards very nice guys

The only thing ,which is certainly not the hotels fault at all , is that due to the new airport opening very near by , the peace of downtown is marred by aircraft noise , such a shame because previously you never saw or heard a aircraft

Went to the spa , had a couples massage , very good treatments . ..lovely luxury surrounding to relax in

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank geordiegirl38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2014

Where do I start to tell the story... in an Emirate full of splendor and opulence, this particular hotel has something magical about it. From architecture to timeless decor and second to none location (opposite Burj Khalifa) not one millimeter has been missed in detail here. Indoor and outdoor venues which invite your soul and penetrate your spirit. Next time in Dubai, stop by to at least has an Espresso in the lobby cafe...trust me your relationship with this property won't end there.

Room Tip: We had a one bedroom apartment that was beyond our wildest expectation. 2 bathrooms; master and gues...
See more room tips
  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DannyB1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline-Jane H, Hotel Manager at The Address Downtown Dubai, responded to this reviewResponded 2 June 2014

Dear Guest

Thank you for sharing your feedback on trip advisor, we were delighted to read that you had a magical stay at The Address Downtown Dubai.

It is wonderful to hear that you thoroughly enjoyed every aspect of your stay and we look very much forward to welcoming you back soon.

Kind regards,
Caroline-Jane Houston

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2014

Beep beep beep beep. 24 hours a day.

The location of the hotel is fantastic except for the construction site behind which has lorries reversing non-stop all day long.

Unless you can get a fountain room or have a passion for listening to lorry reversing noises then stay elsewhere.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank zed2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline-Jane H, Manager at The Address Downtown Dubai, responded to this reviewResponded 21 May 2014

Dear Guest

We would like to thank you for choosing to stay with us and we were delighted to hear that you found the location fantastic.

We sincerely apologize for the inconvenience regarding the level of noise experienced. Whilst we relate to your disappointment; we believe that the current revisions in the area will further develop the current vista and surroundings of Downtown Dubai, making our location even more special in a very near future as the work rapidly progresses.

Thank you once again for your review and we look forward to welcoming you back.

Kind regards,
Caroline-Jane Houston.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2014

We visited the hotel for lunch after shopping at Dubai Mall. The concierge was extremely welcoming and advised on the options for lunch. We went for his recommendation to eat by the pool and we sat in the shade in a comfortable cabana. The lunch salads were lovely and we relaxed here until we went to see the Dubai fountains. We very glad that we came here instead of one of the restaurants in the Mall. We would come back for dinner next time we are in Dubai.

  • Stayed: March 2014, travelled with friends
    • Value
    • Location
    • Service
2  Thank kitten099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Dubai hotels
Downtown Dubai
Address Dubai Mall
Address Dubai Mall
#81 of 556 in Dubai
2,170 reviews
Downtown Dubai
Palace Downtown
Palace Downtown
#42 of 556 in Dubai
2,766 reviews
Downtown Dubai
Manzil Downtown
Manzil Downtown
#24 of 556 in Dubai
2,285 reviews
Show Prices
Show Prices
Show Prices
Address Boulevard
#125 of 556 in Dubai
138 reviews
Downtown Dubai
Ramada Downtown Dubai
Ramada Downtown Dubai
#65 of 556 in Dubai
2,345 reviews
Downtown Dubai
Armani Hotel Dubai
Armani Hotel Dubai
#23 of 556 in Dubai
1,875 reviews
Show Prices
Show Prices
Show Prices

Been to The Address Downtown Dubai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Address Downtown Dubai

Address: Mohammed Bin Rashid Boulevard, Dubai 123234, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Business Hotel in Dubai
#19 Romantic Hotel in Dubai
#20 Spa Hotel in Dubai
#22 Family Hotel in Dubai
#25 Luxury Hotel in Dubai
Price Range: £205 - £617 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Address Downtown Dubai 5*
Number of rooms: 196
Official Description (provided by the hotel):
Temporarily Closed. The Address Downtown Dubai is the first hotel project and flagship property of The Address Hotels + Resorts that has set international benchmarks with its excellent hospitality and service standards. We are delighted to let you know that preliminary work is already under way to reopen the hotel in record time and to restore the project to its glory using the best in design, quality and technology. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Southall Travel, TripOnline SA, HotelsClick, Evoline ltd, Cancelon and 5viajes2012 S.L. so you can book your The Address Downtown Dubai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Address Downtown Dubai Hotel Dubai
Address Downtown Burj Dubai
Address Downtown Burj Hotel Dubai

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing