We bought engagement ring in GB shop at Dubai Mall. After only 2 weeks, both our rings ended up totally scratched. We went back there, had the ring repolished and then remade but again same issue. As per their salesman, it is normal as white gold is weak and get scratched easily !!!!! Have been in a Jewelry in Europe for them to have a look at the ring and as per them, there was an issue in the making of the ring. Stll, GB tired to convince us that it was normal. Finally, got refunded but not the whole amount. Avoid GB, poor quality. As the previous review states, I am sure they mixed the gold with some minerals to keep cost low.
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